We took the the Mt. Rainier tour with Joe in July 2013. Joe picked us up on time (a little early, but was patient), and got us going on time. He gave us a lot of insight others may not be able to offer. He even helped guide people not with our tour to keep them out of harm's way. We had great views, and he know where and where not to take pictures for the optimum experience. He even was able to convince a bear to come out of a patch and into open view (safely), so that we could take photos.
Everything was well organized, and he was very patient for those who wanted to take that last minute picture, and offered to help take pictures for the passengers. They take Goldstar, so you may be able to find a discount. Well worth the money.
If you own or manage Customized Tours of Seattle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.