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“Great Location, Nice Hotel, A few Negatives” 4 of 5 stars
Review of Grand Hyatt Seattle

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Grand Hyatt Seattle
4.0 of 5 Hotel   |   721 Pine Street, Seattle, WA 98101 (Downtown)   |  
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Bed & Breakfast for Two
Ranked #18 of 95 hotels in Seattle
GreenLeadersBronze level
vancouver, canada
Top Contributor
59 reviews 59 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
159 helpful votes 159 helpful votes
“Great Location, Nice Hotel, A few Negatives”
4 of 5 stars Reviewed December 23, 2012

Just enjoyed a 2 night stay at this attractive, well located downtown hotel. It is steps away from prime shopping including Nordstrom's and Pacific Place. Hotel has attractive decor but generally dark inside. Bed was very comfortable and enjoyed the large and spacious washroom with soaker tub and marble shower. Staff were all very pleasant and helpful. My main criticism was having to pay for Wifi. I really think at a business class hotel they should be providing this for FREE. I went to starbucks instead to use their wifi. Also, valet parking is overpriced. If you park in the parking lot across the street, there is "overnight" hotel parking for $20. If you don't mind all the extra charges, this is a fine hotel to choose.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,167 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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English first
Winona, Mississippi
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 16, 2012

My employer chose this hotel to staff our event. The staff went above and beyond to meet our needs. Food was delicious, plentiful, and always a delight. You could not predict what you would get the next day. The room had a decent room, was always quiet (important when taking the exams), and all of our needs were met and exceeded. Thanks for a great time

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oklahoma City, Oklahoma
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 11, 2012

We recently visited here on a business trip and was very impressed. Excellent service, beautiful views,the food was very good. The staff were all very helpful and attentive. We would return here for pleasure next time. It's with in walking distance of Pikes Place and shopping everywhere around you.

Room Tip: Get as high up as you can!!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 9, 2012

I recently stayed at the Grand Hyatt Seattle while in town for business and highly commend it. Well appointed, spacious, and convenient to everything in downtown Seattle, I was never in need of anything. The staff was attentive to every need and courteous on every occasion. I would definitely stay in this property again. Well done!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Station, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 7, 2012

This hotel is in the heart of the downtown shopping and sighseeing areas. Walking Distance to everything from Westlake Center, the Monorail to the Space Needle, The Link and Pikes Place Market. It made it so convenient to come and go from the room as many times a day as needed.

Lovely, comfortable rooms - the bathroom is especially large.

Would stay there again without a doubt.

Room Tip: We had a Puget Sound view room on the 23rd floor - good choice
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeattleHyattHotels, Guest Relations Manager at Grand Hyatt Seattle, responded to this review, January 24, 2013
So happy that you enjoyed your stay here at the Grand Hyatt Seattle! Our location is so convenient and central, making it easy for our guests to walk to Pacific Place Mall, Pikes Place Market and the Monorail. It's also great that we are so close to the Link lightrail for easy and inexpensive transportation to the airport. Excited to see you back with us next time you're in Seattle.

Sarah S.
Guest Relations Manager
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Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2012 via mobile

We had a great stay at the Grand Hyatt in downtown Seattle, the staff were really friendly and helpful, the free shuttle was great to use in the cold weather, the rooms were spacious & clean, & the freshly cooked breakfast was wonderful
It's great value for the cost, we loved it

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SeattleHyattHotels, Guest Relations Manager at Grand Hyatt Seattle, responded to this review, January 24, 2013
Thank you for your great feedback about our hotel! We are very happy that you had such an enjoyable time. We take pride in providing genuine customer service and I'm glad that you got to experience that. Great to hear that you were happy with our spacious rooms and accomodations. Hope that we see you again here at the Grand Hyatt Seattle next time you come to town.

Sarah S.
Guest Relations Manager
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Jacksonville, Florida
Top Contributor
110 reviews 110 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 1, 2012

As a frequent business traveler, I can honestly say that this hotel is one of the best I have ever stayed in. The room was large and immaculate, and had blackout shades and a pretty Asian decor. The very large bathroom had both a soaking tub and a walk in shower. The staff was friendly and very helpful--and the wake up call was even a real person! The Starbucks in the hotel was a real plus. The 24 hour fitness center was large with several machines (treadmill, elliptical, weights) and even a sauna and whirlpool. The location can't be beat-- just around the corner from the convention center, and right in the middle of a huge shopping district with two malls (think Seattle's Michigan Avenue). The Pike Place Market is an easy walk just a couple of blocks away, and just a few blocks down you can take the monorail to the Space Needle or the EMP Museum. Lots of good restaurants nearby and of course many Starbucks. Great place to stay!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeattleHyattHotels, Guest Relations Manager at Grand Hyatt Seattle, responded to this review, January 24, 2013
Thank you so much for your great review of your stay here at the Grand Hyatt Seattle. We love how close we are to all the great attractions and activities that downtown Seattle has to offer. With the Pikes Place Market and Convention Center a short walk and the Space Needle and EMP Museum a quick and enjoyable Monorail ride away, we are an ideal hotel for business travelers like yourself looking for entertainment and excitment close by. Perhaps next time you visit you can make to the new Seattle Great Wheel on the Waterfront. So glad that you enjoyed your stay and hope you come back soon!

Sarah S.
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Grand Hyatt Seattle

Address: 721 Pine Street, Seattle, WA 98101
Phone Number:
Location: United States > Washington > Seattle > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Green Hotel in Seattle
#12 Luxury Hotel in Seattle
#13 Business Hotel in Seattle
#15 Romantic Hotel in Seattle
#17 Family Hotel in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt Seattle 4*
Official Description (provided by the hotel):
The Grand Hyatt Seattle will satisfy even the most sophisticated business & leisure travelers. Centrally located in downtown Seattle, next to the Washington State Convention & Trade Center, the hotel redefines the hospitality standard in the Pacific Northwest. Open spaces with a friendly accommodating spirit and high-tech wizardry, the hotel was created with meetings in mind. Its ballrooms, prefunction rooms and more than 25,000 square feet of meeting space feature marble, fine woods, and rich fabric decor. ... more   less 
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Also Known As:
Grand Hyatt Seattle Hotel Seattle
Seattle Grand Hyatt
Hyatt Seattle
Seattle Hyatt

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