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“Very tiny rooms, but trendy” 3 of 5 stars
Review of Hotel Max

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Hotel Max
3.5 of 5 Hotel   |   620 Stewart Street, Seattle, WA 98101 (Belltown)   |  
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15% Off Room & Free Wifi
Ranked #50 of 93 hotels in Seattle
honlulu
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Very tiny rooms, but trendy”
3 of 5 stars Reviewed January 16, 2013

The art work all over was cool, however rooms were small and that was the tiniest hotel bathroom i have ever seen. The entire bathroom was the size of the water closet of our next hotel on our trip. The staff was nice and tried to be helpful, but got wrong outdated information on a couple of occasions.

Location was satisfactory and recommendations from the front desk clerk was helpful, but the it was difficult to overcome the size of that bathroom.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMaxGM, General Manager at Hotel Max, responded to this review, January 21, 2013
Dear robbiet808 (honlulu) on 1/16/13,
Thank you for the feedback. I am sorry to learn that you did not enjoy your guest room. We have nine floor plans and I am certain we have one that would meet your needs. I am glad to hear that the staff took care of you. We hope you will return to the Hotel Max again soon.
Regards,
Jim Chittenden
General Manager
Hotel Max
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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English first
Nashville, Tennessee
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed January 16, 2013

I recently spent some time in Seattle for a conference and a friend decided to stay in this hotel. The staff was happy and the several members with whom I interacted were extremely helpful. The rooms were quaint and funky at the same time. The public restroom down stairs was very clean and had a nice vibe. When I visit Seattle again in the near future, this hotel will be at the top of my list though it may not work for families.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMaxGM, General Manager at Hotel Max, responded to this review, January 21, 2013
Dear PickyNashvillian (Nashville, Tennessee) on 1/16/13,
Thank you for the feedback. We are delightted to learn that the hotel and staff met your needs during your visit from Nashville. I will pass on your positive comments to the staff. We hope you will return to the Hotel Max again soon.
Regards,
Jim Chittenden
General Manager
Hotel Max
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Saint Lucie, Florida
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed January 15, 2013

The only reason to stay at Hotel Max is the location. After reading the reviews from other users we specifically asked for a larger room since they are known for putting Priceline reservation holders in the smallest rooms. We were given a room so small that our 4 suitcases could not fit in the room and it was directly in front of the elevator door. We went back to the desk and asked for a larger room away from the elevator. We were moved to room 307 in the corner on the back alley side. It was 34 degrees outside in the middle of the afternoon, we walked in the room to find the heater was completely off. We immediately cycled on the heater, left our suitcases and went for a walk in the cold to pike place. A few hours later we came back the room was still freezing so we cycled the heater a few times and ran the shower at full hot water many times to let the steam warm up the room. It took a full 36 hours to heat the room.

The room was not much larger than the first but it did have a almost full bath, however only one person can use it at a time, too cramped to share the sink. Ask for extra towels, the marble floor is too cold to walk on barefoot. We made use of every bit of space we could find for our luggage, not much space to even walk around the bed. The bed was ok, not as good as the bed at Silver Cloud Stadium or Hotel Monaco or the Sheraton around the corner, but that is what you get sometimes with Priceline. The room was clean and we did not find bedbugs. There was some noise from buses and garbage trucks but it was not constant. There were only pull down shades over the windows, no curtains to insulate the noise or temperature.

They charge premium for everything. If you need wifi bring a hotspot or go to Starbucks next door. They use too much space including the mini fridge filling it with items for sale. There is a tiny closet with two robes. They say the robes are "luxurious", they could be had fabric softener been used and if they weren't sized for a giant which is ironic given the size of the room. But you can use them as extra blankets on the bed.

In summation you can stay at any other hotel in downtown Seattle and have a enjoyable stay. I would not recommend this hotel to anyone even someone I don't like.

Room Tip: Book a different hotel
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  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMaxGM, General Manager at Hotel Max, responded to this review, January 17, 2013
Dear CRGraphicDesign (Port Saint Lucie, Florida) on 1/15/13,
Thank you for the feedback. I apologize that you did not enjoy your guest room during your stay. We have nine floor plans and I am certain one of them would meet your needs in regards to size. We hope you will give us another opportunity to serve you in the future.
Regards,
Jim Chittenden
General Manager
Hotel Max
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Top Contributor
52 reviews 52 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 11, 2013

This is a fun "art" hotel. I found it was a bit cheaper than most of the surround chains and had an interesting vibe.

You can definitely tell the hotel was a remodel from something older. It lacked the sterile neutrality most chain hotels have in them

Yes, the rooms were on the small side, but decor and the bed were nice. The window mount AC was ok and I had no problems with the noise in my room.

My feeling is that if you get the room at a discount compared to the Westin or other neighboring hotels it's a good deal

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMaxGM, General Manager at Hotel Max, responded to this review, January 17, 2013
Dear ronin308 (Omaha, Nebraska) on 1/11/13,
Thank you for the feedback. I am glad to learn you enjoyed the Hotel and the service staff.
Some of the rooms are cozy but I am certain we have a room that would meet your needs. We look forward to your next visit to the Hotel Max.
Regards,
Jim Chittenden
General Manager
Hotel Max
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodinville, Washington, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 7, 2013

For $160 a night you don't even get soap or free wifi.
The walls are paper thin and the rooms are barely 10X15.
The coffee was terrible.
Zero free parking. Pay lot across street or find street parking
Room was very drafty

Room Tip: Better for business travelers than vacationers
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMaxGM, General Manager at Hotel Max, responded to this review, January 9, 2013
Dear Daniel B (Woodinville, Washington, United States) on 1/7/13,
Thank you for the feedback. I am sorry to learn you felt the hotel was over priced. There is soap, shampoo, and lotion in every room therefore if the soap was missing we forgot it. All the hotels in the city charge a valet fee and ours is $7.00 less than the average in the city. We often promote packages that includes valet parking so please keep an eye out for that. We hope you will change your mind and stay with us at the Hotel Max.
Regards,
Jim Chittenden
General Manager
Hotel Max
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington
1 review
4 of 5 stars Reviewed January 7, 2013

Many previous reviews were that the rooms were too small. I loved it! All you need is a bed, bathroom, and a place for you things. It was prefectly spaced for two people. It was cozy, clean, and very sexy. We loved the location and the package deal we bought was worth every dollar we spent. When we visit the city we will surely be staying at Hotel Max! Seattle's sexiest hotel!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMaxGM, General Manager at Hotel Max, responded to this review, January 9, 2013
Dear MarissaFinn (Olympia, Washington) on 1/7/13,
Thank you for the feedback and we are delighted to learn you enjoyed the Hotel sevices; we do have some very cozy rooms but as we have nine floor plans I am certain we have one that would meet your needs. We hope to see you again soon at the Hotel Max.
Regards,
Jim Chittenden
General Manager
Hotel Max
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poulsbo, Washington
2 reviews
4 of 5 stars Reviewed January 6, 2013

We booked for a New Year's night on the town that included Champagne, free valet, Starbucks & Pacific Place gift cards for about $260. These were great perks to our visit. Other perks: location, Red Fin restaraunt, knowledgable staff. The bad; rooms are VERY small. Don't plan on adding a rollaway or anything of that sort. Road noise may be an issue for those on the lower floors. We were on the 10th (top floor) and didn't notice much. Also, they charge you for EVERYTHING, don't assume something is free.

Room Tip: If you can upgrade to a larger sized room, do so.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMaxGM, General Manager at Hotel Max, responded to this review, January 8, 2013
Dear Jessica B (Poulsbo, Washington) on 1/6/13,
Thank you for the feedback and we are delighted to learn that you enjoyed the service staff and hotel during your visit to the Hotel Max. We hope you will return again soon.
Regards,
Jim Chittenden
General Manager
Hotel Max
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Max

Also Known As:
Max Hotel Seattle
Hotel Max Seattle
Address: 620 Stewart Street, Seattle, WA 98101
Phone Number:
Location: United States > Washington > Seattle > Belltown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#17 Romantic Hotel in Seattle
#39 Family Hotel in Seattle
#45 Business Hotel in Seattle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Max 3.5*
Official Description (provided by the hotel):
Located in the heart of downtown, just steps from Pike Place Market and hip Capitol Hill, Hotel Max is Seattle's home away from home for art lovers, musicians and the creatively inclined. Showcasing the work of iconic local photographers on each floor and original paintings all guest rooms, Hotel Max mixes urban adventure with art, music and style.Within easy walking distance of the city’s most iconic attractions, best restaurants and world-class shopping, the 163-room Hotel Max is the perfect place to stay while soaking up the hip Seattle scene. Just off the lobby, Hotel Max offers a boardroom with seating for 14 people. ... more   less 
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