Although most of the issues we had with this place were, I think, out of their control, the review reflects our experience. We stayed twice here between vacation travel to other parts of Alaska. The inn is nice enough, maybe a tad worn around the edges, including the rooms. There is a fairly standard breakfast with scrambled eggs, sausage, make-your-own waffles, yogurt, fruit, etc. The location is across the tracks from downtown, so slightly out of the way but certainly within walking distance.
The airport shuttle is handy and appreciated, but be careful not to hop on the "Comfort Suites" airport shuttle that's advertised on the shuttle-call wall at baggage claim, which we did. That wouldn't have been a major issue except that the phones were down at the Comfort Inn the night that we arrived, so it wasn't easy to rectify the situation. Check-in, when we finally did get there, was a bit hectic because dead phone lines meant that the desk was operating off personal cell phones to handle reservations and couldn't process credit cards until the next day.
Dead phones weren't a major inconvenience, but the power outage when we arrived late one evening for our next stay was. I'm not sure when it started, but power didn't come back until 3 am or so. Meanwhile, we had to drag the suitcases up two flights of stairs, find our room down unlit halls and get ready for bed in the dark. Fortunately, I had packed a flashlight and the daylight that lingers in Anchorage through midnight helped also. So we did settle in and were just nodding off when the fire alarm sounded. We got most of the way downstairs when someone managed to reset it and things were mostly okay from then on with one brief additional alarm when the power came back on in the morning. The room did get fairly hot, too, with the ceiling fan not working...who expects to be sweltering in the dark in the Land of the Midnight Sun?!
I don't know if the phone or power issues were preventable, but I don't think I'd return to this unlucky place, even though the staff was friendly and resourceful. The whole point of staying here was to get some rest and sleep between excursions, and the issues delayed or prevented this for us. (I almost forgot to mention that the hotel sits between passenger trains tracks on one side and freight train tracks on the other - one or both services provide loud whistles throughout the night.) There was one cool thing, though - we peeked out our window in the morning at the fishermen swarming the creek behnd the hotel at just the right time to find a black bear ambling down the sidewalk about twenty feet away! Certainly a "Welcome to Alaska" moment...
- Official Description (provided by the hotel):
- Comfort Inn Ship Creek, an Anchorage hotel near Alaska RailroadIdeally located on the banks of Ship Creek, the Comfort Inn® Ship Creek is within walking distance of lovely downtown Anchorage. Attractions that are just minutes away include the Alaska Railroad and the Alaska Center for the Performing Arts.The hotel sits along the Tony Knowles Coastal Trail, which offers spectacular views of Cook Inlet. The Ted Stevens Anchorage International Airport is only seven miles away. The hotel offers free shuttle service to and from the airport, the Alaska Railroad and select locations within the downtown area. The shuttle runs 24-hours in the summer and limited hours in the winter.The Anchorage Museum at Rasmuson Center, the Alaska Museum of Natural History and the Egan Center civic and convention facility are also close by. The downtown area is full of wonderful shopping spots, numerous restaurants and local brewpubs.If the purpose of the trip is to fish, visitors can step outside the hotel's back door to fish for salmon. Guests are welcome to use the free fishing gear supplied by the hotel.Your Morning Breakfast is full of hot and delicious items, making breakfast at the Comfort Inn Ship Creek the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors!There is 24-hour coffee service available in the dining area as well. Be sure to pick up a free weekday newspaper to read while eating breakfast.This Anchorage, AK hotel also features an indoor heated pool and an exercise room.Business travelers are welcome to take advantage of the on-site business center and access to copy and fax machines.All standard guest rooms come with many amenities, including in-room movies, games and coffee makers. Irons and ironing boards are available if needed. Some rooms feature whirlpool bathtubs, kitchenettes and wet bars.This Anchorage, AK hotel welcomes pets; nightly charges may apply. Laundry facilities and a newsstand are located on the premises for guest convenience. Valet cleaning service is also provided.The beautiful Comfort Inn Ship Creek is the perfect place to stay for both business and leisure travelers. We promise to help make your visit to Anchorage memorable. ... more less
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- Also Known As:
- Comfort Inn Ship Creek Hotel Anchorage
- Comfort Inn Anchorage
- Anchorage Comfort Inn