We visited Seattle on a working vacation trip. We initially had difficulty finding a room as it is the height of the cruise season. We were happy to find something available at The Inn at El Gaucho and based on what we saw on their website, we were looking forward to our stay there. We were, however, very disappointed as other than the fact that the rooms were nicely furnished, everything else about our stay did not live up to the "hype" given on the website. We stayed at El Gaucho for three nights and so probably were able to get a good feel for the service there. The website advertises that there will be a staff person to help carry luggage up to their second floor lobby. The problem with that is that there is no way to let them know that you have arrived so that they can send someone down to help. Most people don't want to leave their luggage unattended downstairs to inform the desk of their arrival as the first floor entry is not secure. The continental breakfast was sparse. One morning they were especially low. Even though we were one of the first to come to breakfast, upon finding that they were out of some items, we asked at the front desk if they could replenish. We were told that they were all out of a particular item. No offer was made to get some more or offer to get something else. No one kept watch on the breakfast area to keep things refilled on a regular basis even though it is right next to the front desk. The only thing done to our room by housekeeping was to make our bed (even though we pretty much made it first). The shower rug, which we hung over the door to dry, was taken down, rolled up and placed on the floor while still wet. Bathroom supplies were not replenished regularly to the point that we had to get some ourselves off of the maid's cart. No one ever checked with us to see how we were enjoying our stay nor have we heard back from them since as we have from other hotels that we stayed at on this particular trip.
- Official Description (provided by the hotel):
- Seattle's Luxury Urban Inn.Step back in time, to an era of uncompromising service and total indulgence. With its "retro-swank" fifties décor, the Inn at El Gaucho will give you the kind of responsive attention and personal pampering that only a 17-suite, exclusive Inn can provide.Located in Seattle's ultra-hip Belltown district, the Inn is minutes away from landmarks such as the Pike Place Market and the Space Needle. Whether you're a visitor to the city or a local spending a night on the town, the Inn at El Gaucho will serve up a memorable stay you'll cherish forever. ... more less
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- Also Known As:
- Inn At El Gaucho Hotel Seattle
- Hotel At El Gaucho
- At El Gaucho Seattle