“Truly Terrible. Don't waste your money”
We had to spend the day for a performance in Seattle recently, and as we walked by, my daughter asked if we could go to Johnny Rockets. I think she just wanted a shake, and after the horrible meal we received, that's all we should have purchased.
This restaurant is located inside an indoor mall, with an inside and outside seating area. We were told to sit where we wanted, and we sat outside, and although it wasn't very busy, we were totally ignored for almost ten minutes. We should have gotten a clue and left then, but the pleas for a shake from a little girl were too hard to ignore, so we went and sat down inside.
Our server actually asked us, "We you just sitting outside?" I thought if he knew this, why didn't he come over and give us some help, instead of ignoring us? I ordered a bacon cheeseburger, my daughter got the kid's miniburgers with a kid's shake, and my husband got a Smoke House single. He also wanted a shake, but after reading the calorie count for one on the menu (over 1,000 calories!!), he passed.
We got our iced tea, shake and Coke fairly quickly, but it was a long wait for the food. When it arrived, as noted by other reviews, the fries were cold and had obviously been sitting around a long, long time. They were totally inedible. My burger was falling apart, my daughter couldn't eat hers because they were so nasty, and my husband said his was one of the worst he'd ever had. There is no pride in food preparation in this restaurant. Though it wasn't busy at all, everything was slapped together and just thrown on a plate.
One of the worst meals I've ever had (or not had, as I didn't eat it) in the city. Outright nasty. Service was awful. We finished our drinks and never saw our server again until he showed up to clear the table and leave the checks. We requested a refill. The ice tea he brought me was very cloudy. No idea what was in it, but I didn't drink it.
Avoid this wreck of a restaurant. You'd be better off walking up the street to Mcdonalds. The food would be a lot fresher, less expensive and at least it's consistent. This place is horrible.
Johnny Rockets should send someone from their corporate office to eat here. They'd probably shut the place down in an minute, it's just that bad.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.