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“Great staff, small rooms.” 4 of 5 stars
Review of Hotel Max

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Hotel Max
3.5 of 5 Hotel   |   620 Stewart Street, Seattle, WA 98101 (Belltown)   |  
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Ranked #37 of 96 Hotels in Seattle
Tigard
1 review
“Great staff, small rooms.”
4 of 5 stars Reviewed yesterday NEW

The staff was excellent and the hotel is clean and nicely appointed. If you're on your own or a couple it's a great location and it would likely be a pleasant experience.
However, the rooms and bathrooms are very small and we found it was challenging to accommodate all of the trappings of a family trip with pets. The bathroom in particular was probably no more than 12 sq feet plus a 3x3 shower off of that. If you don't plan to do a lot of grooming it can work, but if you plan on spending a lot of time on hair and makeup, this probably isn't the best choice.

  • Stayed February 2015, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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415 reviews from our community

Traveler rating
    189
    135
    54
    31
    6
See reviews for
38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Hialeah, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel! The rooms are pretty small and the shower and bathroom are separate which is good. I did not experience a lot of noise as most people said. The staff was very helpful & the free beer was delicious! Room service was quick and the food was great quality. I highly recommend it. I just wish housekeeping would have been a bit more helpful. I did not get new towels or changed sheets after i requested it both nights. Then they told me i left the wrong side up, which each day i left different signs. One of them should've worked.

  • Stayed February 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Portland, Oregon
2 reviews
5 of 5 stars Reviewed yesterday NEW

Hotel Max always excels. The members of their staff are genuinely friendly and nice and it comes through. The location is superb, the hotel is comfortable, clean and welcoming. I have been staying only there for the last couple of years because of the people.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olympia, Washington
1 review
4 of 5 stars Reviewed yesterday NEW

Our stay at the Max was great. The property was clean and having secure elevators added a level of safety. Staff was wonderful and very helpful. My only issue was the shower size. Anyone over 100lb would have trouble maneuvering in there. Way too small. Not sure if other room types are different, but the mini queen suite was exactly as the name suggests.

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Spokane Valley
1 review
5 of 5 stars Reviewed yesterday NEW

Absolutely loved staying at Hotel Max. Room is small, but charming and comfortable. Staff is friendly and helpful. They really take the time to get to know you and individualize your stay. Such an awesome hotel! We will definitely be back!

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Springfield
1 review
5 of 5 stars Reviewed yesterday NEW

Very beautiful hotel, enjoyed our stay! The only issue was that the food in the room was overpriced but other then that had an amazing time and it was a great location for everything we wanted to do in seattle

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
1 review
2 of 5 stars Reviewed 3 days ago NEW

Room was small, bathroom even smaller, beds were hard, prices wereridiculous with an added fee for virtually everything. Only good thing about this hotel is the exceptional staff who were friendly and helpful.

  • Stayed February 2015, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin S, General Manager at Hotel Max, responded to this review, yesterday
Hey there Leah T.,
Thank you for selecting the Max on your recent trip to Seattle and for taking a moment to share your story. While I'm truly pleased to hear that you found our team to be friendly and helpful I'm sorry to read that you didn't enjoy your overall stay. Our rooms are small. Smaller than the cookie cutter hotels that surround us. We know this and embrace it. We choose to focus on service and offering our guests locally focused amenities like complimentary coffee and tea in the morning and free beer hour at night. We believe these along with free internet and an unbeatable location make us special and unique. We want guests to get out and enjoy the amazing city around us. Our story is one of thousands you can learn about while visiting.
Ultimately, I'm sorry that these stories didn't resonate with you. We hope that you find what you are looking for during your next travel adventure.
All the best,
Kevin Scott
kevin.scott@hotelmaxseattle.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Max

Address: 620 Stewart Street, Seattle, WA 98101
Phone Number:
Location: United States > Washington > Seattle > Belltown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#29 Romantic Hotel in Seattle
#35 Family Hotel in Seattle
#47 Business Hotel in Seattle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Max 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in the heart of downtown, just steps from Pike Place Market and hip Capitol Hill, Hotel Max is Seattle's home away from home for art lovers, musicians and the creatively inclined. Showcasing the work of iconic local photographers on each floor and original paintings all guest rooms, Hotel Max mixes urban adventure with art, music and style.Within easy walking distance of the city’s most iconic attractions, best restaurants and world-class shopping, the 163-room Hotel Max is the perfect place to stay while soaking up the hip Seattle scene. Just off the lobby, Hotel Max offers a boardroom with seating for 14 people. ... more   less 
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Also Known As:
Max Hotel Seattle
Hotel Max Seattle

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