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“Charge for everything. ” 3 of 5 stars
Review of Hilton Anchorage

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Hilton Anchorage
3.5 of 5 Hotel   |   500 West Third Avenue, Anchorage, AK 99501 (Downtown)   |  
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Ranked #23 of 69 Hotels in Anchorage
Salt Lake City, Utah
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
“Charge for everything. ”
3 of 5 stars Reviewed November 2, 2013

Typical of large downtown hotels. $19 breakfast. $12.95 internet. $4.00
Coffee. $24 parking. Nice place but the model the hotel industry is using is different these days.

Good service with good staff but not that good.

Bathroom small which no longer the norm in most hotels.

Stayed November 2013, traveled on business
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685 reviews from our community

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    176
    91
    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Anchorage, Alaska
Top Contributor
74 reviews 74 reviews
46 hotel reviews
Reviews in 32 cities Reviews in 32 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed November 1, 2013

Our state association recently had its annual conference here. We have used the Hilton in the past and it's been fine. However, with new faces: Katie, Taylor and Mike managing these events, the result has been fabulous. Everything was done ahead of time , people were right there when needed and changes easily made. The venue was clean and staff friendly. The food was excellent. Now we have the convenience of the Hilton location for our members and a top team for our events. We are back next year!

Stayed October 2013, traveled on business
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Dayton, United States
1 review
3 of 5 stars Reviewed October 30, 2013

Hotel is nice. Staff is great. Starbucks in the lobby. However, everything else is typical Hilton - they have this big lobby and thus they charge for everything to pay for it. Downtown parking is exhorbitant even if you don't choose the parking valet. Hotel rooms have recently been remodeled, but the bathroom is very small. No fridge in rooms so you can't bring back leftovers from dinner/lunch for later.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 29, 2013

In Anchorage on business, this is the first time I've stayed in a Hilton. Desk folks were friendly and helpful. Room was nice with a stunning view of the roof of the adjacent building. Espresso bar was good. Valet parking was excellent and fast. First time I've had to pay for wireless internet connectivity in my room. Room service was overpriced but the service was excellent. I do NOT recommend the brisket of beef. It was advertised as barbecue, but really it was just roast beef with sweet barbecue sauce slathered over it.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 28, 2013

Very easy to get a room as it is off season end of October. The staff is very friendly and eager to please, but the furnishings and hotel itself is very "tired". A renovation would make a huge difference. Parking is steep, as only valet parking at $24.00 per night is offered. Breakfast buffet is decent, but the only regional food is smoked salmon and a gravy with game in it. The service staff are very friendly. and happy to talk and suggest activities. Saturday night was very noisy with a party in the next room full of young adults, and we were staying on the executive floor.

Room Tip: Facing the mountains is a lot more scenic than towards downtown. Higher floors have less ground leve...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 22, 2013 via mobile

Attended multi-day meetings in the large ballroom. Valet parking staff were outstanding: fast, friendly, professional, caring. Front desk staff, gift shop staff, and espresso stand staff had the same high level of professionalism, standards, and caring. Meeting room temperature was comfortable, but chairs were not; even the executive chairs were uncomfortable and some were falling apart. Meeting room was somewhat tidied in the evenings, but some trash cans were missed and some trash left in the main floor. Like many places, certain services are pricey extras ($13 per day for wi-fi? Alyeska Resort offers it for free!)

  • Stayed October 2013
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
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Palmer, Alaska, United States
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 19, 2013

We have stayed here many times when we have found ourselves in Anchorage and needing a room. The rooms have always been clean and the staff always courteous. Unlike another reviewer we have never paid for 24.00 valet. Don't forget if your military they offer reduced rates and extra perks.

Room Tip: The higher up in the tower offers great mountain views. On a clear day Denali is easily visible if y...
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Anchorage

Address: 500 West Third Avenue, Anchorage, AK 99501
Phone Number:
Location: United States > Alaska > Anchorage > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Anchorage 3.5*
Number of rooms: 592
Official Description (provided by the hotel):
One of the most popular hotels in Anchorage. ... more   less 
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Also Known As:
Hilton Anchorage Hotel Anchorage
Hilton Hotel Anchorage
Anchorage Hilton Hotel

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