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Hilton Garden Inn Anchorage: Traveler Reviews

3.0 of 5
4555 Union Square Drive, 4555 Union Square Drive, Anchorage, AK 99503
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Hilton Garden Inn Anchorage
Ranked #5 of 69 hotels in Anchorage
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127 reviews from our community

    Trip type
Traveler rating
    66
    43
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    5
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Date Rating
Contributor
19 reviews 19 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Clean and everything you expect from a Hilton”
5 of 5 stars Reviewed December 20, 2012

I lived in anchorage for three years and this is by far one of the best hotels to stay in if you are visiting, all amenities, plus breakfast, dinners, free happy hour....plus my most important thing, spotless. My husband came back from deployment and when we went for a night they surprised us with champagne and strawberries and chocolate, all comped. Now that's amazing customer service

Room Tip: Best hotel for kids in town, bigger rooms with full ,kitchen and lots of free light meals and snacks...
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland Oregon
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
“Consistent lodging in the frozen North”
4 of 5 stars Reviewed December 13, 2012

I have been staying at this hotel for a number of years. Considering how remote the city is it is good to have a place where one knows that the the rooms will be availible , food decent and the staff willing to help.

Room Tip: Mountain view rooms have less road noise.
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WestsideChuck about Hilton Garden Inn Anchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, General Manager at Hilton Garden Inn Anchorage, responded to this review
December 16, 2012
Westside Chuck, thank you for taking time out of your day to write us a positive review. We greatly appreciate your loyalty and value your choice to stay with us. We realize that there are other options, but we strive to consistently provide the highest service to all of our guests. As we continue to having willing knowledgeable staff, available rooms and wide variety of food options in our restaurant; we hope that you continue to make us your home away from. We value you and your kind words and look forward to seeing you on your next trip to Alaska!
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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Nice Stay”
4 of 5 stars Reviewed November 23, 2012

After arriving on a late flight we were picked up by the shuttle, which runs 24/7 on demand. The property is a short 10 minute drive from the airport.

Upon arrival the check in was quick and the staff very friendly and welcoming. This was nice because we were tired from a long day of traveling.

We stayed in a standard king room that was clean and modern. A small, but important detail, were the sufficient number of outlets available for our electronics. The bed was comfortable and featured adjustable settings for firmness. The room had a nice view of the Chugach Mountains.

The fitness center was basic, but clean.

Since we were there on Thanksgiving morning, the breakfast was basic, but complimentary. On "normal" mornings breakfast is more elaborate, and the charge is somewhere in the neighborhood of $15 per person.

The location is centralized and near numerous dining and shopping options.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sacha S about Hilton Garden Inn Anchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, Manager at Hilton Garden Inn Anchorage, responded to this review
November 29, 2012
Thank you Sacha S., for taking time out of your day to reflect on your stay with us and provide us with your positive feedback. The Hilton Garden staff is always excited to welcome our guests and provide them with a fast and efficient check in service. Our entire staff wanted to take some time to say thank you to all of our guests, providing a complimentary breakfast on Thanksgiving meant that we could celebrate the holidays with our guests.
We definitely uphold the highest standards of cleanliness in our rooms and throughout the property, while we maintain upbeat modern styles that reflect the Alaskan experience. We are glad that you were able to get a great view of our beautiful Chugach Mountains while you enjoyed your stay with us. Many of our guests take advantage of the endless shopping and dining options that are very near us. We greatly appreciate your kind words and positive feedback and we look forward to seeing you again!
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1 review
“Best”
5 of 5 stars Reviewed November 3, 2012 via mobile

Will definitely go back. Great experience. Knowledgeable employees. front desk was so welcoming.Wonderful people. Great breakfast and best employees. Rooms very clean. Hotel premises were updated warm and inviting.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Traveler030422 about Hilton Garden Inn Anchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, General Manager at Hilton Garden Inn Anchorage, responded to this review
November 8, 2012
Thank you so much Traveler030422, for taking time out of your busy day to reflect on your stay with us. We are always pleased to hear when guests...
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Roseville, California
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed October 11, 2012 via mobile

Consistently good HGI experience. Nice hotel and friendly staff. I do wish they would make a few changes to dinner menu. Would like some low cal, low fat options. Dinner entrees are a little expensive compared to outside restaurants.

Had the Reindeer Sausage at breakfast...uniquely Alaskan. It was good...try it.

Stayed October 2012, traveled on business
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Ask Tim H about Hilton Garden Inn Anchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, Manager at Hilton Garden Inn Anchorage, responded to this review
October 13, 2012
Thank you Tim H for your comments. We appreciate hearing about our wonderful uniquely Alaskan Reindeer sausage; it is delightful to know that you enjoyed them for breakfast. With the increasing demand of healthy choices for our guests, we will be coordinating with our restaurant manager and chiefs to develop healthier options on our menu for our guests. We will be introducing the new menu in approximately 3-4 weeks. As we continue to work hard to provide a notorious meal for the best value possible, please feel free to be in touch with us if you have any further questions or concerns. We are pleased to hear from you and are excited to have you stay with us again.
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Additional Information about Hilton Garden Inn Anchorage

Also Known As:
Hilton Garden Inn Anchorage Hotel
Hilton Garden Inn Anchorage Hotel Anchorage
Anchorage Hilton Garden Inn
Hilton Anchorage
Anchorage Hilton
Address: 4555 Union Square Drive, 4555 Union Square Drive, Anchorage, AK 99503
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Anchorage
#5 Business Hotels in Anchorage
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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