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Westmark Anchorage: Traveler Reviews


Westmark Anchorage
720 W 5th Ave, Anchorage, AK 99501
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Traveler Reviews

68% Recommend
3.0 of 5 stars 35 reviews
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[ Date ] [ Rating ]
Nice room in a good location

Westmark Anchorage

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4 of 5 stars
SnorkleQueen 6 contributions
Scotland
Jun 25, 2009 | Trip type: Family

I stayed at this hotel as part of a Holland America land tour. You do get a lot of tour groups staying here so it might be one to avoid if you are an independent traveller and don't want to be trampled by a large party arriving or leaving. That said I did think it was a good hotel in an excellent location. Our room was spacious with a balcony and great views. We had no trouble with noise and everything was clean and well maintained. Anchorage seemed quite small for a city but you are certainly in the heart of things staying here and there are lots of good restaurants and shops nearby.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Member since September 24, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $232 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Location, location, location

Westmark Anchorage

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4 of 5 stars
seetheworldb4wedie 6 contributions
connecticut,usa
Jun 16, 2009 | Trip type: Couples

We stayed one night at the Westmark hotel in Anchorage and completely enjoyed it. The hotel is located near the mall, great restuarants, pier, and major roads. The bedroom was spacious and well decorated. Bathroom was small with bedroom located sink and vanity. Outside noise filtered into the room but the thick blackout drapes kept the 22 hours of sunlight out. Try the mini-brewery across the street, for lunch or dinner you won't be disappointed. The breakfast in the hotel is great and espresso bar (takeout)superb.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since January 05, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $232 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great view

Westmark Anchorage

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2 of 5 stars
Tree2000 1 contribution
Wasilla
Oct 27, 2008 | Trip type: Family
0/1 found this review helpful

The view was absolutely wonderful from the 14 floor towards the ocean. But the rooms were either to hot or to cold and they didn't have microwaves or fridges in the rooms and i had to find my own parking and pay for it. I would only stay there again for the view and the convenience of everything nearby.

  • Liked — great view
  • Disliked — no appliances in room
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Family with young children
  • Age group 25-34
  • Member since October 27, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $232 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Well it was a disappointment, 2 star if that

Westmark Anchorage

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2 of 5 stars
Helen43Adelaide 7 contributions
Adelaide
Sep 27, 2008 | Trip type: Couples

We arrived at the hotel at 4am after 35 hours of travelling from Australia. The hotel was advised by our travel agent of our late arrival. We had also emailed the hotel to advise of this and also that the day of our arrival was our wedding anniversary.

The night clerk advised us our room had been given away and that the only king room available was the disabled room. Otherwise we could only have a twin bedded room.

It was 4am and we were tired and it was our anniversary so we took the room. It was terrible, 1 star at best. Didnt sleep a wink all night as was iover tired. The next morning we advised the desk clerk of this situation and requested to be moved to another room. We were shown a king bedded suite on the 7th floor which overlooked the water. The room was spacious and a 100% improvement on the disabled room. So we packed up our stuff and they moved us across to the other room.

The bed was comfortable and the day clerk staff were apologetic and helpful. We ate at the Glacier Brewhouse across the street, nice food, bad beer, too noisy for a romantic dinner and the waiters are rushed off there feet and dont really give any real service as there too busy.

Overall the location is excellent for the Westmark, the mall, great shops etc all ithin a few minutes walk.

Would stay here again if in Anchorage in the future. The room was not noisy and the furniture inthe upgraded room was pleasant.

  • Liked — Location
  • Disliked — Night staff - front desk and the disabled room was terrible standard
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 22, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $232 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
In need of serious updating!

Westmark Anchorage

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2 of 5 stars
alexsndiego 43 contributions
San Diego, California
Sep 15, 2008
1/1 found this review helpful

We stayed here as part of a Gray Line/Holland America Land Tour. We stayed here 1 night at the beginning of the tour and 1 night at the end of the tour.

I did not think this hotel is up to Holland American standards (the hotel is owned by Holland America). I was very disappointed. If this is how Holland America ship-board cabins are, I will never cruise with them.

Bathroom and Vanity:
Small. Bathtub was fiberglass. Needs updating. Wooden closet doors.

Bed: Average. 1st night the head board had male secretion stains (if you know what I mean). At end of tour, comforter had male secretion stains.

Sitting area: No couch. Just two chairs that werent really comfortable.

TV: Weird angle not facing bed.

Cleanliness: Very clean except for the male secretion stains.

Carpet: Had stains. Not very exciting. But clean.

Noise: Transit center on south side is very noise. Request a room not facing that side.

Positives: close to great restaurants and shopping.

  • Liked — location
  • Disliked — Entire Facility should be gutted and remodeled.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Other
  • Traveled with Large group or tour
  • Age group 25-34
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $232 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Westmark Anchorage Address

720 W 5th Ave, Anchorage, AK 99501