We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Grand old Seattle landmark” 3 of 5 stars
Review of The Fairmont Olympic Seattle

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Fairmont Olympic Seattle to your Saves list
The Fairmont Olympic Seattle
5.0 of 5 Hotel   |   411 University St., Seattle, WA 98101   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save 20% on Room & Dining
Ranked #16 of 97 Hotels in Seattle
Certificate of Excellence 2014
GreenLeadersBronze level
Bainbridge Island, Washington
Top Contributor
335 reviews 335 reviews
39 hotel reviews
Reviews in 93 cities Reviews in 93 cities
496 helpful votes 496 helpful votes
“Grand old Seattle landmark”
3 of 5 stars Reviewed August 18, 2013

Having stayed at and visited this classic hotel off and on for over 40 years I was hoping for a first class experience in exchange for the first class prices charged.
At about 50% higher rates than other downtown hotels this aging hotel has a good location and one thing to sell and that is superior service.
Our room was fine, just an average sized basic hotel room, even though we paid premium prices for an upgrade to a high floor room.There is a view of the city streets, but not any majestic views of water or mountain panoramas.
The bathroom was old-fashioned and had some major defects. The slippery tile flooring was unsafe when wet. There is no exhaust fan in the bathroom. The shower was especially slippery, with absolutely nothing to hold on to for safe entry or exit. The shower head was low volume and low pressure. The toilet is extremely low and not suitable for grownups, again with nothing to hold on to. With an aging population the hotel management should consider safety features. The bathtup like the toilet was extremely low and would be inadequate for a fully grown adult, maybe OK for little kids. Nevertheless I didn't use it because there was nothing near the bath to hold on to when entering or exiting.
Room's airconditioning was functioning fine until we closed the curtains. No airflow after that because the air vents are in the window ledge and are fully blocked when curtains are closed. We were able to open windows in the daytime but that was a problem because of street noises outside. Had to close the curtains because of noise and bright street lights outside.
When we first arrived somebody had left a tray of half-eaten food outside the door. We called to bring this to the attention of the front desk. Over an hour later somebody came to the door knocking and let themselves in to "pick up a tray". How rude and unprofessional. How tacky to leave room service trays in the hallway after old guests have checked out.
We will write a separate review on the excellent dinner we had in the Georgian Room.

Before dinner we went to "Happy Hour" in the cocktail lounge outside the Georgian Room. It was not a very happy experience since it took over 15 minutes to get a waiter to take our order, then another wait while we tried to get our check. The drinks were fine and reasonably priced during Happy Hour.
Despite a hot stuffy room we had a good night's sleep. Then in the morning went down for the American Breakfast that was in the package deal we bought. Service was slow and unprofessional, the waiter insisted I return to my room to get a coupon for the prepaid breakfast. Then the breakfast was nothing special, normal eggs, potatoes, sausage equivilant to a $1.99 breakfast at Denny's. We paid $24 each for ours, plus tax and tips.
It is obvious that a different set of cooks work breakfast, than the elegant dinner the night before. Seattle has a large number of great charcuterie sources, locally made sausages and cured meats. So instead we were served some gross looking, bloated and chemical tasting sausages that tasted nothing like a normal breakfast sausage.

The final farewell was to retrieve our valet parked car. We also paid in advance as part of a package deal. We gave them the required 15 minutes notice, and ended up waiting over 30 minutes for our car, while the staff kept reassuring that our car was "next" and would be up any minute.
A fair warning. Valet parking moves your car across the street to a large parking garage, but charges $45 plus tax for overnight parking. This is around twice what any downtown parking lot charges. Some hotels have free parking, some charge as much as $25 for guests, but Fairmont Olympic charges a grand $45.
To add insult to injury, all other departing guests were given bottles of cold water for their journey, but they forgot to give ours.
We are glad this historic landmark has been preserved and that present owners are trying to keep it elegant. But while Seattle is a casual city, we were annoyed with the number of guests who showed up and were allowed into the formal dining room dressed in raggedy jeans, t-shirts and inappropriate gaudy shorts.
A plus was that we were able to check in on the Internet and when we arrived, the doorman had our room key ready, thus avoiding the hassle of front desk waits.

Almost forgot that there were bottles of water on top of the mini-bar, priced at $8.00 per bottle for something you might pay a buck for in a grocery store, or $3.00 at an airport. In all the World, I have never seen a bottle of water priced at $8.00. Of course they imported the wate from Fiji, here in the land of many natural springs and excellent local bottled water. Sheraton Hotels have a complimentary bottle for each guest before charging for added bottles.

Room Tip: Don't bother paying the upcharge to get a high floor room like we did, rooms at the top are not...
See more room tips
Green Features: Claiming to be environmentally friendly and then selling your guests bottled water from Fiji at $8 a pop. For Fairmont to skip many good local Northwest bottled water sources and import from Fiji, is so anti-enviornment that it is difficult to believe that they even care.
  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,791 reviews from our community

Traveler rating
    1,126
    470
    126
    45
    24
See reviews for
344
671
89
419
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 17, 2013

I travel a lot and usually I am not impressed with properties but this hotel really exceeded! From checking the staff was outstanding to the restaurant service was excellent ..... the breakfast was delicious! The best French toasts that I have tried ever! The dinner at their restaurant and the concierge!
Everyone really nice with an outstanding service attitude!
The location is perfect, you can walk to the most imp attractions, shopping, etc

Congratulations!

Room Tip: We had connecting rooms for the family and they were excellent!
See more room tips
Green Features: The hotel is very well managed and they have best practices for environment.
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontOlympic, Guest Relations Manager at The Fairmont Olympic Seattle, responded to this review, August 29, 2013
Thank you for your comments about your recent stay. We always love to hear that the service from our staff was one of the high points for you--- as well as the outstanding food at our restaurants. We hope to welcome you back again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tecumseh, Oklahoma
Top Contributor
59 reviews 59 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 17, 2013

This is an older hotel near pike street market. I thought it had a lot of charm and elegance. The rooms were clean and spacious. The gym was good. They have an inside swimming pool, hot tub, and dry sauna.

Every day I had a run and each time I returned the doorman offered me a bottle of water. The staff is extremely nice and helpful. Each request we made was met promptly and with a smile.

This is not the fanciest hotel you will ever stay in but for the location and price it is hard to beat. We would definitely stay here again.

Room Tip: We had rooms on the second and ninth floor. They were both good. There was some traffic noise but it...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 15, 2013

Service and amenity and location cannot make up for facility. I expected a lot from the Fairmont brand. Mainly due to a favorable corporate rate, I decided to give the property a try. Granted, the staff was very professional and the in-room amenties are upscale. But, unless you are a deep sleeper or you had the foresifght to bring earplugs, the downtown noise is almost constant; the rooms have no sound insulation against the outside at all. Someone should be shot for fitting the black-out drapes in front of the air conditioning unit. So, you either sleep with completely muffled air conditioning or with light coming in through the thin blinds. The windows do open, but there are no screens. Their self-parking garage is not attached to the property and is ridiculously expensive...like most other hotels in the area. I have stayed at the Hilton and the Sheraton nearby and find them preferable. My major criteria for a good hotel is a good night's sleep; this property did not deliver.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Top Contributor
77 reviews 77 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 12, 2013

We were upgraded to a suite with a separate bedroom---always good for quiet sleeping. The location is fairly close to all the sites, but a car and driver are available to take guests to the other attractions. Morning room service was on time and accurate. Hotel bar is friendly. Concierge service was a plus with good recommendations for restaurants and local attractions.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontOlympic, Guest Relations Manager at The Fairmont Olympic Seattle, responded to this review, August 14, 2013
We appreciate hearing about your recent stay! We are glad to hear you utilized the house BMW for easy trips within the downtown core. We look forward to welcoming you back to Seattle again soon...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
221 reviews 221 reviews
28 hotel reviews
Reviews in 51 cities Reviews in 51 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed August 12, 2013

This is a return visit to the Olympic as we took in a couple baseball games. The location was perfect for a three block walk to major shopping stores (Macy's, Nordstroms) downtown, or a bit further to walk to Pike St. Market.
Typical first class Fairmont efficiency, especially if you are Presidents Club.
We had a large suite with a comfortable king bed and large living room. We were greated with a very nice (and large) cheese platter upon arrival - a nice touch.
The lobby bar is very efficient and great comfortable place for people watching. The staff are prompt and friendly.
A good feature for us was that the bus stop to go to Safeco for the ball game was only a one block walk.
Check in was pre-done through Presidents Club and you get an email before arriving asking what time you expect to arrive so that your room will be ready. Check out was equally efficient as I did it on my ipad.
We will, of course, stay at the Olympic again next time we visit Seatte.
(PS = great eateries within one block of the hotel...The Grille, Purple wine bar, Brooklyn Seafood House)

Room Tip: Join Presidents Club for offerings of better rooms and upgrades. Nice that the a/c is quiet.
See more room tips
Green Features: The Fairmont is eco-friendly with reusing bedding and towels, etc.
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontOlympic, Guest Relations Manager at The Fairmont Olympic Seattle, responded to this review, August 14, 2013
Thank you for your kind words about your recent stay. There really is no better location downtown for access to all that Seattle has to offer! We are glad you chose to stay with us and took full advantage of FPC membership. We look forward to welcoming you back very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale, California
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 12, 2013 via mobile

Stayed 4 nights for a family wedding in Kirkland.

Quite impressed with the size and location, perfect in my eyes. Many Seattle attractions just 3-8 blocks away.

Officially greeted by the valet and had our bags sent straight to our rooms. Front desk was quick efficient and very friendly, it was 12:30am.

Got to our room, which was classic, only the loose wavy carpeting was out of place.

Kids were hungry and room service was quick and delicious.

I could go on but over all a well run property!! Not for the faint of heart as its a classic older hotel that you need to stop look around and take in the beauty of its past years. If hip and contemporary is what your looking for, this is not, just old fashion hospitality.

Thank you Olympic, will see you soon.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Fairmont Olympic Seattle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fairmont Olympic Seattle

Address: 411 University St., Seattle, WA 98101
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Seattle
#6 Spa Hotel in Seattle
#7 Best Value Hotel in Seattle
#9 Luxury Hotel in Seattle
#12 Green Hotel in Seattle
#15 Romantic Hotel in Seattle
#17 Family Hotel in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Fairmont Olympic Seattle 5*
Number of rooms: 450
Official Description (provided by the hotel):
Footsteps from Seattle’s most exciting attractions, The Fairmont Olympic Hotel combines traditional warmth with 21st century convenience and personalized service. Located in the heart of downtown Seattle, the beautifully historic 450-room hotel blends classic ambiance and Italian renaissance architecture with state-of-the-art amenities, including high-speed wireless Internet access in all guest rooms and public spaces, 24-hour room service, 24-hour concierge, a fully equipped fitness center with indoor swimming pool, and complimentary house car service throughout downtown. Listed on the National Register of Historic Places, The Fairmont Olympic received its 25th consecutive AAA Five Diamond Award in 2009 and is listed on Condé Nast Traveler’s 2004-2008 Gold List. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Hotels.com, Priceline, BookIt.com, Cheap Tickets, Amex, Orbitz and Jetsetter so you can book your The Fairmont Olympic Seattle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Olympic Seattle Hotel Seattle
Fairmont Olympic Seattle
Fairmont Seattle
Four Seasons Seattle
Seattle Fairmont

Owners: What's your side of the story?

If you own or manage The Fairmont Olympic Seattle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.