My husband and our two duaghters stayed here in July. The apartment is spacious,clean and the decor is really nice and for that I would give them a 5 but to receive a 5 overall, everything would have to be excellent and this place simply isn't. They haven't considered the needs of a traveler.
My biggest peeve is they didn't have any shampoo!! Even the cheapest hotel/motels supply shampoo for their guests! Why would you have a famous decorator style the apartment and not have shampoo! Even a large bottle that multiple guests could use would be very affordable!
Coffee was offered but no sugar or creamer.....only artificial sweetner. Once again, a place that is rated 5 would have this covered.
The kitchen is well stocked and you could wash dishes, if there was some dishwashing liquid! Of course, you could put everything into the dishwasher, they did have detergent for that but you can't clean your hands or hand wash anything.
So, if they don't plan on having this stuff available, they should let the renters know before they show up....especially the shampoo and the coffee. Who wants to arrive late and discover on the first morning they don't have shampoo or sugar for their coffee. Ugh.
The place is very bright as mentioned by other renters and that is a problem in the mornings because the sun rises early and if you want to sleep in a little late, too bad. The window coverings should be such to allow the guest the ability to control the light. The shade in the bedroom is woven and doesn't do anything to darken the room and the living room is incredibly bright at 6am in the summer.
That brings me to the inflatable mattress in the sofa......my daughters sleep on sleeper sofas everywhere from our relatives to hotels and this one was no different than the others. I laid on it briefly and didn't think it was anything special. I read the reviews about it being inflatable and I looked for the mechanism that makes it inflate but I didn't see anything on the mattress. Maybe some instructions would help guests get the most out of the upgraded mattress.
One of the most valuable items when traveling is an information binder....this place doesn't have one so I had no idea where the laundry room was or how to get into it. The bus line comes close but I didn't know which one to use.....that could be so easy for them to compile for the guests. We did figure it out but we ended using one that was farther away. The instructions for the mattress could be in the binder! Also, there is a big box with a hose going to the window, I'm assuming it's an airconditioner of some sort. Not all guests are going to know what it is and how to use it! Like me, I live in an area that requires central air & heat. So, how about some information on that thing too.
I asked about the information book when I called to ask inquire where the laundry room is located and her reply was that the place is so new they haven't gotten an info book together. This apartment has been rented for 4 months.....they should have it done by now, they should have had it on Day 1.....that's what you would expect at a 5 star rated place.
I think this place has the potential to be a 5 overall but I can only give it a 3 based on my experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.