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“Nice for business or pleasure” 4 of 5 stars
Review of SpringHill Suites Anchorage Midtown

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SpringHill Suites Anchorage Midtown
3.0 of 5 Hotel   |   3401 A St, Anchorage, AK 99503   |  
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Ranked #7 of 70 Hotels in Anchorage
Certificate of Excellence
Juneau, AK
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice for business or pleasure”
4 of 5 stars Reviewed August 29, 2012

I stayed here for two nights on business and chose it primarily based on location and price. I was pleasantly surprised with my stay there and especially appreciated the easy-in-and-out location as I was driving to several locations. I usually avoid downtown hotels as you're paying for parking on top of the hotel bill. The room was very clean and well designed. Breakfast was standard eggs, sausages, oatmeal kind of fare, but I was glad it was there. Only minor gripe was that they have this nice lemon water dispenser there but never any cups. I slept well and it was quiet... which is a major must for me. Shopping, restaurants and movies are all nearby and it's a short drive downtown.

Room Tip: I was not on the street side, so my room may have been quieter that those that are.
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Etters, Pennsylvania
Level Contributor
181 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 21, 2012

My family and I stayed here for two nights before driiving to Seward to get on a cruise (about a three hour drive). The hotel was clean and friendly. Breakfast was sufficient and a great central location to explore. If you want a nice hike, Flat Top is close by.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
613 reviews
374 hotel reviews
common_n_hotel_reviews_1bd8 799 helpful votes
4 of 5 stars Reviewed August 20, 2012

This hotel was probably about my best Alaska hotel experience. The rates are very high in summer, though, so try to use Marriott Rewards points if you have them (same number of points in summer as in winter, so a good deal).

New hotel (perhaps even "stylish"!) with good rooms and a nice free breakfast. The buffet had plenty of choices; definitely one of the better free motel breakfasts I've had lately. Very convenient if you need to be near the airport (free shuttle was pretty quick) or if you have a car. Without a car, I'd probably prefer to stay in downtown Anchorage (just a couple of miles away) if I were in town for a few days.

Stayed August 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft Lauderdale
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 17, 2012

We spent one night there after arriving in AK from the east coast. Very clean, and staff was very couteous. Free breakfast was fine considering the price! No complaints at all. Would prefer to stay in the heart of downtown if I were spending more than one night in Anchorage although we were only minutes away.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 15, 2012

Went to Anchorage for business and stayed here because of its "midtown" location - and from what I could tell it was as good a choice as any (I'm not sure Anchorage is filled with 5-star hotels). The hotel was clean and well maintained, and I liked the simple, clean, layout of the room. I should also add the wifi was excellent so that helped a good amount.

A few points of advisement:
- bring eye shades, the shades are fine but not black-out and in the summer it's light almost all night long
- take advantage of the airport shuttle van, was very useful
- if you want to get around from the hotel, you will either need a taxi or a car - they helped arrange taxis for me

Also, it's right next to what looks to be Anchorage's main movie theater complex, so if you're bored while in town, you can always catch a movie!

I could have used slightly healthier options at breakfast (e.g. some sort of fruit, other kinds of cereal) as opposed to the bread, eggs and sausage-fest, but that's a minor complain.

Anyhow, recommended for a reliable, no fuss experience with nice, clean rooms.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 9, 2012

I do agree with most of the recent reviews that this is overall a very nice hotel.

However, I was motivated to write this review because I was very upset by the way the front desk handled our request for a rollaway bed.

We traveled with our three small (<10 yrs old) children and had hoped to put a rollaway in the room in addition to the two queen beds so our third child could sleep there. We did have a fold-out couch, but since our kids were in bed by 8 most nights, we wanted to keep one end of the room quiet and dark for them to sleep and use the sofa end to read or watch tv quietly after they went to bed. I should also note that this was not a brief stay; we were in the midst of a military move and had to spend 9 nights here.

From the moment of check in we requested the roll away bed, which is listed as complimentary in the information book in the room. We were told every day of the first 2-3 days that the rollaway beds were all being used. The hotel appeared full of families so this seemed reasonable.

On day 4, I approached the front desk again with my request. She looked me straight in the eye and said, "There are none available today." I asked if she knew when one was available and she said, "You can't have one because your room is too small." (first I'd heard of this in 4 days.) I assured here we had plenty of room in our large room. Then she said, "We have no rollaways at this hotel." (odd, because the first night the front desk person was directed to a specific closet where they were supposedly kept.)

At this point I confronted her, as clearly she was lying to my face -- she just gave me three different statements in a row that couldn't all be true...and if there were no rollaways at the hotel at all, why was there a special closet for them? And why didn't they tell us that the FIRST night?

I abhor being lied to. We were strung along for four days and then lied to directly. This is NOT the Marriott service we have known and loved, and is COMPLETELY UNACCEPTABLE.

We lived just fine without the rollaway bed -- just put one child to bed in our bed at first then transferred them to the sofa bed later -- but treating me like an idiot and lying to my face soured the hotel experience for me during an already stressful time.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
104 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed July 28, 2012

We were in Anchorage for three nights. We decided to stay in Springhill Suites. There are two Springhill Suites in Anchorage. We decided to stay in the one that is closer to the city centre on A Street. This is well located closer to shopping centres and other attractions of the city. It is a Marriot hotel. We have been in a few other Marriot hotels in the past. We expected a high level of service from the hotel staff. The staff and the reception did not disappoint us. They were courteous and very obliging. We were very happy with the service and the facilities of the hotel. The free breakfast was reasonable. There was a waffle maker that allows you to make fresh waffles. There was a big flat TV in the room with all the extra channels. The refrigerator and the microwave were very useful to keep our extra food and warm them when needed. There was ample free parking. The room was big and the beds very comfortable. The room was nicely decorated and in our room, there was an additional desk and chairs to keep our computer and do our work if necessary. The free internet was fast and I could connect to the wireless network from our room.
We were away visiting places during the day time and we came back only to sleep. We did not use most of the facilities such as the gym and the pool.
We found many business travellers using this hotel. We stayed in this hotel during the tourist season and the rooms were comparatively expensive, which is acceptable. This is a good hotel in a good location. It is the ideal hotel for business travellers or if you are planning a long holiday in Anchorage.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Anchorage Midtown

Address: 3401 A St, Anchorage, AK 99503
Location: United States > Alaska > Anchorage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Anchorage
#8 Business Hotel in Anchorage
#12 Family Hotel in Anchorage
#12 Romantic Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Anchorage Midtown 3*
Number of rooms: 102
Official Description (provided by the hotel):
Discover a different kind of hotel with style and space, beautifully priced.Located in midtown, walking distance to shopping and entertainment. Featuring separate areas for sleeping, eating and working, SpringHill Suites provides guests with a microwave, mini-fridge, desk and pull-out sofa bed. Enjoy complimentary continental breakfast and airport shuttle, as well as pool, whirlpool, exercise room and wireless. ... more   less 
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Also Known As:
Springhill Suites Anchorage Midtown Hotel Anchorage
Anchorage Springhill Suites

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