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“Nice hotel, but slow and forgetful service” 3 of 5 stars
Review of Marriott Waterfront Seattle

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Marriott Waterfront Seattle
4.0 of 5 Hotel   |   2100 Alaskan Way, Seattle, WA 98121 (Belltown)   |  
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Ranked #39 of 95 Hotels in Seattle
Kingston, Washington
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Nice hotel, but slow and forgetful service”
3 of 5 stars Reviewed November 21, 2012

We stayed at this hotel for a girls weekend because my aunt had points to spend on the rooms. She asked for early check in, and the hotel couldn't make that happen, so we left our luggage in the car and headed off for the play. When we returned, and received our keys at 5:45, we went up to our room to find the maid still in there finishing up. After leaving the room, my aunt realized that the cheese and wine she had specifically requested was not in the room. My aunt called down and made a second request for the cheese and wine. We decided not to wait around, and headed down to the "Hook and Plow" for dinner. We approached a podium just outside the restaurant, but in the lobby, and were told the restaurant was all full because of an ACLU function. The young lady manning the podium was wrong. We continued to head towards the restaurant, after disregarding her statement, and found the restaurant to be empty, with plenty of tables available. I am not sure if she was misinformed, or confused, but she may have turned away many potential customers that evening. The beds were descent, but I suggest adding a gel foam topper. I did however forget my shampoo and loved the Bath and Body works, complimentary shampoo, and went out and bought some right away!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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962 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cabo San Lucas, Baja California Sur, Mexico
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 19, 2012

I am a Seattle local but stayed in a suite at the Waterfront as a stay-cation. I loved that an entire wall was filled with windows-- I would say about 6 or so in total. The food and room service were excellent. The bed was very comfortable. The furnishings were perfect for the room. Overall, it was a great stay.

I do think that the hotel is a bit pricey.... from the rooms to the drinks and the food, but as a splurge, it was great.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cambridge
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 17, 2012

I stayed at this hotel the night before my cruise. It was beautiful and our room was great with a beautiful of the bay.

Staff were friendly and helped us with our bags to the cruise terminal. Well located for the most attractions.

I would reccommend this hotel!

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2012

I stayed at the Marriott last week. I was impressed with the location and the views. The breakfast was great and the service pleasant. Faxed something and the staff found me to give me the sent confirmation. The 24 hour business center was small but sufficient. All in all, a great stay.

Stayed November 2012, traveled on business
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 10, 2012

Within walking distance of most of attractions 5 minutes from Pikes market. Great friendly Staff highly recommend this hotel. Their indoor/outdoor pool was great place relax after busy shopping all day. If you are into running outdoors, great path along the water. Great view of the waterfront. Location, location, location.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Louisiana
Top Contributor
358 reviews 358 reviews
93 hotel reviews
Reviews in 130 cities Reviews in 130 cities
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed November 8, 2012

We stayed several nights and enjoyed our visit. The hotel is pleasant with no frills. Our room was nice and comfortable. The location was very good for us. We liked being on the waterfront, but also had good access to Pike Place and the downtown area. There was an elevator right outside the hotel that took you up to Pike Place. The breakfast buffet was very good, but the dinner menu was a little limited for us, We rented a car from Hertz in the lobby, which was very convenient. Overall a very pleasant visit in Seattle.

Room Tip: Book a room facing the water
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach CA.
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed at this wonderful waterfront hotel
In Seattle with two other couples. Very professional and friendly staff. Well managed! Housekeeping, bell staff and front desk agents all stood out. Superb views of the bay!

Minutes to Pike's and downtown. Highly recommend if staying in Seattle.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Marriott Waterfront Seattle

Address: 2100 Alaskan Way, Seattle, WA 98121
Location: United States > Washington > Seattle > Belltown , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Seattle
#30 Romantic Hotel in Seattle
#30 Business Hotel in Seattle
#40 Family Hotel in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Waterfront Seattle 4*
Number of rooms: 358
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Also Known As:
Marriott Waterfront Seattle Hotel Seattle
Marriott Seattle
Seattle Marriott

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