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Crowne Plaza Anchorage-Midtown: Traveler Reviews

3.5 of 5
109 W. International Airport Road, Anchorage, AK 99518 (Midtown)
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Crowne Plaza Anchorage-Midtown
Ranked #21 of 69 hotels in Anchorage
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80 reviews from our community

    Trip type
Traveler rating
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    27
    17
    8
    4
Date Rating
Clayton, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Comfortable, Good Location, Helpful.”
4 of 5 stars Reviewed December 29, 2012

The hotel is less than 5 year old. Very convenient location on the corner of C and International Airport Road. Makes travel E-S-W-N very easy. Airport shuttle service.

The rooms are of average size with newer TV (full cable service) Refrigerator, microwave, and the normal appliances.

Laundry is done by the hotel staff, no DIY facilities. Drop off at desk.

Juno restaurant is extremely expensive (easily 25/person every meal) but very much worth eating at. Breakfast buffet is very overpriced and mediocre. Dinners are delicious but not affordable for routine meals.

Front staff are very courteous and helpful. Housekeeping and mechanical staff are a bit unreliable, but get the job done.

I'd recommend this hotel to folks if budget is not your primary concern but not looking for extravagant.

Room Tip: Choose 5th or 6th floor if avoiding children is a concern. You need a key to access the top floors...
See more room tips
  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Steel-N-Water for Anchorage
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review
January 2, 2013
Thank you taking the time to write a review! I am pleased that you enjoyed your stay.
I agree that the 5th or 6th floor is a great option, we offer complimentary continental breakfast in the Club Lounge as well as evening appitizers and beverages 24 hours a day. We also have a new Menu coming in 2013 with some nice lower cost options!


Thank you for your business and your comments as they assist us to better serve our guests needs.
Tammy Griffin
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indiana
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Really nice hotel and great staff!!”
5 of 5 stars Reviewed December 20, 2012

I had the opportunity to mix pleasure with business on my trip to Alaska. Chose Crowne Plaza so I could use priority club points+cash option. Was upgraded to club level and treated like royalty!
The room was huge, clean and had a good view of the mountains. Use of the club lounge was a wonderful addition to our stay - Complimentary beverages, food, business center and friendly staff . When I return to Anchorage I know where I will be staying!!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lafawnduh50 about Crowne Plaza Anchorage-Midtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review
December 21, 2012
Thank you for your review!
I'm so glad that you enjoyed our Club Lounge on the Concierge Floor. I agree it is a great option and exceptional value. The mountain views from the Crowne Plaza are amazing and it is really nice not have to go out on the roads in the cold weather to have a evening adult beverage. We look forward to having you back.
Hope you have a great holiday season.
Tammy Grififn Regional General Manager Crowne Plaza Anchorage AK
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Denver, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“A great place to stay”
4 of 5 stars Reviewed December 9, 2012

This hotel was a great place to stay. Staff was very friendly. Breakfast at restaurant was very good as well. The gym isn't much, but if you need a treadmill, it has one. Overall, the hotel was very clean.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask princeofcash about Crowne Plaza Anchorage-Midtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Double Charge”
1 of 5 stars Reviewed November 19, 2012

I was charged for both my rewards points and my credit card for two nights at this hotel. I contacted customer service and the hotel did not return their requests to contact me twice. They refused to refund my money initially, later refunding only one night and I had to deny the second charge to my credit card, which was then refunded by my credit card company. IHG customer service did nothing to correct the issue for either night when the hotel would not contact me. I guess being a Platinum member doesn't help

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ryan S about Crowne Plaza Anchorage-Midtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwewing, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review
November 20, 2012
Ryan S, I am so sorry for whatever caused this issue to happen. I was not aware of your problem until your posting on here and wish I'd had the opportunity to personally correct the issue for you. We all know that mistakes happen in the business world, but the lasting impression is how those mistakes are handled by the service provider. I'm deeply sorry that we failed you.
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16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
“Good Business Travel Location”
3 of 5 stars Reviewed October 24, 2012

Nothing wrong with this hotel and nothing exceptional. My room was clean and the staff was helpful. I found the distance from downtown a bit inconvenient but that is not something they can help with. Airport shuttle insisted on circling twice to ensure no one was left behind. A plus for their reviews, an inconvenience for me. Restaurant "Juno" good and reviewed separately.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwewing, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review
October 29, 2012
Thank you, FiddlerDoyle, for your review. I understand your comment about the midtown location. Being a hotel targeting business travellers looking for an airport location, we are a bit away from downtown. Thankfully nothing is very far away in Anchorage and a short taxi or public bus ride gets you where you want to go!
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Additional Information about Crowne Plaza Anchorage-Midtown

Also Known As:
Crowne Plaza Anchorage-Midtown Hotel Anchorage
Crowne Plaza Anchorage-Midtown Hotel
Address: 109 W. International Airport Road, Anchorage, AK 99518
Phone Number:
Region: United States > Alaska > Anchorage > Midtown
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#11 Family Hotels in Anchorage
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
When you seek the best of Anchorage, discover the experienced staff and stylish elegance of the Crowne Plaza Anchorage Mid-Town. Located in accessible midtown Anchorage, the Crowne Plaza hotel is just minutes from downtown, shopping, the Alaska Railroad Station, H2Oasis, Dena ina Convention Center, the Anchorage Museum at Rasmuson Center and the Alaska Zoo. Just 2 miles from the Ted Stevens Anchorage International Airport, the Crowne Plaza Anchorage Mid-Town makes your ride fast and comfortable in their complimentary shuttle. Savor a pleasant meal in the Juno restaurant or enjoy a cocktail before turning in for the night to your Sleep Advantage room.Business travelers will feel right at home at the Crowne Plaza Anchorage Mid-Town - generously sized work desks, free wireless and wired high-speed Internet access (HSIA). Located nearby are local companies such as British Petroleum (BP), Arctic Slope Regional Corporation, Alyeska Pipeline, CH2M Hill, Denali - The Alaska Gas Pipeline, Providence Hospital, Alaska Regional Hospital, Alaska Native Medical Center and the University of Alaska.Hotel guests will quickly realize Crowne Plaza is The Place to Meet. Whether holding a convention, banquet, board meeting, reception or informal event, your comfort and success are ensured. No matter if you are on your way to an adventure in remote Alaska, or here to experience Anchorage s big wild life you will find Crowne Plaza The Place to Meet. ... more   less 
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Crowne Plaza Anchorage-Midtown
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