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Alaska -- Most Adventuresome Place On Planet Earth

Anchorage
|
Condo/Apartment – 
2 Bedrooms, 1 Bathroom, Sleeps 6

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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Slauce
Topsham, Maine
Top Contributor
124 reviews 124 reviews
10 hotel reviews
Reviews in 41 cities Reviews in 41 cities
55 helpful votes 55 helpful votes
“Will not return”
2 of 5 stars Reviewed July 26, 2012 for a stay in July 2012
10
people found this review helpful

Good points:

Spacious
Competitive price (but see below)
Wooded back lot has wildlife (we saw a moose)

Not so good:

Quoted $99/night by e-mail, but owners did not honor quote and blamed “teenager” for mistake; after some negotiation, actually paid $120 plus taxes and fees.

It took 3 phone calls on check-in day to establish time to obtain keys, and another 3 calls once we were in apartment to get wi-fi password. Never did get dumpster combination, but someone left it unlocked, so this was not an issue in our case.

Laundry room location, rules, and costs not clear in advance.

The check-out date on our contract was wrong – on our last day we had expected to stay in the apartment until evening to catch late flight, but due to this problem we had to leave hurriedly in early afternoon. Explanation: “human error.” We had called the day before to confirm, and were told we could stay late by one owner, but the other owner did not honor that and wanted to charge us extra to stay.

No blackout shades or blinds on windows – in order to sleep, we went out and bought black sheets to hang over curtain rod.

Pillows were crinkly and uncomfortable – we bought our own.

No air conditioning or fans. The weather was cool for our stay, but Anchorage can get quite warm.

Building dates to 1965 – some updates, but it is showing its age.

Neighborhood does not appear safe to walk around at night.

Recommendations:

Obtain and read the entire contract before booking. If possible, visit the property before committing. Get every detail down in writing and confirmed in advance with Mary. If long daylight in summer or lack of air conditioning are concerns, find another option. Would not stay here again.

3 of 5 stars How easy was it to book the property? 3 of 5 stars How helpful were the directions to the property?
2 of 5 stars How easy was key pickup/access to the property? 3 of 5 stars Overall condition of the property
4 of 5 stars Bedding & mattresses 4 of 5 stars Kitchen & utensils
4 of 5 stars Bathroom cleanliness 2 of 5 stars Other facilities & amenities
1 of 5 stars Service
Liked best: Spaciousness
Liked least: Dealing with errors on the part of management
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 26, 2012
Please go to www.vrbo.com and read the reviews that we have received from our first time guests and returning guests. Also, please read my response to this customer on www.homeaway.com as well. We did not request Flipkey's service that was automatic renewed and we will be cancelling this subscription. Not sure why our response was not posted to this site as it was to the other two sites.

Sorry for this customer inconvenience and if we had known that they were this dissatisfied with the fee we charged, lowest in Anchorage, we would have kindly release them and refunded their money.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Owner
Mary L
Speaks English
Listed since : Feb 2010
Response Rate: 45 %
Response Time: Within a week
Calendar Updated: 119 days ago
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