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“Great Room. Lots of space.” 5 of 5 stars
Review of Embassy Suites Anchorage

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Embassy Suites Anchorage
3.5 of 5 Hotel   |   600 E. Benson Blvd, Anchorage, AK 99503   |  
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Ranked #1 of 70 Hotels in Anchorage
Zionsville, Indiana, United States
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
“Great Room. Lots of space.”
5 of 5 stars Reviewed July 3, 2013 via mobile

This hotel was perfect for a family with kids. The breakfast was outstanding!!! We loved the pool and also used the laundry facilities. Everything was clean and working well. The hotel is adjacent to a mall with a grocery store. The free shuttle is awesome. I highly recommend this hotel.

Stayed June 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review, July 3, 2013
I am glad to hear you and your family found our hotel to be excellent. That is certainly our aspiration for every guest's visit. Please come stay with us another night the next time you travel to Anchorage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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699 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
San José, San Jose, Costa Rica
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 1, 2013

We got from our cruise to Anchorage and stayed at the Embassy Suites.
The suites are big and comfortable. The swimming pool is very good and the fitness facility is really nice.
The staff is wonderful and do everything for you to feel home.
Breakfast is well served and has a wide variety of options, including an omelette and pancake service cooked to order.
City center is very close (everything is pretty close in Anchorage).
This is the place to stay in Anchorage.

Room Tip: Ask for a room far away from the main street.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review, July 2, 2013
Thank you for staying with us this month and for taking the time to spread the word about us! I am pleased that the staff was "wonderful" and as always we look for ways to improve the experience for our guests. We hope to see you visit again soon.
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Fair Hill, Maryland
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 30, 2013

Chose the Embassy because my family needed a King bed and a double bed in the same room rather than two rooms and have hypoallergenic pillows (no feathers). We knew we were arriving late, at 1am on a Friday morning, so wanted the room to be ready & verified we would have transportation. We did get the transportation and got to the hotel just fine. When we got to our room however, we had feather pillows and the pull out bed was not made up. We called down to the front desk and were told "there's both feather and foam pillows, just use the foam pillows and there are sheets in the closet to make up the sofa bed." Really... We're HHonors gold members and always book Hilton hotels where possible. Just didn't expect that answer when we asked that everything be ready because of our late arrival - for us it was 5am in the morning and we were beat... Aside from that, the breakfast was nice, the indoor pool & hot tub was nice to have. We walked to the Walgreen's which was 1 block away but be careful - there are a lot of homeless in the area and they are quite aggressive at trying to get handouts. Two of them followed us and put their hands on us so be ready if you go out of the hotel.

Room Tip: In the summer the sun is quite bright, try for a room on the north side or just make sure your curta...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review, July 2, 2013
Thank you for joining us at the Embassy. Your loyalty as HHonors members is greatly appreciated. I am pleased your stay was enjoyable overall, but apologize for the details we overlooked. We hope to see you again should you return to Alaska.
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Cooper City, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2013

Embassy Suites Anchorage was a great place to stay. When we arrived at the airport, all I had to do was call from the Courtesy phones, and within 10 minutes someone was there to pick us up and bring us to the hotel. The front desk staff were unbelievably kind, helpful and friendly. They suggested the BEST pizza place around (Moose's Tooth)!!! Even though we were early for check-in, our room was ready and we were able to go straight to the room. That evening, the managers special was quite nice - cheese and crackers, misc nuts/chips, some veggies, and each guest received 2 free drinks (other locations have unlimited, but this one served 2 per person). They also asked for ID from each guest, whether they looked like they were 25 or 85 (an Alaskan law??). The breakfast /omelet station was very good, and the variety of other foods was plentiful. (I know the chef was really busy, and I did notice he prepared a couple of omelets for late guests (which was truly commendable), however, he wasn't as friendly as he could have been. BUT, nothing to complain about at all - just an observation). The hotel is about 10 minutes from downtown and they had courtesy vans available to and from the airport, the visitors center (which provided free shuttles to other locations), and other various locations. Most of the drivers were very friendly.
The atmosphere and the lobby of this Embassy Suites was warm and inviting. Loved the colors, the stonework and everything else about this place.
The one drawback was the price ... when we first began looking, the King room was just over $200 ... two days later, the price was $312 +++ !! (and if you want in-room internet, that was 9.95 more (in the lobby it was free)). That price was really steep, especially not being downtown (at least they had free shuttle service). BUT, it was still a great place to stay!

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review, July 2, 2013
Thank you for taking the time to respond to provide such a detailed review. I am pleased to receive your excellent review and recommendation. I am glad that you had the opportunity to enjoy our many services. We look forward to your return to the state of Alaska and to the Embassy.
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Johnson City, TN, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2013

If you are in Anchorage for an extended stay, you can't beat the Embassy Suites hotel for a comfortable, spacious room and overall very satisfying hotel experience. You get a two-room suite with fridge, microwave, sink and eating area, a spacious bedroom with either king or twin queen beds, and a large screen TV in each room. And the hotel staff is very friendly and accommodating.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review, July 2, 2013
I appreciate your TripAdvisor review. I am pleased that you enjoyed your stay and we look forward to seeing you again on a future business trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wells
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 27, 2013

Fairly new. Well maintained. Great lobby. Very good value vs. other hotels in the area. Good location, but a great shuttle service to the airport and downtown. Very close to Moose's Tooth restaurant and brewery - one of the top rated spots outside of downtown Anchorage. You get the typical very good make-to-order Embassy Suites breakfast, early evening cocktail hour. Rooms are well-maintained. More TV stations than expected, most are in HD. Workout room is very good.

Room Tip: Ask for an upper floor - the stairways are very walkable.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review, July 1, 2013
Thank you for taking the time to respond through TripAdvisor. I am pleased to receive your professional review and recommendation. I am pleased that you had the opportunity to enjoy many of our services. We look forward to your return to the Embassy.
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Anchorage, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 26, 2013

I was charged 300 bucks for a room. Once in the room I discovered I had to pay an additional 10 bucks to get internet! I asked for a wakeup call and never got it. So had to miss breakfast due to meetings start time. I get better service at Super 8!

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review, July 1, 2013
I am very sorry we missed your wake-up call. We realize how important timely wake-up can be and do offer in-room alarm clocks as a second option. We provide internet complimentary in the business center as an alternative to any fees. Thank you for staying at the Embassy and apologize that you were not fully satisfied.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Anchorage

Address: 600 E. Benson Blvd, Anchorage, AK 99503
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Anchorage
#2 Business Hotel in Anchorage
#2 Family Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Anchorage 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
The Embassy Suites Hotel Anchorage is an all-suite full-service hotel that offers all the comforts of home and far more. The large well-appointed suites offer both exceptional design and comfort as well as extensive amenities. Every hotel guest is offered a full cooked-to-order breakfast and buffet along with an evening reception complimentary. We look forward to showing you why we have become the preferred hotel by business and leisure travelers alike among all hotels in Anchorage. ... more   less 
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Also Known As:
Embassy Suites Anchorage Hotel Anchorage
Anchorage Embassy Suites

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