The ambiance and staff at the Artic Club made the experience more 5 star than some of the other hotels I've stayed at with the same or higher rating. The staff was warm, courteous, and differential. They go out of their way to give you the feel like you are in some sort of private club.
I love the classy glamourous feel, like maybe the Dick Tracy or Humphrey Bogart would walk around the corner to sit in the lounge by the fireplace. It was romantic in a classical Casablanca sort of way.
The room was not overdone and definitely not the pre-packaged hotel decor that you find in most chain hotels. The decor has a masculine leaning, but the clean lines and ample space were still warm and relaxing. I bed was huge and I had to climb up into it. The whirlpool was fabulous, especially for all the travel and cold weather aches. And I absolutely fell in love with the bathroom - it gave me all sorts of ideas for my own.
My SO and I showed up at the restaurant downstairs, Juno, 10 minutes before they closed for the night and they didn't hesitate to serve us. Afte such a long travel day, I was just glad to eat, but it turned out to be one of the most delicious meals I have had in a long while. I have never experienced such perfectly cooked scallops.
Both the restaurant staff and the hotel staff went out of their way to help us find a lost pair of glasses the next day.
The hotel is downtown and is close to everything. There are a lot of shops nearby to explore. There isa little authentic Russian place below on the same block that served us a wonderful hearty breakfast.
Bonus, the valet service was billed directly to the room, which cut down on the departure hassles.
We definately have this one on our list to revisit, hopefully for longer than just a one day stay.