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“Noisy, but the most comfortable bed I've ever slept on!” 4 of 5 stars
Review of Sheraton Seattle Hotel

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Sheraton Seattle Hotel
4.0 of 5 Hotel   |   1400 Sixth Ave, Seattle, WA 98101   |  
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Ranked #38 of 95 Hotels in Seattle
Mill Creek, Washington
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Noisy, but the most comfortable bed I've ever slept on!”
4 of 5 stars Reviewed April 22, 2013

My sister and I stayed at the Sheraton for a fun weekend away. The room was large, clean, and really the best bed I've ever slept in. The sheets, pillows, mattress, comforter, were all perfect. We had a nice view of the city and the location was right in the heart of Seattle Our only complaint was the noise. Our room had a connecting door to the room next to ours. Of course we didn't open the door, but we could hear EVERYTHING they said. The room was only supposed to hold 3 people, but our guess is that there were at least 10 people in there. We let the front desk know around 4 pm that we were worried about the noise they'd make later in the night. They reassured us that security would take care of it if it was a problem. We were planning on staying up late ourselves so were hoping it wouldn't be a problem. We got back to the room around 1:30 am and they were still going strong. We called security 2X and they took care of the problem. We were then awoken the next morning by a crying baby on the other side. Oh well, still the most comfortable bed ever.

Room Tip: Don't get a room that connects to another room, unless you know the people on the other side.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madalena M, Manager at Sheraton Seattle Hotel, responded to this review, April 24, 2013
We appreciate your review and are disappointed to hear you did not experience the comfortable and relaxing stay we strive to provide here at the Sheraton Seattle. What you experienced is neither standard nor is it acceptable and for that we are very sorry. Our Engineering team has identified a solution to eliminate the noise you experienced within the few weeks. On the other hand we are so pleased that you enjoyed our Sheraton Sweet Sleeper Beds and would look forward to your return visit!

Warmly,

Madalena Miller
Director of Rooms
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2,166 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sunnyvale, CA
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 21, 2013

I just finished my 10th stay at this Sheraton, I figured I would share what I like about it. The rooms are comfortable, clean and well maintained. The location is outstanding, in the center of downtown, with easy access to restaurants, shopping and Pikes Market 6 blocks away. I have stayed several times at the Westin, which is also nice, though I prefer the Sheraton. I have also stayed twice at the W, which is very nice, but the Sheraton's location is better than both the W and the Westin.

Room Tip: There are 2 main towers, I am not sure which is better. I typically stay in the Union St tower, it i...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madalena M, Manager at Sheraton Seattle Hotel, responded to this review, April 24, 2013
Thank you for taking the time to connect with us at the Sheraton Seattle. Thank you for sharing our convenient location to all that Seattle has to offer with our future travelers. We are grateful for your insights regarding our beds location and all that we have to offer. Thank you again for your feedback and we look forward to welcoming you back again soon.

Warmly,

Madalena Miller
Director of Rooms
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Portland
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 19, 2013

We stayed at the hotel for a conference and it was a great experience.

Have been to Seattle many times but have not really explored this part of town. The location was very close to shopping (2 malls, Macy's, Nordstrom's) and right across the street from a Regal Cinema and within walking distance to an AMC theater also. It was also a short walk to the waterfront market as well as the main library on 4th which worked out great for genealogy research.

The location was also very close to many restaurants including the Cheese Cake Factory. They had a coffee house and bar on site as well as a restaurant called the Daily Grill. I ate breakfast at the Daily Grill and the food and service was excellent, however they do not offer any smaller portions or lite combo's which I think would be a great option.

The room was nice sized, very clean and the beds were very comfortable. They charge for internet in the room, however they have several workstations in the lobby with free internet for guests which is a great feature.

I would definitely stay at this hotel again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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bronwyn g, Guest Relations Manager at Sheraton Seattle Hotel, responded to this review, April 22, 2013
Thank you for taking the time to review the Sheraton Seattle. We are delighted to hear that your stay was a great experience. The Sheraton Sweet Sleeper beds are very comfortable and I am glad that you enjoyed it as well as your room. We look forward to welcoming you back soon. Warm Regards!
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Nagoya, Japan
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 19, 2013

Hotel was OK. Rooms are nice and hotel is in a great loation. A quick walk to the market and other city center areas. Fitness center is fantastic and free. Located on the top floor of the hotel. Great small coffee shop in the lobby that serves sweets and some delicious sanwhiches.

The staff seemed to forget to pay attention to details on occcasion. After I checked in someone entered my room while I was in it and when I said something they appologized and left. I am still not sure if they were housekeeping or just some guy with a key. I called the front desk and they said they were sorry and would change my keys just in case they gave someone else a key to my room. Not very comforting. Also when I checked in I was offered a $5.00 voucher if I didnt get my room cleaned. I accepted the offfer and the next day my room was cleaned. I called the front desk and they laughed about it and said they would tell house keeping again.

I booked the hotel on Hotels.com and it was discuounted 50% from regular rates as I didnt know the name of the proerty at the time of booking. Would be a bit expensive if I had to pay full rates.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madalena M, Manager at Sheraton Seattle Hotel, responded to this review, April 24, 2013
We are so delighted to hear that you explored the city and found our location to be a nice hub to all that Seattle has to offer. I have shared your feedback for with our Front Office and Housekeeping teams, we will look into more advanced training on areas to clean in the guestrooms. I would like to apologize for the rooming issue you experienced and the housekeeping service that should not have occured. If you travels bring you back down to Seattle, please call upon me to assist you .

Warmly,

Madalena Miller
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 19, 2013

Drove down to Seattle from Vancouver for the night with my best friend. The best thing about this hotel is the location! You are literally steps away from all of the popular stores. Cheese cake factory (which is a must for us when we're in the states) is a 2 minute walk from the hotel.
As for the hotel itself, its average. The rooms could use some updating. The night table was very dusty which really bothered me. The bed was very comfy. A strange thing about the hotel was the parking situation. The parking lot for the Sheraton was 2 blocks away from the hotel, so we decided to have our car valeted which cost about $46.
Other than that, no major complaints... I would like to try out a different hotel next time...maybe something a little fancier, but would stay here again if I had to.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madalena M, Manager at Sheraton Seattle Hotel, responded to this review, April 24, 2013
Thank you for choosing the Sheraton Seattle Hotel for your recent visit to this amazing city. We are so delighted to hear that you explored the city and found our location to be a nice hub to all that Seattle has to offer. I have shared your feedback with our housekeeping team regarding the rooms, we will look into more advanced training on areas to clean in the guestrooms. Our parking fee is very comparable to other hotels in the city and unfortunately with such a condensed downtown area we try to remain competitive with the other local hotels. The self parking lot that you refer to is just across the street from a side entrance to our property next to the Cheesecake Factory and many other lots available off of 7th Street, those are offered as an alternative for guests who are looking for a lower price point. Our apologies if this was not explained properly. Thank you again for your review and we look forward to welcoming you back again soon.

Warmly,

Madalena Miller
Director of Rooms
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Seattle, Washington
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 17, 2013

We booked this hotel through Hotwire for a 1 night stay to see a Mariners game over spring break. We were pleasantly surprised with the hotel - check in was quick and efficient, the lobby was very nice and clean, and the room itself was fine, if a little small and dated. My son loved the indoor pool which is on the 35th floor of the hotel and overlooks downtown. Room service after the game was very good for the kids. We took a taxi from the hotel to the stadium and back; $12 each way was the cost. The only drawback was the 3am noise as the party crowds were returning to the hotel and we seemed to be in the middle of multiple party rooms. The walls are very thin in this hotel and groups conversing in the hallways can be heard very clearly.
We would definitely stay here again for a one night stay.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bronwyn g, Guest Relations Manager at Sheraton Seattle Hotel, responded to this review, April 22, 2013
Thank you for spending part of your Spring Break with us. I'm so glad you and your children enjoyed your stay and were able to take advantage of our fantastic pool right in the heart of downtown. Our location is ideal for all that Seattle has to offer - including the ball parks. Thank you again for your review and on behalf of the entire team here at the Sheraton, we look forward to welcoming you back on your next visit to Seattle.
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Poulsbo, Washington
Top Contributor
63 reviews 63 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 15, 2013

I love the Sheraton Seattle Hotel. The staff are always incredibly nice and professional, the space is immaculate and the restaurant has great food. They give you a choice of pillows which I need as a picky sleeper, the beds are comfortable and the rooms are spacious. For the hotels in Downtown Seattle - this is definitely my favorite.

Room Tip: Ask for a room with a view of the convention center but all the rooms are well appointed with excell...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Seattle Hotel

Address: 1400 Sixth Ave, Seattle, WA 98101
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Seattle
#26 Business Hotel in Seattle
#29 Family Hotel in Seattle
#34 Romantic Hotel in Seattle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Seattle Hotel 4*
Number of rooms: 1258
Official Description (provided by the hotel):
Sheraton Seattle Hotel is steps from Pike Place Market, Seattle Waterfront, Space Needle, and Washington State Convention & Trade Center. We have 47 meeting rooms, totaling 75,000 sq ft of event space ... more   less 
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Also Known As:
Seattle Sheraton

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