This hotel was part of the cruise package from Holland America. While the employees couldn't have been nicer the hotel itself was not up to par. The property is in need of a major overhaul. It is tired and needs to be updated. We could not understand why our room was freezing cold when we arrived. We soon found out. The carpet that goes from the sink area into the tub area was soaking wet. The smell of mold permeated the room once we turned the thermostat up. The hotel had soap, shampoo and conditioner in dispensers in the shower but the body lotion was half full and the bottle was dirty. The hash or pound key was missing on the phone and it was the only phone in the room. I didn't think Anchorage would be so rustic. The staff said we could change rooms but it was late and we were tired after traveling for 10 plus hours. It was only a night. We couldn't wait to leave.
- Official Description (provided by the hotel):
- Perfectly located in the heart of downtown Anchorage, the Westmark Anchorage Hotel is a perfect blend of sophistication and convenience. Take in the awe-inspiring views of the surrounding Chugach Mountains and Cook Inlet from the private balconies that adjoin every guest room. Check your e-mail on our complimentary high-speed internet station or simply relax in the always popular Solstice Bar & Grill. Adjacent to the Egan Center and Performing Arts Center and blocks away from the 5th Avenue Mall, the Westmark Anchorage is the perfect hotel choice for downtown accessibility. With a restaurant, lounge and over-sized guestrooms, the Westmark Anchorage offers supreme comfort in Alaska's largest city. ... more less
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- Also Known As:
- Westmark Anchorage Hotel Anchorage
- Westmark Hotel Anchorage
- Anchorage Westmark Hotel