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“enjoyed this hotel” 5 of 5 stars
Review of Comfort Inn Ship Creek

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Comfort Inn Ship Creek
2.0 of 5 Hotel   |   111 Ship Creek Ave, Anchorage, AK 99501 (Downtown)   |  
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Choice Privileges Points
Ranked #11 of 70 Hotels in Anchorage
Certificate of Excellence 2014
Pittsburgh, Pennsylvania
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
“enjoyed this hotel”
5 of 5 stars Reviewed August 6, 2012

Made 2 reservations,one at the beginning of our vacation (1 night) and one at end(2nights).We were picked up promptly at airport.Was dropped off at car rental next morning.A couple staff weren't overly friendly ,but majority were.Breakfast was good.Rooms clean.Nice walk to shops and restuarants.Or we took Ulu shuttle to visitor center(up the hill),free ,just tip,and walked back down.Close to Anchorage weekend market,great entertainment watching the salmon fishermen in Ship creek right behind hotel,also nice trail behind hotel.Did not have any trouble getting back to airport with there shuttle.Train station across the road,never awakened by trains .Would definitely stay at or recommend this hotel.Price comparable to Alaska prices.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgiliam, General Manager at Comfort Inn Ship Creek, responded to this review, August 8, 2012
Thank you for your wonderful comments on Trip Advisor! We are so happy to hear that you enjoyed your stay with us at Comfort Inn and we hope to see you again in the future!
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Jacksonville, FL
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 29, 2012

My husband and I stayed at Ship Creek Inn, for about 4 nights, and had no complaints. The room was clean, tidy, and we had a nice view of the creek. It was very quiet, and we slept peacefully, and comfortably.
The lobby is just a lot of fun, to look at, with all the wild animals on the walls, and the big Grizzly in the glass box, next to the stairs.
The breakfast was good, plentiful, and filling.
Ship Creek Inn is very conveniently located near downtown Anchorage,and close to the Alaskan Railroad depot. All in all, we couldn't have asked for anything more.
I would definitely stay here again, and recommend it to my friends.

Room Tip: Ask for a room with a view, and on the 2nd or 3rd floor, and you'll get a nice, quiet room.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgiliam, General Manager at Comfort Inn Ship Creek, responded to this review, August 2, 2012
Thank you for your wonderful comments on tripadvisor! I am so glad to hear that you enjoyed your stay here with us and we hope to see you again in the future! Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schenectady, New York
Top Contributor
141 reviews 141 reviews
30 hotel reviews
Reviews in 61 cities Reviews in 61 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed July 23, 2012

We used the Comfort Inn Ship Creek as a recovery night after flying into Anchorage. It was a bit tricky getting there from the airport by rental car, so I was glad I had my GPS navigation device to help find the place. Don't expect to be in the lap of luxury, but this hotel makes for a relatively inexpensive (for Alaska) pied-a-terre before heading out to the hinterlands. One nice advantage is that it is just downslope from an area where an Alaskan arts and crafts and food festival takes place on Saturdays. I'm not sure if the festival occurs every Saturday, but it made a really nice, low-pressure way to experience some Alaskan stuff on arrival day. To get to the festival, you have to cross the railroad tracks and climb a couple of long flights of covered stairs. The best part of this Comfort Inn, though, is the wonderful breakfast buffet that far exceeds any continental breakfast I've ever experienced. There are scrambled eggs, hard-cooked eggs, bacon and sausage, the usual breads and cereals, yogurt, and even fruit - something I never seemed to find in abundance anywhere else on our trip.

Stayed July 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgiliam, General Manager at Comfort Inn Ship Creek, responded to this review, July 24, 2012
Thank you for your comments on tripadvisor! We are happy that you enjoyed your stay with us at Comfort Inn and we hope to see you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
198 reviews 198 reviews
73 hotel reviews
Reviews in 89 cities Reviews in 89 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed July 22, 2012

After a quick 5 minute walk from the train station you are greeted by a very Alaskan lobby and friendly staff. Check in was a breeze complete with fresh-baked cookies. The room was very nice and had comfortable beds. Entering the bathroom, all was good, well stocked with plenty of towels. Pulled the shower curtain back and there was mold around the bathtub! With how nice this place is, I was surprised to see this. Apart from this, the shower was fine. As I said the bed was great for an evenings rest. The next morning, like before, nasty shower. Breakfast was very good and offered quite a few choices. The front desk offered to watch our bags while we explored Anchorage because we had a late evening flight. They also offered to shuttle us to the airport that evening even though we checked out at noon. Shuttle was prompt and saved us a $30+ cab ride. So, apart from the mold in the bathroom, this place is an exceptional choice in Anchorage, especially if you decide to use the train - which I also highly recommend.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgiliam, General Manager at Comfort Inn Ship Creek, responded to this review, July 24, 2012
Thank you for your comments on tripadvisor. I am deeply disturbed by the issues you had while you were staying at our hotel. I can assure you that I am having every shower checked and retraining completed with our housekeeping team. This is not how we treat our guests at Comfort Inn and want you to know that the situation will be rectified immediately. Thank you for bringing this situation to my attention.
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Versailles, Kentucky
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 22, 2012

Very close to train station is why we chose this hotel. Continental breakfast. Staff nonchalant at best. If you want a ride from the airport, bring a book. I gave up and took a taxi for 25 bucks.. Expensive too like the rest of AK.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgiliam, General Manager at Comfort Inn Ship Creek, responded to this review, August 2, 2012
Thank you for your comments on TripAdvisor. I am sad to hear that you were unhappy in your stay and I want you to be assured that all of your comments will be reviewed with the staff. I would be happy to reimburse you for your cab ride as we normally do at the front desk. If you would like, please call the hotel and ask for the General Manager and I would be happy to get that situated for you. Again thank you for your comments!
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2012

Very convenient for those traveling the Alaska RR. Just across the tracks. Shuttle to airport every half hour. I'm not a fisherman but there were salmon fishermen on the river just behind the back door. Great complementary breakfast, comfortable rooms, reasonably priced, indoor pool, nice lobby with huge Kodiak brown bear on display.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgiliam, General Manager at Comfort Inn Ship Creek, responded to this review, July 20, 2012
Thank you for your wonderful comments on Tripadvisor! We are so glad that you enjoyed your stay at the Comfort Inn Ship Creek and we hope that you will come visit us again in the future! Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slidell, Louisiana
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 11, 2012

My wife and I were taking the train to Whittier to board a Princess cruise ship, so the location was perfect for us. The train station is about 3-4 blocks away and it is an easy 10 minute walk with no elevation changes. The room was clean and quiet. The inn does allow people with small dogs to stay there, but we did not hear any barking dogs. The room had thick drapes with a liner that blocks out the outside light form the window. Once the drapes were drawin, the room was pretty dark even with sun out. Good to escape the white nights at bedtime. Our room was on the Ship Creek side, so it was not facing the railroad tracks. We heard the train whistles, but it did not bother us. We were not awakened by the train whistles. The inn is on the Tony Knowles trail and Ship creek. There is free Wi-Fi. There is also a restaurant about a block away on Ship Creek. We did not eat there, but it looked busy. The breakfast provided by the inn in the common area was great. There was scambled eggs, sausage, danishes, muffins, juices, coffee, milk, and assorted cereals. There was also a machine which allowed the guests to make waffles. My wife had the waffles. She said the waffle making process was very easy, and the waffles were good. After we dropped off our luggage and got our tickets, we were able to return to the room. until the trains boarded. This spared us from having to stay at the overcrowded train station for an hour. There are very few seats at the train station waiting area. I booked about one year in advance and got a king room for $119. I noticed that the room rates greatly increased within 3 months in advance. They has a 24 hour cancellation policy.

Room Tip: Book well in advance to get a low room rate
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgiliam, General Manager at Comfort Inn Ship Creek, responded to this review, July 18, 2012
Thank you for your wonderful comments on Tripadvisor! We are so glad that you enjoyed your stay and hope that you will return to Alaska and the Comfort Inn Ship Creek in the future. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Ship Creek

Address: 111 Ship Creek Ave, Anchorage, AK 99501
Phone Number:
Location: United States > Alaska > Anchorage > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Ship Creek 2*
Number of rooms: 100
Official Description (provided by the hotel):
Comfort Inn Ship Creek, an Anchorage hotel near Alaska RailroadIdeally located on the banks of Ship Creek, the Comfort Inn® Ship Creek is within walking distance of lovely downtown Anchorage. Attractions that are just minutes away include the Alaska Railroad and the Alaska Center for the Performing Arts.The hotel sits along the Tony Knowles Coastal Trail, which offers spectacular views of Cook Inlet. The Ted Stevens Anchorage International Airport is only seven miles away. The hotel offers free shuttle service to and from the airport, the Alaska Railroad and select locations within the downtown area. The shuttle runs 24-hours in the summer and limited hours in the winter.The Anchorage Museum at Rasmuson Center, the Alaska Museum of Natural History and the Egan Center civic and convention facility are also close by. The downtown area is full of wonderful shopping spots, numerous restaurants and local brewpubs.If the purpose of the trip is to fish, visitors can step outside the hotel's back door to fish for salmon. Guests are welcome to use the free fishing gear supplied by the hotel.Your Morning Breakfast is full of hot and delicious items, making breakfast at the Comfort Inn Ship Creek the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors!There is 24-hour coffee service available in the dining area as well. Be sure to pick up a free weekday newspaper to read while eating breakfast.This Anchorage, AK hotel also features an indoor heated pool and an exercise room.Business travelers are welcome to take advantage of the on-site business center and access to copy and fax machines.All standard guest rooms come with many amenities, including in-room movies, games and coffee makers. Irons and ironing boards are available if needed. Some rooms feature whirlpool bathtubs, kitchenettes and wet bars.This Anchorage, AK hotel welcomes pets; nightly charges may apply. Laundry facilities and a newsstand are located on the premises for guest convenience. Valet cleaning service is also provided.The beautiful Comfort Inn Ship Creek is the perfect place to stay for both business and leisure travelers. We promise to help make your visit to Anchorage memorable. ... more   less 
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Also Known As:
Comfort Inn Ship Creek Hotel Anchorage
Comfort Inn Anchorage
Anchorage Comfort Inn

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