We had the great pleasure of staying at this property last weekend. It is a beautiful heritage hotel in a great location downtown. We were upgraded to a suite (because I am a frequent guest at Fairmont properties). It was absolutely lovely and perfect for two couples. The staff were charming and incredibly helpful. Not at all fussy - just kind and welcoming. They gave us great info on things to do (including the Seattle Art Museum which has a great show on at the moment) . Great recommendations on meals as well. There were a couple of errors on the bill which they apologized for profusely and fixed immediately. I would HIGHLY recommend this property.