We spent five nights here this month and found it more than satisfactory. The hotel is very clean. The room had everything we could need, including a fridge and microwave. We chose this hotel purely for location. It is blocks from our daughter's apartment. While we did not use it, they provide a shuttle to locations downtown. There is an acceptable restaurant attached to the hotel, although the neighborhood has many excellent restaurants. I had one complaint. One day there was an room service tray on the floor in our corridor for a full day. In an exceptionally well -managed property this would never happen.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 15, 2012
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Thank you for sharing your comments on your recent stay. I am happy that you enjoyed the hotel and found us clean and comfortable during your visit. Please accept my apologies for the fact the room service tray did not get removed in a timely fashion. I agree that is unacceptable. I have forwarded your comments to our food and beverage team for follow up on the importance of ensuring our tray sweeps are properly completed.
Thank you again for taking the time to share your comments. I look fowrard to our next opportunity to have you as our guest.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.