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SpringHill Suites Anchorage University Lake: Traveler Reviews

3.0 of 5
4050 University Lake Drive, Anchorage, AK 99508
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SpringHill Suites Anchorage University Lake
Ranked #4 of 69 hotels in Anchorage
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138 reviews from our community

    Trip type
Traveler rating
    80
    43
    10
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    5
Date Rating
Washington, DC
Top Contributor
86 reviews 86 reviews
15 hotel reviews
Reviews in 47 cities Reviews in 47 cities
67 helpful votes 67 helpful votes
“Free Shuttles to Downtown!”
5 of 5 stars Reviewed December 19, 2012

Not only did they pick me up from the airport and drop me off, they also had hourly shuttles to downtown restaurants and other attractions. We had to reserve rides an hour in advance but it sure beat the $25 cost of the can ride. They will also pick up from downtown. I would stay here for this service alone because the bus rides (which I also tried) are a bit challenging in winter due to some unpredictability in schedules (since buses get stuck in snow also) and even the nearest stop is about 2 block away. The hotel had a reasonable hot breakfast every morning and the business services computers and printer worked fine for printing boarding passes. The Christmas decor in the hotel was nice and they also had a fire-pit and some chairs at the back for ambiance and to sit around and chat. The room was very well setup and spacious. The bed was comfortable and I slept well for four nights. The people who checked me in did not mention the shuttle to downtown - that would have helped. After fighting the buses the first couple of days, I decided to ask and then I found out! Although on one of the bus rides I met a great driver who shared some interesting stories with me.

Room Tip: I recommend top floor rooms for less potential for noise as the place is popular and can get busy.
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 7 more reviews by rimjhim1 for Anchorage
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southcentral Alaska
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
52 helpful votes 52 helpful votes
“Exceptional in every way”
5 of 5 stars Reviewed November 21, 2012

Have you ever had such a perfect experience at a hotel, it's almost irritating that you cannot find even the pettiest flaw to pick apart? That was my view of this establishment during a recent stay. The customer service was impeccable (which is exceptionally rare in this state, sadly). The lobby and lounge area was dazzlingly lit and beautifully decorated. The complimentary breakfast is better than you'll find at most diners. The rooms are spacious and modernly appointed, with the lakeside suites enjoying gorgeous views of the small lake and the Chugach mountains. Although I'm a local resident- having booked a room as for a fun "staycation"- the unexpected quality and professionalism really transported us out of the winter dreariness of November in Alaska.

Room Tip: Be sure to request a lakeside room!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 23 more reviews by mcriggon for Anchorage
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great place to stay”
4 of 5 stars Reviewed October 19, 2012

Close to where we needed to be and went for a look. The price was surprising good and the quality of the hotel was great. Room was modern and "fresh". Price was much less than nearby competitors. Easy access to the airport, tourist areas, and other parts of Anchorage. Shuttles and breakfast were provided.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Rampantaz for Anchorage
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska, United States
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“I could had lived there!”
4 of 5 stars Reviewed October 14, 2012

The hotel was very nice! The lobby staff was nice, tvs, plenty of seating, back patio nice and relaxing, beautiful scenery out the back, the mountains were covered in snow and the lake frozen over, beautiful! The room was spacious, comfortable. Loved the bathroom! The shower was big and the shower head worked well. Would have liked the mats outside of the shower as the floor is very slick! The hotel room was clean, sheets crisp, comfy bed and pillows. Fridge, TV, coffee maker, microwave. We stayed for almost a week the first time and almost 2 the 2nd time. I think I could have moved in. Breakfast was good, pool was nice. A little Pricey!

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 14 more reviews by Amy M for Anchorage
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“A good home away from home--even in rainy cool weather!”
4 of 5 stars Reviewed October 12, 2012

My rrecent stay at the SpringHill Suites Anchorage University Lake was a wonderful home-y place to relax. The (courtesy) buffet breakfast was tasty, and the "make-your-own-waffles" were delicious. Pleasant scenery and plenty of room in the breakfast room and its fireplace made the scene cosy even though outdoors there was rain and rather cool weather for September. The shuttle service to the airport and downtown was reliable, on demand, and always had very cheerful drivers. The staff at the hotel represented Marriott beautifully. Everything was pleasant.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Smokey2000 about SpringHill Suites Anchorage University Lake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Anchorage University Lake

Also Known As:
Springhill Suites Anchorage University Lake Hotel
Springhill Suites Anchorage University Lake Hotel Anchorage
Address: 4050 University Lake Drive, Anchorage, AK 99508
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Anchorage
#2 Family Hotels in Anchorage
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Discover a different kind of hotel with style and space, beautifully priced.Beautiful lakefront lodging with mountain views, in town. Featuring separate areas for sleeping, eating and working, SpringHill Suites provides guests with a microwave, mini-fridge, desk and pull-out sofa bed. Enjoy complimentary continental breakfast and airport shuttle, as well as pool, whirlpool, exercise room and wireless. ... more   less 
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