The hotel is gorgeous and the service within the hotel is superb.
I would not recommend spending your money for a wedding though in the Fairmont Seattle. First of all, the department that handles weddings can use a course or 2 on customer service. The girl handling our event was not accomodating and not pleasant to deal with and when we elevated it to her superior it became worse bec he did nothing to appease our concerns by just defending the girl we complained about in the 1st place. It gave us a feeling of them being cocky and it was a favor to us we were having our event in their hotel. It is disheartening bec you are dealing w a hotel and hospitality & customer satisfaction should be their number 1 concern. If our deposit wasnt already forfeited we wouldve seriously considered moving locations for our special day. After our event, we complained again that the airconditioning was not working properly (at the wedding reception) and other kinks that went wrong within the event. The head of the department DID NOTHING again to contribute to our experience with a more pleasant ending. It was like talking to a wall. Anyway dont make the mistake of spending a ton of money in the Fairmont for less than mediocre treatment. Once they have u sign that contract say bye-bye to good cust service. You are better off doing it in another hotel that will go out of THEIR way to treat you and your day with the importance you deserve...









