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“Classic and comfortable. Wonderful restaurant (Juno). Beautiful origional architecture and decorated to match in an 1900” 5 of 5 stars
Review of The Arctic Club Seattle - a DoubleTree by Hilton Hotel

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The Arctic Club Seattle - a DoubleTree by Hilton Hotel
4.0 of 5 Hotel   |   700 3rd Ave (corner of Third and Cherry - hotel entrance on Cherry Street), Seattle, WA 98104 (Downtown)   |  
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Double HHonors Points
Ranked #14 of 95 hotels in Seattle
Everett
1 review
“Classic and comfortable. Wonderful restaurant (Juno). Beautiful origional architecture and decorated to match in an 1900”
5 of 5 stars Reviewed November 29, 2012

Staff is friendly and professional. Check in and out was efficient. Rooms are great. Love the lounge. They specialize in Absinth if you're in to that. The bartender wears a white tux which goes with the classic 1930's (?) decor. Think rich man's private club.

Room Tip: Street noise in our SW corner room. I don't remember that whenwe had an eastside room but then t...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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811 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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English first
Boston, Massachusetts
Top Contributor
62 reviews 62 reviews
61 hotel reviews
Reviews in 48 cities Reviews in 48 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 27, 2012

We had come to this hotel as I was a bridesmaid in a wedding held at the hotel. I will admit, I don't usually think of DoubleTree Hotels as having much character, but the Arctic Club exudes Seattle history. The rooms are decorated with historic relics. My husband and I love hotels which tell a story, and the Arctic Club really does. We were welcomed at the front desk with chocolate chip cookies (I guess it's a DoubleTree thing), and although we weren't able to get into our room immediately, it didn't take that long to get in and we were able to store our luggage. The room used for my friend's wedding has this gorgeous dome, and her pictures were fantastic (for anyone considering a wedding there). Our hotel room was on the same floor as the event room, which usually would bother me, but since I was a bridesmaid in the wedding, it was intentionally done, so that people could get ready for the wedding in my room. I also visited a suite, where my friend (the bride) was getting ready, and it was very nice, with a lovely bathroom and also with a terrace. I read someone's comments about the neighborhood. I would agree that the area can seem a bit deserted at night, and on the weekends, since it is mostly a business neighborhood, but it is within walking distance to the market, and honestly, we felt safe while we were there. We never had a problem at all, and were out pretty late celebrating after the wedding was over. We've stayed at several hotels in Seattle, and this was my favorite by far.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Portland, Oregon
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 43 cities Reviews in 43 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed November 25, 2012

Great place. Has real character, not just another cookie-cutter place to sleep. I was upgraded to the balcony level, which made it even nicer. Aside from the high parking cost, my room rate was very reasonable (less than a lot of Hilton Garden Inns I've stayed in), and I hope to be able to return there soon.

Room Tip: Anything on the 10th floor would be especially nice.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rockford, Illinois
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 22, 2012

The four days that I stayed at this hotel were an absolute nightmare. Hilton had listed this hotel on their website as the "Financial" District. It was Pioneer Square. When I came up from the Sound Transit, there were suspicious looking people all over the streets. I hurried and walked the block to the hotel. When arriving, the desk clerk was extremely rude. I had made my reservation with the "State Government" rate. She informed me that unless I had a Federal ID, the rate would not be honored. I informed her that I made the reservation under a "State Government rate" and had utilized the same rate at another Hilton property the three previous nights. I informed her that due to the area this hotel was in, I could assure her I would not be booking at this hotel ever again. She continued to be rude throughout my check-in. I was placed in a room on the same level, overlooking the street. The next four days/nights I had to endure the bus passing every few minutes all hours of the day/night. Historic is another word for scary. I felt like I was in a Scooby Doo comic with the eyes on the wall watching me! I was also informed there would be a refrigerator in my room (needed to refrigerate medications), which I failed to find until the day of checkout because if was hidden inside a bureau of drawers. Being vegetarian and not wanting to travel in the area at night, I was disappointed to find that room service offered any vegetarian options on their menu. I can say that the room attendant provided excellent service. I have rarely tipped the staff for the duties done, but did leave a tip for the excellent job that these staff members did with the rooms. They were constantly replenishing my bathroom amenities and keeping my room in amazing shape.
I would not book at this hotel again. Being a solo traveler, it was not safe. When I told my associates were I was staying, they apologized and told me not to go out after dark. I could see why when I arrived at the hotel. I felt as though every night I was trapped at the hotel and could not enjoy the wonderful sights that Seattle has to offer. I've been staying at Hilton properties for nearly 10 years and I'm disappointed by the treatment of the check in clerk. I won't be returning to this property due to location and appearance, but her attitude could have turned me off from the Hilton family. I travel to Seattle on a bi-monthly basis and it's revenue that Hilton could have missed out on due to poor customer service.

Room Tip: If you're brave enough to stay here, ask for a room that is not located on the street. Street si...
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  • Stayed September 2012, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgouge, General Manager at The Arctic Club Seattle - a DoubleTree by Hilton Hotel, responded to this review, November 26, 2012
Thank you for commenting on your recent stay with us. I will be sure to follow up with our front desk team and how to better handle situations like yours in the future. It is true we do require appropriate Government identification to qualify for a government rate, with our close proximity to several government related offices and our limited availability of these rates, it is something we have to do. In addition we are in the midst of a window installation project that is already beginning to show great improvement in shielding street noise in our lower level rooms.

Jeff Gouge
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed November 21, 2012

This hotel has a distinguished history. The location is very convenient, near light-rail, the financial district and Pioneer Square. The hotel has a welcoming lobby with a roaring fireplace. Below is a great restaurant with fabulous food. My room was not large, but it had all I needed.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
135 reviews 135 reviews
29 hotel reviews
Reviews in 48 cities Reviews in 48 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 19, 2012 via mobile

This hotel has the feel of a time gone past. The service is fantastic and some of the best hotel service we have had. The room is comfortable and quiet, expect for the street noise. One elevator was out of service the entire three days we were there and that was inconvenient. Also if you enter on the side street where the valet is supposed to be there is a flight of stairs that is hard with luggage. We could not enter on the Third Street side since we arrived late. The lobby is on the second floor. The room had an umbrella for our use which was great too because it rained nonstop. Definitely worth a return visit.

Stayed November 2012, traveled as a couple
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Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2012

From the Airport: Takes about 30 minutes, which equates to a $40 taxi ride.

Location: I personally think it's located in a great location, but that's coming from someone who doesn't mind taking public transportation around or walking 1+ miles. It's located on the corner of 3rd and Cherry. I believe the Cherry st entrance leads you to the front/valet area, whereas the 3rd st entrance leads you to a back entrance. Walking to pike's place market took about 15 minutes of leisure walking. All of the buses stop nearby with a 5 minute walk to get to the hotel front door.

Booking: I booked once on $$ and once on points (50K/night). I think it's a little expensive in both dollar and point amounts, but in retrospect, I don't regret it.

Staff: They are extremely professional. On my first trip, I had a great, natural small conversation with the person checking me in. It definitely didn't feel forced from them. The second time I checked in, I was getting in around 11:30pm, so the guy checked me in as quickly as possible. The systems weren't working properly, but he mentioned that he had all of my info on file as a Hilton member and that I could just go ahead to my room, rather than wait for the system to boot up.

Experience: I was celebrating my boyfriend's birthday on my second trip. On my reservation, I noted this and requested an upgrade if available (upgrades for Hilton members are free when available). To my surprise, they not only upgraded me to a great room (top floor, end room, balcony, jet tub), they also greeted us with a bottle of wine! [Don't forget to get your cookie on arrival!].

Car Service from Hotel: I was a little confused here... when I called in, they said it would cost $50 to get picked up. As a result, I opted to taxi. But when I asked to get a taxi to go back to the hotel, they said they could provide the car service for $40. I guess it costs less getting dropped off than getting picked up.

Rooms: The hotel overall is not your modern hotel. There's definitely a "vintage" vibe to it. To some, they may think it's outdated. To me, I think it's cute. Furniture is standard with a fluffy bed and sofa. The room they upgraded me to had a jet/spa like tub. The room and bathroom areas clean as can be, given it's a little old in architecture.

Entertainment: The tv is hard to navigate through the channels you want to watch. But despite that, there's a lot of channels to choose from. Internet is available (and for elite members, it is free. Just charge it to the room and it should be cleared on your bill.)

Others: There's a bar available as well as a restaurant named Juno. As an elite member, they offered me a voucher for $8 to use at Juno. I took advantage of this during my first stay and got a bagel with salmon, cream cheese and capers, with a side of grapes. It was delicious! They also have umbrellas in the room for you to use during your stay.

Room Tip: Take a taxi to the hotel ($40), then opt for a car service going back out ($40). For elite members...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Arctic Club Seattle - a DoubleTree by Hilton Hotel

Address: 700 3rd Ave (corner of Third and Cherry - hotel entrance on Cherry Street), Seattle, WA 98104
Phone Number:
Location: United States > Washington > Seattle > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Seattle
#12 Business Hotel in Seattle
#12 Romantic Hotel in Seattle
#22 Family Hotel in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Arctic Club Seattle - a DoubleTree by Hilton Hotel 4*
Official Description (provided by the hotel):
The Arctic Club Seattle - a DoubleTree by Hilton Hotel in the heart of the downtown Seattle financial district is a landmark Seattle hotel, rich in history and beautifully restored to provide the best in contemporary Doubletree hospitality. We have received the AAA 4-Diamond Award three consecutive years. Our modern luxury hotel is conveniently located just off of I-5, only three blocks from Pioneer Square, close to Seattle's International District, CenturyLink Field (home to the Seahawks and Sounders) and Safeco Field. Seattle-Tacoma International Airport (SEA) is only 30 minutes south by car. Enjoy free daytime bus transportation to dozens of downtown Seattle attractions, like vibrant Pike Place Market and the Puget Sound waterfront.From the distinctive third-floor walrus heads overlooking the street, to the fine Alaskan marble foyer, to the magnificent Northern Lights Dome Room with its enchanting Rococo gilt and leaded stained glass ceiling, The Arctic Club Hotel in Seattle offers a unique hotel experience harkening back to the post-Klondike gold rush days of the early 1900s. Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, as well as a central Seattle location and amenities to please leisure guests. Stylish guest rooms, suites, and executive accommodations boast a long list of guest amenities, flat panel HDTVs, our luxurious Sweet Dreams beds, and wireless high-speed internet access. Some rooms feature jetted tubs and outdoor terraces. Other hotel amenities include: •Remote printing capabilities •Wireless HSIA in public areas throughout the hotel •A Precor®-equipped Fitness Center •In-room dining ... more   less 
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Also Known As:
Doubletree Arctic Hotel Seattle

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