spent one night on the way to my son's soccer game. i had researched before for a large family pre-cruise vacation next summer. so when this came up, i didn't hesitate to book the Maxwell. check-in was a breeze, probably the fastest ever. we were told that we got upgraded to a junior suite which offers a bit more room for our family of 4. it also included a pullout bed in the couch, although we did not use. room was very clean and well appointed. loved the wood floor and colors of the furniture. very very comfortable bed and pillows - i'm very picky when it comes to these, so big thumbs up. nice tv, nice coffee maker. the pump style soap and shampoo were great, nice shower. was surprised that there was no shower door, and worried about water spills. but it was generally no problem. would be nice to have a fan so the mirror doesn't fog up so much. very nice towels, thick and fluffy, smelled good. we brought breakfast up from the pineapple restaurant in the lobby. simple and reasonably priced, and convenient. the best part about this hotel, besides free parking, is the location. minutes of walk to seattle center, where there is monorail to go further into downtown. or take the hotel free shuttle. i wish we had more time to explore the area. we saw bikes in the lobby, i think they are for guests to use - nice.
a couple things to mention: although it was nice to get upgraded, our room was on the 2nd floor facing roy street, with a view of the parking garage across the street. can still see the space needle, over the parking garage. windows do not seem to have very good sound insulation as we could hear traffic well into midnight. partially because of the wet street making the noise more obvious in the quiet night, partially because we are used to our very quiet neighborhood at home. there were occasional noises of high heels and dragging of chair from other rooms, and guys yelling (could be from the bar attached to the hotel). the free wi-fi sounded great, but never worked, possibly due to high traffic. it was not a problem for us as we didn't spend that much time in our room, but i did hear others call up the front desk to complain and ask for room change (which wouldn't solve the problem anyway).
all in all, a very nice hotel. still on the top of my list for next summer's vacation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 14, 2012
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What a wonderfully detailed review of our property. Thank you so much for taking the time to write this. It will really help benefit other travelers coming to our hotel. We hope to lock up that top spot for your upcoming summer vacation/cruise!
Thank you for all the kind compliments. As for the noise and WiFi issues, I will address both of these with our maintenance team to see what could be done for improvement. Thank you for bringing them to our attention.
Thank you again for such a wonderful review!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.