Stayed two nights in February 2013. I kept discovering things lacking attention. For instance, two treadmills and all exercise bikes were out of order. The Internet at the business center on all computers was shockingly slow (like wait 20 minutes to simply print a ticket slow). The batteries in the remote control for tv were dead. The hallways were dirty and in need of vacuuming. Found price tags and earrings backs in the room. Service at breakfast was lacking attention (the cook was great, however). The trim in our bedroom was broken and could cut feet. My guess is either the general manager is gone or its off season and no one really cares. Bottom line: sorry, but not a number 1 hotel. Would rather stay at he Diamond Center or even the Courtyard. My hope is that all of this will be fixed before the tourists flock.