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Embassy Suites Anchorage: Traveler Reviews

3.5 of 5
600 E. Benson Blvd, Anchorage, AK 99503
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Embassy Suites Anchorage
Ranked #1 of 69 hotels in Anchorage
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286 reviews from our community

Traveler rating
    199
    62
    16
    5
    4
See reviews for
Families
100
 
Couples
75
 
Solo
21
 
Business
54
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Fantastic place to stay”
5 of 5 stars Reviewed January 4, 2013 via mobile

The rooms are great. They are clean. The breakfast are the best I have had at an Embassy Suites. The airport shuttle was nice and a great to have a free shuttle. The staff are very nice. Well worth the money.

Stayed January 2013, traveled on business
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Ask Howard H about Embassy Suites Anchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review
January 7, 2013
It means a great deal that you recommend our hotel so highly. I am lucky to have a staff of great people who care about our guests. Thank you for staying with us. We hope to see you return again soon.
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Kilauea, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Anchorage Hotel”
4 of 5 stars Reviewed December 26, 2012

We stayed there twice for one night on our way home from fishing trips. Shuttle service is great with pick up at the airport & return. THis hotel is not close to the airport and the shuttle stops at other properties. Staff at the front desk are very professional. We were dalayed 45 minutes when checking in but they more than made up for it with a room upgrade. The lobby is awesome. The rooms are very large and each bedroom has its own bath & TV. The breakfast is good but get the freshly made omlette from the omlette station cooked by the chef as you wait instead of the stuff thats sitting around. One thing that could be improved is the amount of freezer space for the guest. They have a small chest freezer that could be filled by several guests, It probally holds around 8 fish boxes. In fact we had to take our fish back to the airport to get it frozen. I would stay there again.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HawaiianCowboy about Embassy Suites Anchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review
December 28, 2012
Thank you for the great comments on our hotel. Our team is happy that you find our suites comfortable and our breakfast service terrific. I am sorry that our freezer space can be full when we have numerous fisherman carrying fish pass through. We hope to see you on your next visit to Alaska.
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1 review
“Good rooms, terrible front desk staff”
4 of 5 stars Reviewed December 26, 2012 via mobile

The hotel and amenities were great. However, Christmas night we took the kids to the pool and the front desk employee, Doug, was terribly rude and unprofessional. He wouldn't allow our children in the swimming area even though it was 15 minutes until the cut off time. We tried going anyway but he confronted us again. Honestly, it's Christmas night and the main reason we chose this hotel was because of the swimming pool. Rude service

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Hstu44 about Embassy Suites Anchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review
December 27, 2012
Providing guests with the finest accommodations and personal service is our goal every day and I regret that you were not 100% satisfied. I am pleased that most aspects of your stay were highly enjoyable but very sorry that an experience with a staff member was anything less than wonderful. Our Front Desk team is normally given rave reviews by our guests so am suprised to see your comments. Please accept my apology. We hope to see you return in the future.
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Carlsbad, California
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Best Breakfast Ever!”
5 of 5 stars Reviewed December 20, 2012

My family of five stayed here on a quick stopover to catch a cruise ship. We were upgraded to a two bedroom suite! Very nice, clean and comfortable. We have stayed at many Embassy Suites and this one by far had the best breakfast EVER!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TripGal27 about Embassy Suites Anchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review
December 21, 2012
Thank you for taking the time to respond through TripAdvisor about your summer stay. I am pleased to receive your sterling recommendation of our breakfast. I hope you had the opportunity to enjoy one of our morning chef's excellent omeletes. We look forward to your return to Alaska and the Embassy.
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Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Great Hotel”
5 of 5 stars Reviewed December 11, 2012

My husband and I stayed at the Embassy Suites in Anchorage for 5 nights. We like Embassy Suites for the kitchenette. The room was very clean and had lots of space. The curtains don't let any light in at all which was really nice. The staff was friendly and very helpful. The free breakfast in the morning is wonderful and happy hour in the evening is great! Nice way to start and end the day. The elevators are really fast too! Plenty of parking and hotel is close to stores, restaurants, etc.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Lucky2826 for Anchorage
Ask Lucky2826 about Embassy Suites Anchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review
December 13, 2012
We are delighted to receive your very positive review and had the opportunity to enjoy our services. We have a great staff and I know they hope to meet all our guests expectations. We look forward to your return to the Embassy.
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Additional Information about Embassy Suites Anchorage

Also Known As:
Embassy Suites Anchorage Hotel
Embassy Suites Anchorage Hotel Anchorage
Anchorage Embassy Suites
Address: 600 E. Benson Blvd, Anchorage, AK 99503
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Anchorage
#3 Business Hotels in Anchorage
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites Hotel Anchorage is an all-suite full-service hotel that offers all the comforts of home and far more. The large well-appointed suites offer both exceptional design and comfort as well as extensive amenities. Every hotel guest is offered a full cooked-to-order breakfast and buffet along with an evening reception complimentary. We look forward to showing you why we have become the preferred hotel by business and leisure travelers alike among all hotels in Anchorage. ... more   less 
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