I am very sad that the management of this restaurant did not take care of us. We have come here many times and enjoyed our time. Service was always good as well as the food.
While dinning we were confronted at our table by another guest. He was way out of line! If he didn't want to hear us talk he should have asked to move. It was late in the evening and not many guests were left. We were shocked at his behavior and said some not nice things back to the rude guy....but even more shocking was how we were then asked to leave after spending 600 for the evening (as usuall).
We asked to be called to talk to a manager the next day but they waited 5 days to call us. The staff might have not heard him but I can't believe that they wouldn't stand behind such a great repeat client.
I work in the service industry and have never been so insulted.
If you own or manage Capital Grille-Seattle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.