Eddie of Security and Lupe of Housekeeping have my utmost respect and renewal in honest and trustworthy people! When checking out of a room, I inadvertently left my purse in a drawer and was sick when realizing it the next morning. Eddie immediately tracked it down within 45 minutes of contacting him. Lupe had found my purse and turned it over to management when cleaning the room. Above all, my wallet with credit cards and cash were all still inside! Thank you so very much Lupe and Eddie for being such honest people and saving me from a nightmare during the rest of my Alaska trip and replacing everything. I have learned my lesson - don't put your purse in a drawer! If you do, make sure Eddie and Lupe on watching over you!

I'd stayed here before and it was a fine hotel. They've made some really nice upgrades since last I was in town. The main lobby area has been opened up and the restaurants have been updated. The rooms have also enjoyed the makeover as well. The only small issue is that the doors/walls are still a touch thin. Nonetheless, it's a great stay. Most importantly, the service was stellar all the way through. The check-in was better than many big markets. The club room had great folks morning and evening. I'd be happy to stay there again.

Our stay was very nice, the room was clean and nicely furnished. The staff was friendly, we had an overall nice stay with the exception of the tv which the picture was very poor. We cut our stay short because we wanted to watch the Daytona 500 but the tv reception was so poor we chose to go home early. Also my husband was down in the lobby and went into the restroom and a female employee was cleaning it with no sign outside or warning, then she told my husband "to just go ahead while she cleaned and the hotel did not have enough signs for the cleaning staff". Very strange.

This hotel is in a fabulous location of downtown Anchorage. You are within walking distance to many activities, shopping, Museums, restaurants among other things.
I would have given this hotel a higher rate however the bed that we had was a King size and not comfortable at all. The linen and room in general was very comfortable but I woke every hour due to the stiffness of the bed itself.
The restaurant in the hotel, Jade, was alright but nothing special. Brunch had the basic of menu but if you are in a hurry to get out to see the sights it's easy and convenient.
There is a very cozy lounge that had a good bartender. The chairs were big and comfortable with a fireplace to give that warm you up from that winter chill outside.
We took advantage of the continental breakfast and hor dourves on the 11th level - I wouldn't pay that extra for this. The Hor Dourves were frozen treats with some fruit and cheese and the breakfast was the same. Like going to a hospital cafeteria on a bad day. Suggestion is to walk a couple blocks and find a nice restaurant to eat.