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“Awesome boutique hotel!” 5 of 5 stars
Review of The Maxwell Hotel - A Piece of Pineapple Hospitality

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The Maxwell Hotel - A Piece of Pineapple Hospitality
3.0 of 5 Hotel   |   300 Roy Street, Seattle, WA 98109 (Magnolia / Queen Anne)   |  
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Ranked #9 of 95 Hotels in Seattle
Kamloops, Canada
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Awesome boutique hotel!”
5 of 5 stars Reviewed November 27, 2012

This was our first stay at this wonderful boutique hotel...loved the retro/art deco vibe! We stayed in one of their Aria rooms on the 5th floor which had a view of the Space Needle. Location can't be beat...quick walk across to Seattle Center, the Space Needle, and Key Arena, as well as a short commute to Pike Place Market.
Staff are super friendly and helpful! We had reserved a room online and arrived in the early afternoon so decided to pop in to check out the hotel, and were pleasantly surprised to be offered a room right away. The front desk clerk also gave us a map of Seattle, as well as directions on how to get to Key Arena.
Amenities are fantastic...free Wi-Fi, secure parking, nice pool and exercise room, complimentary bikes, as well as coffee & cupcakes in the late afternoon. Rooms also have a large umbrella available, a real plus in Seattle!!
The room itself was delightful...loved the hardwood floors, and are extremely clean and well kept. Our king-size bed was amazing...super clean and comfortable, one of the best I've ever slept in!
Can't think of anything that could be improved upon with the possible exception of advising customers upon check-in of which food items in rooms are free and which are not, certainly not a deal breaker!
We will definitely return to Maxwell Hotel on our next trip to Seattle. Great value for your money!

Room Tip: Rooms on the 5th floor are quiet with a great view.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler S, Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review, November 28, 2012
Awesome review! Thank you so very much for taking the time to write this. We are delighted to read how well you enjoyed yourselves while staying at The Maxwell Hotel.

We are glad that you were able to make use of so many of the amenities we offer as well as really get a chance to explore Seattle while you were staying with us.

To know that you would be willing to come back and stay the next time you are in Seattle puts a smile on all of our faces. Fortunately for us, Kamloops is just far enough away that it only makes sense to stay a night when coming to visit Seattle! See you soon. ; )

Yours in hospitality,
Tyler
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1,408 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
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Geneva, Switzerland
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 26, 2012

The room was very nice and the hotel was near to the monorail near the Space Needle which took us quickly downtown. The trip we took on the ducks was fantastic. Staff was very helpful especially with a taxi to a restaurant for dinner.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler S, Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review, November 28, 2012
Thank you for your feedback of The Maxwell Hotel. We are happy that you had an enjoyable time and found our staff to be helpful.

We look forward to seeing you again should your travels bring you back to Seattle.

Cheers,
Tyler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 25, 2012

I stayed here on my fi rest trip to Seattle. I loved the free parking, the decor is great, the bar had a deaf convention in it which was great! In addition, there are at least 5 great restaurants an easy walk away and the space needle is right there too. They had a great glass exhibit next to the needle too. I can't wait to go back!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler S, Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review, November 26, 2012
...and we can't wait to welcome you back!

Thank you for taking the time to review our hotel. We're very happy to read that you had such a wonderful time at The Maxwell Hotel.

Until next time,
Tyler
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Spokane Valley, Washington
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 20, 2012

Nice hotel with free WiFi and parking. Very close to good restaurants near the Space Needle. Can also use the monorail to travel downtown--Westlake Shopping Center. Very clean rooms, quiet and very helpful staff.

One very odd item: the door to my room had about 1/3 inches of space between the frame and the door on the lock side. At night you can clearly see through the narrow space. This phenomenon allowed outside/hallway voices to easily come into the room. The room still seemed secure, but it was a little bit disconcerting.

I liked the area and the hotel's proximity to the businesses downtown. Nice place overall.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler S, Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review, November 26, 2012
Thank you for your review of The Maxwell Hotel. We’re happy to see that you liked our hotel, our location and our amenities.

I am sorry to read about the gap in your entry door causing unnecessary noise and light to enter your room. This is something I want to look into immediately. Thank you for bringing this to my attention. If you wouldn’t mind contacting me with your room number, I’d love to look into this more.

I can be reached at: tsuddith@themaxwellhotel.com.

Thank you again for your review and we look forward to your next visit.

Your friend in hospitality,
Tyler Suddith
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San Francisco, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 20, 2012

My boyfriend and I visited Seattle for a quick weekend trip, and The Maxwell Hotel was perfect. Immediately we were upgraded to a bigger room with an amazing view of the Space Needle. The hotel is in a great location -- walking distance to some fun neighborhoods and all the good tourist spots.

The staff is friendly, the rooms are clean and the tropical theme of the hotel is great. They also have a good restaurant/bar downstairs and bikes for rent (though we didn't try them out because it was raining).

I would definitely stay here again.

Room Tip: Ask for a room with a view of the Space Needle
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler S, Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review, November 26, 2012
We’re thrilled you selected The Maxwell Hotel as your hotel for your weekend getaway. More so, we’re happy that you enjoyed yourselves so much that you would stay with us again!

Thank you for taking a few moments to speak about our hotel. Hopefully the next time you are up here, the weather will allow for that bike ride!

Cheers,
Tyler
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camano island, wa
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 19, 2012

We stayed at the Maxwell Hotel on 11/15 to attend the RHCP's concert at the Key Arena. We arrived early and received an upgrade at no extra charge. The hotel is wonderfully decorated and staff extremely friendly. It was conveniently located within walking distance to many restaurants and Seattle Center. Missed out on the pineapple cupcakes-so sad. We would definitely stay here again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler S, Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review, November 26, 2012
Thank you for your review of The Maxwell Hotel. From what we’ve heard, the RHCP show was great. Several of our guests enjoyed our proximity to Key Arena for this show. Hopefully you enjoyed the show as well.

We’re sorry to read that you missed out on cup cakes. However, if you are EVER in our area again, stop in and we will be sure to send you home with a couple.

Thanks again, and we look forward to your next stay with us.

Warm regards,
Tyler
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Sooke, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 19, 2012

We concur with the positive reviews of this hotel, awesome location, very clean, well maintained, newly updated and modern. The restaurant/lounge equally as good. The only cons were, when arriving at 8:45 on a Monday evening, we wonder if the front desk staff felt as though we were returning guests. She was very pleasant and accommodating, however she did not advise us of the included amenities (free microwave popcorn, water in the room and DVD's at the front desk), Wi-Fi access password, or that they don't use hotel info binders in the rooms, it's all online now. We did however discover all this when we asked a very helpful gentleman at the front desk the next day. A nice touch, fresh half & half cream in the room fridge for your coffee/tea, and a Keurig coffee maker. Another small thing, the hardwood floors are very nice, except when the people above you are walking back and forth early in the morning. They have a nice little take away eatery/canteen at the entrance that's open from 6:30am till 4pm. We went to get a quick breakfast snack the morning we left, but the only employee was on a 30 minute lunch break at 10:45? Minor points for the overall pluses of this hotel and restaurant.

Room Tip: Suggest requesting a top floor facing South. Hardwood floors can be a little noisy if above you, and...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler S, Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review, November 26, 2012
Mike and Lynn,

We really appreciate your review. Thank you for taking a few moments to share your thoughts with the traveling community. We’re enjoyed reading your review.

I do apologize that you were not provided accurate property information during your first encounter with our staff. I was happy, however, to read that our staff was very helpful for you during the remainder of your stay.

We look forward to welcoming you back to The Maxwell Hotel the next time business or leisure brings you back to Seattle.

Cheers,
Tyler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Maxwell Hotel - A Piece of Pineapple Hospitality

Address: 300 Roy Street, Seattle, WA 98109
Phone Number:
Location: United States > Washington > Seattle > Magnolia / Queen Anne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 95 Hotels in Seattle
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Maxwell Hotel - A Piece of Pineapple Hospitality 3*
Number of rooms: 139
Official Description (provided by the hotel):
The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. ... more   less 
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