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“Great Location, Nice Hotel, A few Negatives” 4 of 5 stars
Review of Grand Hyatt Seattle

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Grand Hyatt Seattle
4.0 of 5 Hotel   |   721 Pine Street, Seattle, WA 98101 (Downtown)   |  
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Ranked #8 of 99 Hotels in Seattle
Certificate of Excellence
GreenLeadersBronze level
Halifax, Canada
Level Contributor
86 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
“Great Location, Nice Hotel, A few Negatives”
4 of 5 stars Reviewed December 22, 2012

Just enjoyed a 2 night stay at this attractive, well located downtown hotel. It is steps away from prime shopping including Nordstrom's and Pacific Place. Hotel has attractive decor but generally dark inside. Bed was very comfortable and enjoyed the large and spacious washroom with soaker tub and marble shower. Staff were all very pleasant and helpful. My main criticism was having to pay for Wifi. I really think at a business class hotel they should be providing this for FREE. I went to starbucks instead to use their wifi. Also, valet parking is overpriced. If you park in the parking lot across the street, there is "overnight" hotel parking for $20. If you don't mind all the extra charges, this is a fine hotel to choose.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank icedkachang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,008 reviews from our community

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Winona, Mississippi
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 16, 2012

My employer chose this hotel to staff our event. The staff went above and beyond to meet our needs. Food was delicious, plentiful, and always a delight. You could not predict what you would get the next day. The room had a decent room, was always quiet (important when taking the exams), and all of our needs were met and exceeded. Thanks for a great time

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank musjn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 11, 2012

We recently visited here on a business trip and was very impressed. Excellent service, beautiful views,the food was very good. The staff were all very helpful and attentive. We would return here for pleasure next time. It's with in walking distance of Pikes Place and shopping everywhere around you.

Room Tip: Get as high up as you can!!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank rjconi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 9, 2012

I recently stayed at the Grand Hyatt Seattle while in town for business and highly commend it. Well appointed, spacious, and convenient to everything in downtown Seattle, I was never in need of anything. The staff was attentive to every need and courteous on every occasion. I would definitely stay in this property again. Well done!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bennyhavens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Station, Texas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 7, 2012

This hotel is in the heart of the downtown shopping and sighseeing areas. Walking Distance to everything from Westlake Center, the Monorail to the Space Needle, The Link and Pikes Place Market. It made it so convenient to come and go from the room as many times a day as needed.

Lovely, comfortable rooms - the bathroom is especially large.

Would stay there again without a doubt.

Room Tip: We had a Puget Sound view room on the 23rd floor - good choice
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank velolenae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeattleHyattHotels, Guest Relations Manager at Grand Hyatt Seattle, responded to this review, January 24, 2013
So happy that you enjoyed your stay here at the Grand Hyatt Seattle! Our location is so convenient and central, making it easy for our guests to walk to Pacific Place Mall, Pikes Place Market and the Monorail. It's also great that we are so close to the Link lightrail for easy and inexpensive transportation to the airport. Excited to see you back with us next time you're in Seattle.

Sarah S.
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 3, 2012 via mobile

We had a great stay at the Grand Hyatt in downtown Seattle, the staff were really friendly and helpful, the free shuttle was great to use in the cold weather, the rooms were spacious & clean, & the freshly cooked breakfast was wonderful
It's great value for the cost, we loved it

Helpful?
1 Thank Matthew W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SeattleHyattHotels, Guest Relations Manager at Grand Hyatt Seattle, responded to this review, January 24, 2013
Thank you for your great feedback about our hotel! We are very happy that you had such an enjoyable time. We take pride in providing genuine customer service and I'm glad that you got to experience that. Great to hear that you were happy with our spacious rooms and accomodations. Hope that we see you again here at the Grand Hyatt Seattle next time you come to town.

Sarah S.
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Jacksonville, Florida
Level Contributor
176 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed December 1, 2012

As a frequent business traveler, I can honestly say that this hotel is one of the best I have ever stayed in. The room was large and immaculate, and had blackout shades and a pretty Asian decor. The very large bathroom had both a soaking tub and a walk in shower. The staff was friendly and very helpful--and the wake up call was even a real person! The Starbucks in the hotel was a real plus. The 24 hour fitness center was large with several machines (treadmill, elliptical, weights) and even a sauna and whirlpool. The location can't be beat-- just around the corner from the convention center, and right in the middle of a huge shopping district with two malls (think Seattle's Michigan Avenue). The Pike Place Market is an easy walk just a couple of blocks away, and just a few blocks down you can take the monorail to the Space Needle or the EMP Museum. Lots of good restaurants nearby and of course many Starbucks. Great place to stay!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank EconMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeattleHyattHotels, Guest Relations Manager at Grand Hyatt Seattle, responded to this review, January 24, 2013
Thank you so much for your great review of your stay here at the Grand Hyatt Seattle. We love how close we are to all the great attractions and activities that downtown Seattle has to offer. With the Pikes Place Market and Convention Center a short walk and the Space Needle and EMP Museum a quick and enjoyable Monorail ride away, we are an ideal hotel for business travelers like yourself looking for entertainment and excitment close by. Perhaps next time you visit you can make to the new Seattle Great Wheel on the Waterfront. So glad that you enjoyed your stay and hope you come back soon!

Sarah S.
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Seattle

Address: 721 Pine Street, Seattle, WA 98101
Phone Number:
Location: United States > Washington > Seattle > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Seattle
#7 Luxury Hotel in Seattle
#10 Romantic Hotel in Seattle
#13 Green Hotel in Seattle
#18 Family Hotel in Seattle
Price Range (Based on Average Rates):
Hotel Class:4 star — Grand Hyatt Seattle 4*
Number of rooms: 457
Official Description (provided by the hotel):
The Grand Hyatt Seattle will satisfy even the most sophisticated business & leisure travelers. Centrally located in downtown Seattle, next to the Washington State Convention & Trade Center, the hotel redefines the hospitality standard in the Pacific Northwest. Open spaces with a friendly accommodating spirit and high-tech wizardry, the hotel was created with meetings in mind. Its ballrooms, prefunction rooms and more than 25,000 square feet of meeting space feature marble, fine woods, and rich fabric decor. ... more   less 
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Also Known As:
Grand Hyatt Seattle Hotel Seattle
Seattle Grand Hyatt
Hyatt Seattle
Seattle Hyatt

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