My husband and I stayed at the Sorrento because I had an appointment with a specialist at the nearby Virginia Mason Hospital. The hotel is elegant without being fussy or pretentious. Guests are treated like treasured friends by all - front desk staff, concierge, room service go above and beyond to provide impeccable service. The first night we stayed in a 5th floor corner suite with a lovely view over downtown to the bay. There is some street noise in these rooms. Luxurious bedding and lots of pillows. I especially liked the bathroom with its white marble and separate areas for shower/toilet and sink. French press coffee in the room with real cream and specialty tea are unexpected pleasures.
We unexpectedly had to stay over a second night because of the need for another medical procedure and called the hotel at 4:30 p.m. to see if we could book another night. To our relief a room was available and when we checked in again, this time I asked for a room away from the street because we live on 10 acres and are used to silence at night. We received a complimentary upgrade to a more expensive room in order to be away from the street noise. While there was no view, the quiet fit our needs better for this night. I really appreciated the care and concern that the front desk staff demonstrated.
The public areas are warm and cozy with traditional Christmas decorations. The fireside room is beautiful, we relaxed there for a couple of hours after check out before leaving for the airport, and I could have stayed longer. We enjoyed dinner in the Hunt Club one evening.
We have stayed at the lodging connected to the hospital, at a B&B, and at a modern hotel in downtown. Hands down this is my favorite place to stay and wouldn't think of booking anywhere else after my experience at the Sorrento.