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“Secret Shopper Stay” 4 of 5 stars
Review of The Anchorage Lofts Hotel

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The Anchorage Lofts Hotel
2.0 of 5 Hotel   |   239 W 4th Ave., Anchorage, AK 99501 (Formerly Anchorage City Limits Lofts)   |  
Hotel amenities
Ranked #41 of 70 Hotels in Anchorage
Anchorage, Alaska
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Secret Shopper Stay”
4 of 5 stars Reviewed December 22, 2014

My hotel stay was great. The room was maintained very well, very clean.
The staff is warm and friendly. Located close to downtown Anchorage. Easy access to a lot of things including the Air Force Base.
I was served a very good breakfast in the cafe. It came to my table quickly and still hot.

I would recommend the Anchorage Loft to anyone coming into town.

Stayed December 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    10
    14
    7
    11
    17
See reviews for
7
12
8
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Anchorage, Alaska
1 review
4 of 5 stars Reviewed December 4, 2014

The location was convenient for a downtown walk and just around the way is the city's new Hard Rock Cafe. I spent a few hours in the buzz of downtown, mingling in the culture of music and locals before returning to The Anchorage City Limits Lofts Hotel lounge to bring in my evening with a dimly-lit spotlight table and a smooth sound of local entertainment. I stayed in the west wing in a clean and comfortable newly renovated area. It was a bit of a walk from the lobby to my room but this loft had character about it, so I didn’t mind. The hotel offers a family friendly day lounge and cafe so, in the morning, I was able to enjoy watching the hotel's music auditions for their choice of live entertainment.

Room Tip: ask for an area of completed renovation. I believe I was in the west wing
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  • Stayed December 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnchorageLofts_GM, Director of Sales at The Anchorage Lofts Hotel, responded to this review, December 5, 2014
Thank you Heather and look forward toward your return:)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 4, 2014 via mobile

My stay at this hotel was excellent! The staff was very friendly and accommodating. The room was very clean and nice. It's in a great location, close to great dinning and night life, as well as many local attractions. Thier music cafe has great food and how can you top having live music almost every night. All and all I had a great stay and would recommend this hotel to anyone wanting to enjoy Anchourage.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenai, Alaska, United States
1 review
1 of 5 stars Reviewed December 2, 2014

My husband and I stayed at The Lofts. We were unable to find another place to stay. We noticed the room was dirty, floor carpet was ripped, bathroom had towel rack broken. The list goes on sheets were dirty and when we turned on the television we had full hard core porn that we did not order. Thank goodness we had no children with us. We paid $150.00 for this room, we would have stayed else where but city had convention and rooms were sold out. The only good thing they accepted our dogs. I would not pay more than $50 dollars to stay here. Motel 6 is a 5 star place compared to this. I learned to plan in advance next time.

  • Stayed August 2014, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnchorageLofts_GM, Director of Sales at The Anchorage Lofts Hotel, responded to this review, December 5, 2014
We are sorry for your experience and wish to convey that that much has been done recently to prevent your unfulfilled stay gets resolved for future interest. Hiring a new and ambitious housekeeping staff has been accomplished and already producing positive results as well as the purchase of new linens throughout the hotel. We hope you may try us again.
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Chino Hills, California
1 review
5 of 5 stars Reviewed November 18, 2014

I came here for a student competition and the manager was eager to help us. He ended up letting us use a conference room and we completed our last-minute touches on time!

The actual hotel, you aren't getting a top quality hotel. The rooms are spacious enough. The location is great because it's so close to La Cabana (10 minutes?). Theres a bar with open mic and instruments. I'm pretty sure I'm banned from playing there. (Banned from the band!)

Look, the staff is good and they treat their patrons well.

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah, United States
Top Contributor
70 reviews 70 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed September 26, 2014

I arrived at the hotel at about 1:00 AM. I checked in. The room was quite a distance from the office at the far end of the building. I entered the room and it literally stunk. I was so tired, I decided to stay. I ad just laid down when I could here the people in the next room through the paper thin walls. They kept me up until 6:00 AM. The next night, the drunk couple o the other side of me fought until 2:00 AM. The wi-fi was not working.This is not a family friendly hotel, nor is it for the business person who wants a clean room and some sleep.

Room Tip: I don't think there is a good room at this place.
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  • Stayed September 2014, traveled on business
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnchorageLofts_GM, Director of Sales at The Anchorage Lofts Hotel, responded to this review, December 5, 2014
We are sorry for your experience and wish to convey that that much has been done recently to prevent your unfulfilled stay gets resolved for future interest. Hiring a new and ambitious housekeeping staff, streamlining maintenance, has been accomplished and already producing positive results as well as the purchase of new carpets, and linens throughout the hotel. We hope you may try us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 11, 2014

Pros: convenient location, free parking, and inexpensive. OMG! Please put some soap in the bathroom for guests to use and wash the walls. Dirty - ick. Going through renovations and rolls of carpet in hallway - not especially appealing. 2nd floor, streetside is overwhelmingly loud and noisy - avoid at all costs if you want to sleep.

Room Tip: Avoid second floor and avoid street side.
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  • Stayed September 2014, traveled with friends
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnchorageLofts_GM, Director of Sales at The Anchorage Lofts Hotel, responded to this review, December 5, 2014
We surely have cleaned up our processes in housekeeping and soap is readily available without oversight. Also, our front desk and security has been upgraded with experience for customer care for any distractions of others. Hope you will try us again for there has been much done since your last stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Anchorage Lofts Hotel

Address: 239 W 4th Ave., Anchorage, AK 99501 (Formerly Anchorage City Limits Lofts)
Location: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 70 Hotels in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2 star — The Anchorage Lofts Hotel 2*
Number of rooms: 180
Official Description (provided by the hotel):
Independently owned and operated, we are a secure, clean, comfortable and affordable option with the best location in downtown Anchorage! We invite you to be our guest and feel a part of the family that brings you service with a smile! Rooms offer an option of a single king bed or two double beds. Each has a private bath and refrigerator. Our Anchorage City Limits Cafe offers a full menu and entertainment nightly. Corporate offers are best in downtown Anchorage and the location of this massive hotel is in the heart of it ALL. We look forward to seeing you at the Anchorage Lofts Hotel. ... more   less 
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Also Known As:
Anchorage Howard Johnson
Howard Johnson Anchorage

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