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“Excellent location & incredible staff helped to make our stay enjoyable” 5 of 5 stars
Review of Four Seasons Hotel Seattle

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Four Seasons Hotel Seattle
5.0 of 5 Hotel   |   99 Union Street, Seattle, WA (Downtown)   |  
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Ranked #3 of 95 Hotels in Seattle
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent location & incredible staff helped to make our stay enjoyable”
5 of 5 stars Reviewed March 3, 2009

We reserved & checked into a beautiful harbor view room. It was very well planned... lots of storage, the chaise positioned perfectly for enjoying the view, and a spacious bathroom. Due to a small problem with the door, we were upgraded to a 1 room suite. It was amazing... an even better view, HUGE amount of space, beautiful fireplace, extra half bathroom and dining room. Very friendly and helpful staff, always greeting us whenever we saw them. We were pleasantly surprised to learn that the Pike Street Market was so close, and that we could access it through a small mall across the street from the hotel.

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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792 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Francisco, CA
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
Reviews in 33 cities Reviews in 33 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed February 23, 2009

This is a hotel that merits more business; it gets just about everything right. There is no real need to go over everything that others have said here, but from the moment you arrive until the moment you leave, the staff was caring, polite, friendly, helpful, and that rarest of all things, happy. The concierge went above and beyond the call; she provided some great alternatives in case our original plan didn't work out. All done expertly.

The rooms are beautiful, though many won't have much of a view, and are extremely comfortable. The bar has a superb ambiance, even if the drinks aren't always perfect. The restaurant is extremely pleasant, in every way, though the food is maybe not quite so marvelous as one would hope at a hotel of this property. All and all this hotel really understands service. The large and beautiful rooms, excellent location, and winning staff make it our new hotel of choice in Seattle.

I

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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LA
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 15, 2009

Amazing service from the second you drive up. Always opening doors, calling you by name, offered me an upgraded room, fast room service, excellent food at the restaurant, beautiful views from the room, great pool area (with firepit) and great gym. really excellent brand new hotel. right down in the heart of seattle - near pike's place - minutes to belltown, minutes to the freeway to redmond, etc.

  • Liked — service
  • Disliked — bar was full one night and service a tad slow
  • Stayed February 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 2, 2009

Myself and my husband stayed here for 3 nights in a standard room. When we arrived at the hotel the door staff quickly jumped into action, taking our bags and holding doors opened. These are the same door staff who were there to hold the door open every time we left and returned to the hotel and who organised us transport whever needed.
Check in was super efficient and we were on our way to our room within 2 minutes. The room itself was resonably large for a standard room and the bathroom was as big again. I loved the superbly comfortable bed and the very very deep soaking bath, big enough for 2! Also there were always replenished L'Occtaine bath products. I also loved how the maid service was very discreet and laid all of our toiletries out on towels by the sink.
The view - It overlooked the city (Seattle Art Museum). You can however pay to upgrade to rooms overlooking the water if you wish. The hotel appeared very quiet so I imagine they can comfortable allow upgrades. They seemed to have no problem with us extending our check out time on the last day to 2.30pm.
We had a walk around on our first day and found the pool and jacuzzi, both outside but I didn't try them with the cold Jan temperatures as they didn't feel hot enough for me! I imagine though that they will be lovely in the milder months.
There is also a small business area close to reception with complimentary internet access, printer and all the usuals as well as an ATM. This was useful as there is a surcharge for use of the internet in the guest room so if you only need to quickly check email just pop into the business centre.
We tried the bar for cocktails on Thurs and Fri nights after dinner elsewhere. On Thurs we were the only people in there and on Fri it was very busy so maybe this is a locals place to be on weekends, or maybe there were more tourists in town, who knows. The cocktails were lovely, if strong, in fact one of mine was so strong I couldn't drink it.
The service generally was very attentive and we were often greeted by name in and around the reception area.
The only thing I didn't like was that you could quite clearly hear the noise from the road below and we were on the 5th floor, however I am not sure how this could be avoided given the location of the hotel.

  • Liked — Beautifully Appointed Guest Rooms
  • Disliked — Noise from the road outside the hotel
  • Stayed January 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Vancouver, Canada
Top Contributor
60 reviews 60 reviews
52 hotel reviews
Reviews in 46 cities Reviews in 46 cities
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed January 25, 2009

The Four Seasons Seattle is brand spanking new and was the reason we chose to drive down from Vancouver for a few days over the holidays. The hotel is perfectly located right next to the Pike Place Market with views over the water. The rooms are typical Four Seasons city hotel decor everything is perfectly in place but to be honest a wee bit boring. Common areas are lovely and the bar is a nice place to sip a cocktail and was quite buzzing. Staff were nice and attentive but not quite as polished as other properties that have been around a bit longer, to be expected given they had just opened. Would not hesitate to book here again next time we are in Seattle. One minor criticism we would have would be with housekeeping. One of the reasons we love the Four Seasons is the invisible housekeeping we have experienced. At other properties we have marveled at how every time we left the room it was miraculously made up when we returned and we never ever see a maid. At this location it seemed that we were always bumping into the housekeeping staff and the timing of the room refresh was always off, evening turndown service always came when we were in the room and we had to settle for grabbing a couple a fresh towels and a bar of soap from the maid through the doorway.

  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Seattle

Address: 99 Union Street, Seattle, WA
Phone Number:
Location: United States > Washington > Seattle > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Seattle
#2 Family Hotel in Seattle
#2 Business Hotel in Seattle
#3 Luxury Hotel in Seattle
#3 Romantic Hotel in Seattle
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Seattle 5*
Number of rooms: 147
Official Description (provided by the hotel):
For business or leisure in the heart of downtown, Four Seasons places you within a five-minute stroll of the Seattle Art Museum, concerts at Benaroya Hall or the energy of Pike Place Market. Discover an intimate, cutting-edge ambiance warmed by Pacific Northwest materials and accented by works from Seattle’s vibrant creative community. And enjoy captivating views of Elliott Bay, Puget Sound and the surrounding peaks – whether over chic cuisine, from the floor-to-ceiling windows of your guest room, in your couple’s suite in the Spa or by the glow of the fireplace as you relax beside the rooftop pool. ... more   less 
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Also Known As:
4 Seasons Hotel Seattle
Four Seasons Seattle

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