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“Location is the only good thing about this hotel” 2 of 5 stars
Review of Sheraton Seattle Hotel

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Sheraton Seattle Hotel
4.0 of 5 Hotel   |   1400 Sixth Ave, Seattle, WA 98101   |  
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Ranked #40 of 97 Hotels in Seattle
Vancouver, British Columbia, Canada
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Location is the only good thing about this hotel”
2 of 5 stars Reviewed January 26, 2013

I absolutely thought this hotel was a dump. We arrived very late at night and there was absolutely no service. Took us foreever to check in. We stayed here based on the reviews we read and were very disappointed. The room was very basic and lot of things were not working in the bathroom as well as the room. We came to see the Mariners games on the weekend .Find another hotel if you can. There are lots in this area.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trevor B, Hotel Manager at Sheraton Seattle Hotel, responded to this review, January 28, 2013
Rati A - I appreciate the feedback from your stay. It looks like this was 5 months ago and would like to discuss the details with you. It would be good for me to understand when your arrival time occurred and what some of your touch point were. If you would be so kind to please reach out to me through e-mail at trevor.brauser@sheraton.com.

Thank you,
Trevor
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2,289 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (461)
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Athens, Greece
Top Contributor
126 reviews 126 reviews
51 hotel reviews
Reviews in 50 cities Reviews in 50 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 24, 2013

Excellent location downtown, close to the waterfront market, and next to the convention center. Rooms are comfortable enough, but the hotel coukd use sprucing up and is showing its age. The bar is small as are public areas in general, but there are fine breakfast spots within a short walk.

Room Tip: My room was isolated, at the back of a corridor. It was quiet and private.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trevor B, Hotel Manager at Sheraton Seattle Hotel, responded to this review, January 28, 2013
Visitor_from_Athens - Thank you for staying at the Sheraton Seattle and appreciate your latest review. The Hotel is most definitely in a great location and makes it very easy to enjoy everything that Seattle has to offer. The Hotel has undergone various renovations lately in both our Union and Pike tower guestrooms as well as our brand new Fountain Wine Bar space that is located just off our lobby. I am very sorry that we did not meet your expectations with the look and feel of our space. I do hope your travels have you returning to Seattle and would love to welcome you back to the Hotel.

Warm regards,
Trevor
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Denver, Colorado
Top Contributor
104 reviews 104 reviews
31 hotel reviews
Reviews in 52 cities Reviews in 52 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 24, 2013 via mobile

6th & Pike is a prime location, but the rooms are dated, the amenities are few, and the young, hip staff couldn't care LESS!! Took over an hour to get someone to repair my malfunctioning TV, and then only after threatening to come to the lobby & demand a room change. Stay here only if forced to do so--as I was !!

  • Stayed January 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trevor B, Hotel Manager at Sheraton Seattle Hotel, responded to this review, January 28, 2013
Pam M - Thank you for your most recent review. I am very very sorry and disheartened to hear about your experience. I would agree that an hour is unacceptable. I would take great pleasure in understanding all of your feedback and would ask that you reach out to me at trevor.brauser@sheraton.com.

Thank you,
Trevor
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Murphy, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 23, 2013

This is a very nice hotel. Highest rating on customer satisfaction and a great location. You can walk to the Pike's Market, Ivar's and Crab Pot. The rooms are nice and the atmosphere is very pleasant.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 23, 2013

During a recent trip up through the Seattle area we stayed at the Sheraton for a few days. The central location, within walking distance for some attractions and a short drive for others, makes this a solid spot for your trip. Check-in was direct and relatively efficient -- though I did see lines forming a little later in the afternoon.

The room was good-sized and comfortable. We had cocktails a couple of times in the lounge, which was pleasant and the service was excellent. We did go for brunch and encountered a bit of a wait.

There are also several world-class restaurants within a short walk of the hotel.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wagoner, OK
Top Contributor
59 reviews 59 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 22, 2013

The property is about 5 to 6 blocks from Pike Place making for a pleasant walk. There are several restaurants within walking distance. The hotel is 2 blocks from the monorail and Nordstrom.

The hotel is used by Holland America for passengers arriving early. Transfer from the hotel to Pier 91, Holland's pier, is easy and fairly quick. Using this hotel, I was able to explore downtown the day prior to departure as well as the morning of departure.

The room was clean and comfortable. The bed provided a restful night's sleep after walking all over the downtown area.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madalena M, Manager at Sheraton Seattle Hotel, responded to this review, January 24, 2013
Thank you for your very positive review, you mention some of our favorites; clean, spacious, close to everything, and a comfy bed! Glad to hear you enjoyed our Sheraton Sweet Sleeper it is designed to have you remark just as you did! We are appreciative that you enjoyed the amenities including our location to the Pier, we hope that you will return soon to take advantage of more of our service.

Warmly,

Madalena Miller
Director of Rooms
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Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 17, 2013

Spent 4 days at the Sheraton uring a recent conference. The building was immaculate and the rooms well-maintained. In addition to comfortable beds the rooms were well-insulated from noises inside and outside the hotel. Yes, I do believe that was Starbucks Coffee in our coffee maker.
The staff was especially courteous and helpful at all points and although the housekeepers did a great job of taking care of us,I never saw any of them out and about (I was in and out throughout the day for conference related activities-but I am still surprised that they were not to be seen).
Seattle is a bit more environmentally responsible than most cities I've visited. One of the offers made by the Sheraton was that you could forego room service on any given day in exchange for a $5 gift card which could be used at any of the shops or restaurants in the hotel. There were containers to collect recyclables, compost, etc almost everywhere you went in Seattle.
The exercise room and pool were well-equipped and featured a fabulous view of the city and Mount Ranier off in the distance.
The hotel itself is conveniently located for those who like to walk around and get the downtown Seattle experience. Very nice place to stay!

Room Tip: A little more efficient if you stay on the one of the lower 10 floors elevator -wise.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Seattle Hotel

Address: 1400 Sixth Ave, Seattle, WA 98101
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Seattle
#26 Family Hotel in Seattle
#28 Business Hotel in Seattle
#41 Romantic Hotel in Seattle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Seattle Hotel 4*
Number of rooms: 1258
Official Description (provided by the hotel):
Sheraton Seattle Hotel is steps from Pike Place Market, Seattle Waterfront, Space Needle, and Washington State Convention & Trade Center. We have 47 meeting rooms, totaling 75,000 sq ft of event space ... more   less 
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Also Known As:
Seattle Sheraton

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