FAIL! Such a shame to have to give such a bad review because the pizza WAS good and the service WAS good the first 1 out of 10 times we've had it so the potential was there. The first time was spot on in order and service. The second time, they forgot something and we got no credit. The 3rd through 5th time we got late service and 7th and 8th time we got a late call letting us part of our order would be missing. The 10th time, I ordered online, which was allowed, but after a non-delivery was told the first time that a manager would call me and perhaps I called after order time (not true, it was over 20 minutes before closing time for lunch delivery as posted on the website and confirmed by a previous phone call). I requested a manager to call me back and was told once the staff was back at 4, I would receive a call back. Never happened. Called back again to address the issue, asked for a manager to speak to and was told that the time had changed and that's all they could tell me. I said that's a shame since I had been telling people how good their pizza is and would no longer recommend their services if their resolution was just "time changed without any notification." So this is the review you get when you have multiple opportunities to address and fix your problems. Bambino's FAIL FAIL FAIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.