Anchorage is an expensive place in the summer. We liked the location and have had good stays at other Fairfield Inns. Hotels in area were fairly full. But it is not the place for a quiet sleep. We could hear through the walls and ceilings - no not what people were saying - but hear footsteps, children racing around rooms and in hallways. The bed was not comfortable for us, really hard and the linens were not up to standard. We had stayed at other Marriott Brands in the Anchorage area, and know now that we should have paid the extra $25.00 for a better nights sleep. Breakfast was ok. Wifi worked and we were able to book a room for the next night at the competitor next door.

Visitors to Anchorage know that lodging is expensive, relative to other areas of the US. The cost of my stay here was comparable to other hotels in the area. The room was clean, and I appreciated the amenities. Breakfast was pleasant, and the staff was courteous. If returning to Anchorage, I would stay here again.

We thought that the room was pretty much as advertised. We were pleased to be able to do our laundry there and the hotel was happy to mind our luggage until the next visit. I would say it was average for its mid range price.

With a flight landing at 1 am, I chose this hotel because it offered a 24-hr airport shuttle and included breakfast. Both true, and no complaints on those. I reserved months in advance, and called twice to confirm arrival time.

Upon arrival with my two children, I specifically asked for a quiet room where we could sleep a few hours. I was given Rm 109, on ground floor, just steps from the front desk. This room is sandwiched between the pool's mechanical room on one side, and the laundry room on the other. The window has view of the parking lot shared by Motel 6, where shuttles come and go. Not only that, but the carpet was filthy and stained, the bathroom had dusty cracked tile, and there was a constant whirring sound from the mechanical room. It's now 2:30 am and I plead for another room. I'm told sorry, that's the last one. And there's no manager on duty to discuss it. We're all exhausted, and we won't be there long, so I put in earplugs and try to sleep. At 7 am, we're awakened by loud drilling and banging that sounds like it's in our room! I run out to find repairman in the laundry room (and in the ceiling above ours). I ask if they can put that off for a couple hours and am told no, they're on a schedule, but I can ask front desk. Back to the front desk in my PJs, in front of early breakfast crowd to ask if she can ask the workers to stop. No, they're on a schedule. She could hear the noise herself from the lobby! And we're supposed to sleep next to it? I ask again for a manager and am told none on duty. So I pack the kids off to breakfast and to check out. Finally a manager is there. When I express my concerns, she informs me she already credited my account $50 (of the $240 I had prepaid). No discussion. I politely suggested that she walk with me to the room so she can see the filth and experience the noise level. I think it's important that she know not to ever give that room to anyone. She's not interested. I couldn't wait to get out of there. Welcome to Alaska!

I'm rating them more than 1, only because the shuttle driver was excellent -- timely, friendly, enthusiastic and helpful. And the continental breakfast was included. I assume other rooms can only be better than 109. I answered the hotel's emailed survey, outlining my experience, and never replied any reply or apology for our sleepless hours in an awful room.