My husband and I stayed at the Alexis for two nights for our 5th anniversary, and ever since, we're spoiled for any other hotel. The front desk staff asked if this was a special occasion, and when I told them it was our 5th anniversary, they upgraded me to an executive corner suite, no extra charge. The suite was HUGE - I've lived in smaller apartments. The bathroom was a sybaritic luxury. The wet bar with microwave was a lovely, unexpected extra.
They brought us champagne and chocolates. It wasn't particularly good champagne, but hey, gift horses and all that. The valet service was particularly outstanding; our car was always ready the instant we set foot in the lobby, and the valets were always waiting to open our door the minute we drove up.
The complimentary evening wine service was quite nice. The wine selection was good, and we struck up several interesting conversations with fellow guests. That's one of the nice things about staying in a boutique hotel; you tend to get more interesting fellow guests.
The hotel isn't perfect; if you open the windows, which I like to do, it is on one of Seattle's busiest corners, so the street noise is pretty extreme. It'd be nice if there was slightly better room air conditioning, but I tend to not like to use that anyway if the windows open. With the windows closed, I noticed very little noise. It's true the hallways are dark and dingy, but who cares? Who spends any time in the halls? One thing that's really outstanding about the Alexis is that you don't really hear other guests in the halls, and you don't hear their doors opening and closing. If you stay in hotels a lot, you'll know what a big deal that is. Even in some very expensive hotels, the noise of the doors slamming is like cannon fire. Not here.
What really impressed us was when I called down to request another towel. Instead of just sending a housekeeper with one towel, we got an entire team who replaced all our towels, brought fresh glasses, spruced up the room, turned down the bed, and I don't know what all else. I was blown away by that.
My only complaint? I can't stay anywhere else now. I've stayed at some of Seattle's most expensive downtown hotels since, and compared to the Alexis, they might as well have been Motel 6's. I love this place. (If you find a good rate online, by the way, call them to match it. They'll match any Internet rate they can verify.)