My husband and I only waited about 10 minutes at the airport for our driver from the hotel to pick us up to take us to the hotel. Once at the hotel I noticed the big brown bear in the lobby and all the other animal and fur. Ck in was fast and easy. The next morning we went to our continental breakfast and were surprised to see more food than we expected, and it was good too, plus everything was so clean in the dining area. We sat by an all glass wall so we could look out at the creek and I saw a bald eagle flying then landing near the creek. What a welcome to Alaska LOL.
We stayed at this hotel for two weeks and never had a problem. Everyone was super nice Daryl (front desk) Michael (dining area) , Kamie (Drove me to town and have me a few tips on where to eat along the way).
I loved my stay and would recommend this hotel to everyone !