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“Two night stay” 4 of 5 stars
Review of Silver Cloud Hotel - Broadway

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Silver Cloud Hotel - Broadway
1100 Broadway, Seattle, WA 98122   |  
Hotel amenities
Ranked #11 of 95 hotels in Seattle
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Two night stay”
4 of 5 stars Reviewed November 26, 2012 via mobile

Not downtown but still convenient to call home for two days. Clean, quiet, other then the road construction that started at 7am on Saturday and 8 am on Sunday, not hotels fault. Asked for a king sized bed but they would not give us on because we booked with a third party. Parking was ok. Would give it 3 and half stars if I could. I have had better stays at other silver clouds but this wasn't bad. Shuttle service was very good.

Stayed November 2012, traveled as a couple
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459 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Seattle, Washington
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 18, 2012 via mobile

Stayed here for three nights. Room was clean, staff was attentive and friendly. Great location. Would of loved a 24 hour pool. Our complaints were resolved immediately and front desk went above and beyond. Definitely stay here if you're in the area!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Top Contributor
109 reviews 109 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 17, 2012

I love the Silver Cloud hotels. Each is unique and the design is modern and clean. I stayed here b/c Stadium was booked. It is everything that Silver Cloud is except for the location. Not much around and being near "Pill Hill" you may get woken up by the occasional ambulance rushing to the nearby hospital. The free shuttle around town is a great feature of this hotel chain. All in all though a very nice place and the price at $129 cannot be beat for the quality.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Top Contributor
73 reviews 73 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 13, 2012

We spent five nights here this month and found it more than satisfactory. The hotel is very clean. The room had everything we could need, including a fridge and microwave. We chose this hotel purely for location. It is blocks from our daughter's apartment. While we did not use it, they provide a shuttle to locations downtown. There is an acceptable restaurant attached to the hotel, although the neighborhood has many excellent restaurants. I had one complaint. One day there was an room service tray on the floor in our corridor for a full day. In an exceptionally well -managed property this would never happen.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Broadway, responded to this review, November 15, 2012
Dear greenjulie,

Thank you for sharing your comments on your recent stay. I am happy that you enjoyed the hotel and found us clean and comfortable during your visit. Please accept my apologies for the fact the room service tray did not get removed in a timely fashion. I agree that is unacceptable. I have forwarded your comments to our food and beverage team for follow up on the importance of ensuring our tray sweeps are properly completed.

Thank you again for taking the time to share your comments. I look fowrard to our next opportunity to have you as our guest.

Warm Regards,
Chauncey DeVitis
General Manager
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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed November 10, 2012

Stayed at this hotel for 4 nights. I requested quiet room and got one. Hotel was clean, Wi-Fi worked without any problems in the room. Checkin was quick and very pleasant. I did not use their shuttle service as they start it at 7am and I usually had to be at the Seattle conference center before 7am. It was about 10min walk from Conference center.
Overall it was good place to sleep at very decent price.

Room Tip: Room 308 was very quiet - away from elevators and I could not hear any traffic noise.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 8, 2012

Stayed here for business because hotels downtown were full. Only 1 mile from Columbia tower. Rooms were very clean, modern, and roomy. I liked the Aveda shampoo! Friendly shuttle service to downtown, good value.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Broadway, responded to this review, November 9, 2012
Dear TravelKat12,
Thank you for your review and thank you for staying with us! We love when we get the chance to have a guest stay with us for the first time and introduce them to our hotel. I am glad that you enjoyed your stay, our shuttle service and the AVEDA amenities.

We look forward to our next opportunity to have you as our guest.

Warm Regards,
Chauncey DeVitis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Washington
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2012

I stayed for two nights related to conference attendance. The pluses far outweighed any minor negatives. The room was clean, comfortable, safe, and quiet. The lobby is pleasantly equipped with fireplace and ample seating. The front desk staff were informative, kind, and helpful. There is a small shop for 'emergency purposes' and they offer a free shuttle service to siteseeing (Pike's Market) or shopping (Westlake Shopping mall). There is a restaurant associated with the hotel "Jimmy's" that provides variety of meal options that are reasonably priced. The 'break' snack food was incredible! Gourmet cheeses, selection of crackers, and fresh food in addition to the standard cookies and sodas. I would recommend this for an overnight stay or a small conference group.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Broadway, responded to this review, November 9, 2012
Dear L L,
Thank you for choosing to stay with us on your recent trip to Seattle. I am happy to hear that you enjoyed your stay and our hotel. Thank you for sharing your comments on the Front Desk staff and Jimmy's on Broadway - I am glad the food was so good!

We hope you choose to stay with us here on Broadway on your next visit!

Warm Regards,
Chauncey DeVitis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silver Cloud Hotel - Broadway

Address: 1100 Broadway, Seattle, WA 98122
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Seattle
#6 Best Value Hotel in Seattle
#13 Business Hotel in Seattle
#23 Romantic Hotel in Seattle
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Silver Cloud Hotel Broadway

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