Really enjoyed our stay at the Arctic Club. Hotel staff was very knowledgable and we learned a lot about the history of the place. Room was quiet, clean, and stately. Restaurant was on the pricey side, but we ordered cheeseburgers and were very satisfied. I left my coat in the hotel lobby and only discovered it was missing while I was on the train back home. I called the hotel and they immediately packaged it up and shipped it to my address. Took less than a week to get it back. Great and efficient service!