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The Fairmont Olympic Seattle: Traveler Reviews

5.0 of 5
411 University St., Seattle, WA 98101 (Downtown)
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The Fairmont Olympic Seattle
Ranked #12 of 92 hotels in Seattle
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898 reviews from our community

Traveler rating
    567
    231
    62
    24
    14
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Families
161
 
Couples
323
 
Solo
55
 
Business
217
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
California
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Lovely for a weekend splurge”
4 of 5 stars Reviewed November 12, 2012

Came for a girlfriend getaway and had a great time - close proximity to shopping, and had a good time just hanging out at the pool and spa. The room was nice, although the TV was in a weird place and didn't get great reception (although we didn't really use it so it didn't bother us too much).

Oddly, there were never any doormen at the entrance - not a huge deal, but when it's raining and crowded, it would have been nice.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“5 Diamond Service”
5 of 5 stars Reviewed November 11, 2012 via mobile

There is a reason this property gets a 5 diamond. There are probably better properties in terms of modern rooms but the reason this property is 5 diamond is because of the service. Recently stayed at Hong Kong Four Seasons and would say service at the Fairmont Olympic is on par if not better in terms of friendliness.

Rooms are good certainly above satisfactory and the best heritage Fairmont aside from the completely renovated Fairmont Peace. But expect a Heritage property and now a new hotel built in the last 5 year.

Only complaint could replace a few furniture pieces. No stains but some wear is visible.

Still my choice for Seattle.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hankijune about The Fairmont Olympic Seattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“The high quality and service you'd expect”
4 of 5 stars Reviewed November 10, 2012

A few years ago, I visited friends who were staying here and the whole hotel seemed shabby, the rooms small, and the service uninterested. I spent one night here and it was enough to turn my opinion around. The whole facility has been spruced up. Our standard king room was spacious enough for us to host another couple for a glass of wine. The bathroom was plenty big for two people to get ready, and the in-room amentiies were much improved since the last time I had been in a room. The pool and fitness center were fantastic. We ate breakfast downstairs and the food was delicious. The service we received in the whole facility was pleasant and professional without being pretentious. My only hesitations in giving a higher review are that 1) The wait time for room service was unacceptable (which is why we ended up going to the restaurant) and 2) We enjoyed an exceptional value at the special event/corporate rate we paid but I know I could find equally luxurious accomodations for less than the posted rate.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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FairmontOlympic, Guest Relations Manager at The Fairmont Olympic Seattle, responded to this review
November 12, 2012
Dear Sara
Thank you for your feedback and we are pleased to hear that your recent stay changed your opinion about the hotel. We are sorry to hear that you experienced a delay with in room dining-- which is unacceptable. The hotel was sold out as you can imagine that places demands on our restaurants and in room dining. We are glad to hear that your breakfast in the Georgian was enjoyable! We look forward to welcoming you back.
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Juneau, Alaska
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Love Affair With Fairmont is Over”
2 of 5 stars Reviewed November 9, 2012

As much as I hate to say it my long time love affair with The Fairmont Olympic is over. I've really loved this beautiful historic hotel since the first time I stayed here, but after my last trip, we are breaking up. I had a room on the 2nd floor facing the street. It was so noisy it was unbearable. I went to the front desk in the morning and left a hand written note personally addressed to the guest relations manager. I left a business card and a cell phone number where I could be contacted. No one bothered to contact me. For my next trip, I'll choose a hotel with more concern for guest satisfaction.

I will say breakfast at the Georgian was delicious and the pool/spa are was fantastic (especially Dennise).

Room Tip: Choose a courtyard room.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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FairmontOlympic, Guest Relations Manager at The Fairmont Olympic Seattle, responded to this review
November 14, 2012
Dear FromAlaska,
Thank you for taking time to write to us about your experience. We are sorry to hear that you were disappointed in the service-- something we take great pride in. We did want to note that we are in the process of replacing all of our guest room windows-- the source of the majority of the street noise. As part of our effort to save energy and operate an eco frienly hotel, we are in the process of replacing our guest room windows with insulated triple panes. Please feel free to email me about your other concerns- kristin.gladfelter@fairmont.com and I will ensure that they are addressed.
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San Francisco, California
1 review
“Wonderfull Costumer service!”
5 of 5 stars Reviewed November 8, 2012

I stayed at the Faimont in Seattle. I reaaly liked the stuff and the way they treated me. The restaurant was very good, everybody was very helpfull. The frontdesk desk was fast and effcient and the hostess Donna at the Georgian was very nice.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask anna c about The Fairmont Olympic Seattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about The Fairmont Olympic Seattle

Also Known As:
The Fairmont Olympic Seattle Hotel
The Fairmont Olympic Seattle Hotel Seattle
Fairmont Olympic Seattle
Fairmont Seattle
Four Seasons Seattle
Seattle Fairmont
Address: 411 University St., Seattle, WA 98101
Phone Number:
Region: United States > Washington > Seattle > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Onsen Hotels in Seattle
#7 Family Hotels in Seattle
#8 Business Hotels in Seattle
#9 Luxury Hotels in Seattle
#10 Romantic Hotels in Seattle
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Footsteps from Seattle’s most exciting attractions, The Fairmont Olympic Hotel combines traditional warmth with 21st century convenience and personalized service. Located in the heart of downtown Seattle, the beautifully historic 450-room hotel blends classic ambiance and Italian renaissance architecture with state-of-the-art amenities, including high-speed wireless Internet access in all guest rooms and public spaces, 24-hour room service, 24-hour concierge, a fully equipped fitness center with indoor swimming pool, and complimentary house car service throughout downtown. Listed on the National Register of Historic Places, The Fairmont Olympic received its 25th consecutive AAA Five Diamond Award in 2009 and is listed on Condé Nast Traveler’s 2004-2008 Gold List. ... more   less 
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