I stayed at this hotel for nine nights while visiting Seattle on holiday. I will admit that it is an old building, but that adds to its charm. All the staff were friendly and helpful and they do a complimentary shuttle service within 3 miles of the hotel - this was a great help as i don't drive and it was not a problem for the drriver to take me to the zoo or pioneer square. The shuttle will not go to the airport, but ask when making reservations and the hotel will organise a town car to collect you from seatac. It was no problem either for them to organise the car to take me back to airport either. My room had a kitchen area, bathroom and a walk in closet (which was bigger than the kitchen - i wanted to take it home!). There are no kettles in the room, but they do provide free coffee and juice in the lobby. Iron and hairdryer you need to request from reception. Beware of the water pressure when showering - it can go from very fast to very slow in seconds - so be quick! The hotel does not have an elevator, which was okay for me as i was on the ground floor. There is a lovely courtyard outside where it is lovely to have breakfast or enjoy complimentary wine. Overall the hotel isn't perfect, but it is comfortable and very close to Space needle and the monorail. There is a 24 hr supermrket and pharmacy accross the street and a great Irish bar round the corner - Chicken sandwich to die for!

Although old, the hotel is charming....at first. the rooms were fine. a full bed, kitchenette, bathroom, and walk in closet in a small area.

our major issue with the hotel was that the bathroom was not working properly and staff was unhelpful. when we first arrived i could hear the toilet running. when i went to use the bathroom and flush it would not flush at all. luckily my husband was able to fix it for the moment or else i would have been very embarrassed having hotel staff do it. also, i kept hearing the sound of a fire alarm that had low battery.....that 'cheep' every 60 seconds!!!! i could hear it with the doors closed and the tv on. i called to complain about it as it was difficult to sleep. all it needed was another battery. i am unsure if they did anything about it that night or not. the next morning when taking a shower we discovered that the bathtub was clogged and when taking a shower water poured out of both the shower spout and the bath spout. the bath spout water was scalding hot so you had to try to stand in such a way so that the water didn't burn your feet as it puddled up due to the clog. also, the shower head is situated at shoulder level (but that was the least of our problems!). again, we were still having toilet problems. we complained when we left the hotel for the day about the bathroom issues. we left at 10am. when we returned at 5pm there had been no change. we had to complain AGAIN and this time they sent the maintanence man to work on the toilet and finally change the smoke detector battery!!!! so that was fun sitting on our bed while the man worked on the toilet! anyway, i guess there were several problems with the toilet b/c once he fixed the problem and left, the toilet was then just running non stop. we complained AGAIN and they offered to change our room. they gave us keys to a room 2 doors down and when we walked in we could hear water running! the bathtub spout was leaking....not just dripping but running and no matter how tightly you turned the dials the water was just pouring out. we decided to stay at our room b/c at least we could turn the water off for the toilet! uggh! the staff just laughed when we told them that. they were not bothered or embarrassed or anything. that's what really got me. the fact that the staff does not keep up the place or try to fix things that are an easy fix is really sad. this would otherwise be a decent place to stay.

some things to be aware of:
1. i would not recommend staying here in the summer as it does not have a/c...maybe some rooms do but ours did not. there is a ceiling fan but ours was so noisy it was better not to use it. also, opening windows isn't really an option b/c there are no screens so unless you want a bird or bugs flying in, i wouldn't recommend that.

2. there are no elevators so if you are handicapped that might be a problem. one lady we met there walked with a cane. she was upset that no one offered to help her. apparently she had to park far away and bring her luggage to the hotel and no one was able/willing to assist her. we did not have a car so i cannot speak to the car parking issues.

i'll end on the positives
1. the area is cool. alot of restaurants. some recommendations: Tini Bigs (awesome martinis!!!!), Rice and Spice (excellent Thai- try the pumpkin curry!!!), Chutneys (great Indian- i'd recommend the marsala! i would not recommend the seafood tandoori- the salmon had bones in it).

2. very close to the space needle!

3. having the free shuttle is a nice touch and was always available when we needed it (although it is only available until 5pm).

all in all, i'd spend a little extra to have a functional toilet/smoke detector/some a/c!

We blocked rooms at this hotel for our out-of-town guests at our October 2006 wedding in Seattle. The price was unbeatable, and the hotel has a certain charm with its garden entranceway. Definitely a step above a Holiday Inn or the other generic cheapy hotels. The rooms are really simple, but very clean, with tiny kitchenettes (in some cases a 2 burner stove and a toaster). The staff is incredibly friendly. Also, the location is fantastic, Queen Anne is charming and cool, with easy access to Seattle Center and Downtown. I just can't get over the quality of this hotel for the price (our guest paid $79/night). One friend called it "dormlike" but my dorm room was not this clean or cute. Our guests on a budget all had a good experience there. I believe they do free coffee in the lobby and free wine some evenings. All in all it was a fantastic option for budget-concious wedding guests. We also blocked rooms at the fancier but still affordable Marqueen, the sister hotel to this one which is right up the block. I highly recommend this hotel for super affordable, clean, cute, basic lodging.

Approximately 2 weeks ago (April 25, 2007), I made a reservation with this hotel for one night, May 19, 2007). I wrote to them with a follow-up request, and in their reply, they advised me my reservation had been cancelled, due to overbooking.

I wote to them again, giving my reservation number, but they just wrote back again, just saying "sorry", and making no effort to find me a room in another, nearby hotel. I had rhe emails from Brigeta, Operation Manager. And if I would not have written to them approximately 2 weeks before my stay, I am positive I would have been left to scrambe for a new hotel from the lobby of the Inn at Queen Anne.

I find this practice unforgivable, especially in light of having a resevation number guarenteeing my room on May 19, 2007. What is the point of making advance reservations at this hotel if they suddenly cancel it, with little advance notice to me?

Sincerely,

Greg Scanlon
San Francisco