Having stayed at and visited this classic hotel off and on for over 40 years I was hoping for a first class experience in exchange for the first class prices charged.
At about 50% higher rates than other downtown hotels this aging hotel has a good location and one thing to sell and that is superior service.
Our room was fine, just an average sized basic hotel room, even though we paid premium prices for an upgrade to a high floor room.There is a view of the city streets, but not any majestic views of water or mountain panoramas.
The bathroom was old-fashioned and had some major defects. The slippery tile flooring was unsafe when wet. There is no exhaust fan in the bathroom. The shower was especially slippery, with absolutely nothing to hold on to for safe entry or exit. The shower head was low volume and low pressure. The toilet is extremely low and not suitable for grownups, again with nothing to hold on to. With an aging population the hotel management should consider safety features. The bathtup like the toilet was extremely low and would be inadequate for a fully grown adult, maybe OK for little kids. Nevertheless I didn't use it because there was nothing near the bath to hold on to when entering or exiting.
Room's airconditioning was functioning fine until we closed the curtains. No airflow after that because the air vents are in the window ledge and are fully blocked when curtains are closed. We were able to open windows in the daytime but that was a problem because of street noises outside. Had to close the curtains because of noise and bright street lights outside.
When we first arrived somebody had left a tray of half-eaten food outside the door. We called to bring this to the attention of the front desk. Over an hour later somebody came to the door knocking and let themselves in to "pick up a tray". How rude and unprofessional. How tacky to leave room service trays in the hallway after old guests have checked out.
We will write a separate review on the excellent dinner we had in the Georgian Room.
Before dinner we went to "Happy Hour" in the cocktail lounge outside the Georgian Room. It was not a very happy experience since it took over 15 minutes to get a waiter to take our order, then another wait while we tried to get our check. The drinks were fine and reasonably priced during Happy Hour.
Despite a hot stuffy room we had a good night's sleep. Then in the morning went down for the American Breakfast that was in the package deal we bought. Service was slow and unprofessional, the waiter insisted I return to my room to get a coupon for the prepaid breakfast. Then the breakfast was nothing special, normal eggs, potatoes, sausage equivilant to a $1.99 breakfast at Denny's. We paid $24 each for ours, plus tax and tips.
It is obvious that a different set of cooks work breakfast, than the elegant dinner the night before. Seattle has a large number of great charcuterie sources, locally made sausages and cured meats. So instead we were served some gross looking, bloated and chemical tasting sausages that tasted nothing like a normal breakfast sausage.
The final farewell was to retrieve our valet parked car. We also paid in advance as part of a package deal. We gave them the required 15 minutes notice, and ended up waiting over 30 minutes for our car, while the staff kept reassuring that our car was "next" and would be up any minute.
A fair warning. Valet parking moves your car across the street to a large parking garage, but charges $45 plus tax for overnight parking. This is around twice what any downtown parking lot charges. Some hotels have free parking, some charge as much as $25 for guests, but Fairmont Olympic charges a grand $45.
To add insult to injury, all other departing guests were given bottles of cold water for their journey, but they forgot to give ours.
We are glad this historic landmark has been preserved and that present owners are trying to keep it elegant. But while Seattle is a casual city, we were annoyed with the number of guests who showed up and were allowed into the formal dining room dressed in raggedy jeans, t-shirts and inappropriate gaudy shorts.
A plus was that we were able to check in on the Internet and when we arrived, the doorman had our room key ready, thus avoiding the hassle of front desk waits.
Almost forgot that there were bottles of water on top of the mini-bar, priced at $8.00 per bottle for something you might pay a buck for in a grocery store, or $3.00 at an airport. In all the World, I have never seen a bottle of water priced at $8.00. Of course they imported the wate from Fiji, here in the land of many natural springs and excellent local bottled water. Sheraton Hotels have a complimentary bottle for each guest before charging for added bottles.
- Official Description (provided by the hotel):
- Footsteps from Seattle’s most exciting attractions, The Fairmont Olympic Hotel combines traditional warmth with 21st century convenience and personalized service. Located in the heart of downtown Seattle, the beautifully historic 450-room hotel blends classic ambiance and Italian renaissance architecture with state-of-the-art amenities, including high-speed wireless Internet access in all guest rooms and public spaces, 24-hour room service, 24-hour concierge, a fully equipped fitness center with indoor swimming pool, and complimentary house car service throughout downtown. Listed on the National Register of Historic Places, The Fairmont Olympic received its 25th consecutive AAA Five Diamond Award in 2009 and is listed on Condé Nast Traveler’s 2004-2008 Gold List. ... more less
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- Also Known As:
- The Fairmont Olympic Seattle Hotel Seattle
- Fairmont Olympic Seattle
- Fairmont Seattle
- Four Seasons Seattle
- Seattle Fairmont