I twisted my ankle the day before I came to the hotel and could not walk on it at all. I made reservations before I twisted my ankle so I did not request a handicap room. I asked if they had one but they were all taken, understandable because I did not request one, but when I asked If they had a wheel chair for me the front desk lady said no and I asked her if any hotel around had one and she said no before even trying to see if they did. She saw me struggling to walk on my crutches and pull my suitcase and didn't even offer to help just starred at me. Once I got to my room the key didn't work so I had to hop make to the elevator go back down stairs and get new ones and the whole time she blamed it on me for having it near my phone even tho my phone was no where near the keys. Once I get into the room the toilet is clogged, I called front desk and it took them forever to get to my room. Once the guy finally got here he saw me on my crutches and handed me the plunger like I was suppose to do it I asked him to do it and he did with out any complain. Besides that re room are gorgeous and it is decently clean. The location. Is right next to some shopping centers.
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- Also Known As:
- Fairfield Inn And Suites Anchorage Midtown
- Fairfield Inn & Suites Anchorage Midtown Hotel Anchorage
- Fairfield Inn Anchorage
- Fairfield Anchorage
- Anchorage Fairfield Inn