We ended up at the Hotel Nexus as a result of the hotel we'd been booked into and paid for had no knowledge of our reservation! Nexus staff were so welcoming and helpful; Matt gave us an upgrade to help make up for the experience we'd had at the other hotel after 26 hours of travel. It was great to find a friendly face after that trauma! The next day Steve helped us check that all the rest of our holiday bookings would be honoured, and the the free shuttle downtown was a great bonus.
Thanks go to Matt & Steve for turning what could have been a disaster for the 1st 2 nights of our trip into a wonderful stay.
- Also Known As:
- Nexus Hotel
- Official Description (provided by the hotel):
- Hotel Nexus is a non-smoking establishment located in north Seattle close to shopping and area medical centers, convenient to all of greater Seattle. The hotel offers complimentary hot breakfast buffet; complimentary area shuttle, high-speed Internet; free parking, business center, fitness center, outdoor pool, restaurant and room service. Guestrooms include granite countertops, hardwood furnishings, Serta Perfect Presidential Suite Diamond Plush beds, refrigerators, microwaves, coffeemakers, hair dryers, irons/ironing boards, and cable TV. Pets allowed in specific rooms (fee). ... more less
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