Not only did they pick me up from the airport and drop me off, they also had hourly shuttles to downtown restaurants and other attractions. We had to reserve rides an hour in advance but it sure beat the $25 cost of the can ride. They will also pick up from downtown. I would stay here for this service alone because the bus rides (which I also tried) are a bit challenging in winter due to some unpredictability in schedules (since buses get stuck in snow also) and even the nearest stop is about 2 block away. The hotel had a reasonable hot breakfast every morning and the business services computers and printer worked fine for printing boarding passes. The Christmas decor in the hotel was nice and they also had a fire-pit and some chairs at the back for ambiance and to sit around and chat. The room was very well setup and spacious. The bed was comfortable and I slept well for four nights. The people who checked me in did not mention the shuttle to downtown - that would have helped. After fighting the buses the first couple of days, I decided to ask and then I found out! Although on one of the bus rides I met a great driver who shared some interesting stories with me.

Have you ever had such a perfect experience at a hotel, it's almost irritating that you cannot find even the pettiest flaw to pick apart? That was my view of this establishment during a recent stay. The customer service was impeccable (which is exceptionally rare in this state, sadly). The lobby and lounge area was dazzlingly lit and beautifully decorated. The complimentary breakfast is better than you'll find at most diners. The rooms are spacious and modernly appointed, with the lakeside suites enjoying gorgeous views of the small lake and the Chugach mountains. Although I'm a local resident- having booked a room as for a fun "staycation"- the unexpected quality and professionalism really transported us out of the winter dreariness of November in Alaska.

Close to where we needed to be and went for a look. The price was surprising good and the quality of the hotel was great. Room was modern and "fresh". Price was much less than nearby competitors. Easy access to the airport, tourist areas, and other parts of Anchorage. Shuttles and breakfast were provided.

The hotel was very nice! The lobby staff was nice, tvs, plenty of seating, back patio nice and relaxing, beautiful scenery out the back, the mountains were covered in snow and the lake frozen over, beautiful! The room was spacious, comfortable. Loved the bathroom! The shower was big and the shower head worked well. Would have liked the mats outside of the shower as the floor is very slick! The hotel room was clean, sheets crisp, comfy bed and pillows. Fridge, TV, coffee maker, microwave. We stayed for almost a week the first time and almost 2 the 2nd time. I think I could have moved in. Breakfast was good, pool was nice. A little Pricey!