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“Great room but a bit too corporate for me” 3 of 5 stars
Review of Crowne Plaza Seattle Downtown Area

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Crowne Plaza Seattle Downtown Area
3.5 of 5 Hotel   |   1113 Sixth Avenue, Seattle, WA 98101   |  
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Ranked #36 of 95 Hotels in Seattle
Northampton, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Great room but a bit too corporate for me”
3 of 5 stars Reviewed August 11, 2014

My husband stayed here for near enough a week on business and I joined him for his final night. My first impressions were positive. Location is good, near the business quarter for my hubby and close to shops for me so we were both happy! The room was large, clean and modern with some nice freebie touches, e.g. the sleep tight goodies. My only qualm in the room would be the bathtub was very small and couldn't be used as a bath only something to stand in whilst you shower.

Now onto the negatives.. The lifts were very slow and we found ourselves waiting for ages each time we called one. The gym was small with limited machines. We were also disappointed that there wasn't a pool and this was the first hotel in Seattle my husband has stayed in over numerous business trips which didn't have a pool :-(

Staff were efficient but a little mechanical and lacked a personal touch.

All in all, a great room but have stayed in better hotels in Seattle.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle Downtown Area, responded to this review, August 13, 2014
Dear ljw77,
Thank you for taking the time to write a review about your stay with us. We appreciate your comments about the great location and the rooms large, clean and modern but regret you found the bath tub too small to bath in as we just recently replaced all of our bath tubs with standard size tubs. It was disappointing to read the staff did not provide service that met your expectations. Your comments will be reviewed with the Staff to use for training purposes as we are always seeking to improve the guest experience and to make sure our guests feel valued and appreciated during their stay. There are times we experience high volumes of guest using the elevators during peak times which can slow service down and we regret any inconvenience this caused during your stay. Thank you again for your feedback.
Regards,
Cristy Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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833 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Top Contributor
102 reviews 102 reviews
30 hotel reviews
Reviews in 51 cities Reviews in 51 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 10, 2014

Stayed here for one night before we shipped out. Super helpful and friendly staff, especially the concierge desk. Rooms were very comfortable, great walking proximity to heart of downtown, shopping, monorail, lightrail and Pikes Market. If you are cruising, ask about the cruise package which includes extensive buffet breakfast and van transfer from hotel to port. That said, taxi from hotel to port is only $10. Awarded one of my Trip Advisor service pins here to Terry the concierge.

Stayed August 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle Downtown Area, responded to this review, August 13, 2014
Dear Ga8tr,
Thank you for staying at the Crowne Plaza Hotel in Seattle before your cruise. We are pleased you enjoyed your stay and we met your expectations. Terry will be very honored you awarded her one of your Trip Advisor service pins. Thank you again for your feedback and we hope to welcome you back to the hotel if your travels bring you back to Seattle.
Regards,
Cristy Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lacey, Washington
Top Contributor
84 reviews 84 reviews
10 hotel reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 10, 2014

Have stayed here twice now, both booked through Priceline - one name your own price and the other through an express deal. It's a great place to stay if you're looking for something central. It was under 30 minutes to walk to Safeco Field or Century Link Field. It was about 10-15 minutes to Pike Place Market and close to shopping and restaurants.

I understand all the complaints about valet parking or parking in general downtown! Really, $40 per day?! I just don't understand it but I also don't know of any hotels downtown where parking is free. If you do, please let me in on the secret. It was nice to just park our car though, leave it, and walk all over downtown.

It appears as though they are slowly renovating rooms throughout the hotel. You can tell it's an old property (some of the carpet and floors smell in certain areas) but they are trying to up date. I LOVED our bed. We literally melted into our mattress and did not move. I believe it may be a foam mattress? But regardless, it's one of the most comfortable beds at a hotel that I've slept in awhile. My other complaint as far as the property was the noise. The first time we stayed was New Years Eve and I don't recall hearing my neighbors but this time we could hear the people next to us talking. They weren't talking loudly so I guess the walls are just thin?! Like I said, this wasn't a problem last time on another floor.

We avoided the expensive all you can eat buffet for breakfast and opted to walk down the block to other more appealing and reasonably priced options.

I'd stay again, as I feel it's in a good location, staff were warm and friendly and for the price the hotel is not bad at all.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle Downtown Area, responded to this review, August 13, 2014
Dear Christina T,
Thank you for posting a review about your stay in September of 2013. It was great to read you found the mattress comfortable .We are pleased to report we completed renovation of all the guestrooms and public areas. We hope you can come back soon to see our upgrades. Due to limited parking in the downtown Seattle corridor parking can be expensive. There are limited alternative parking options available with in and out privileges. Prior to setting price we complete extensive competitive analysis to ensure we are in line with like hotels in the area. Thank you again for your feedback and we hope to serve you again.
Best Regards,
Cristy Smith
General Manager
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Wilmington, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 8, 2014

The good-
The front desk was very friendly and welcoming.
Room was clean and had a 4 star appearance.

The bad-
Very loud outside noise.
Housecleaning came to my door 3 times between 11am and 1pm.
The only place to park is the parking garage and it is an additional $45 tacked on to the all ready high priced hotel.

  • Stayed August 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle Downtown Area, responded to this review, August 11, 2014
Dear jasonkelly515,
Thank you for posting a review on Trip Advisor. We are pleased to read the room was clean and the front desk was friendly and welcoming but disappointed that a room attendant came to your door 3 times to service your room. Your comments have been reviewed with our Director of Housekeeping to use in his training efforts. We regret that you were not aware of the charges for overnight parking in the garage. Being centrally located in the heart of the city one can sometimes experience noise from our urban location and regret any inconvenience this caused during your stay. Due to limited parking in the downtown Seattle corridor parking can be expensive. There are limited alternative parking options available with in and out privileges Prior to setting price we complete extensive competitive analysis to ensure we are in line with like hotels in the area. Thank you again for your feedback and we hope to serve you again.
Regards,
Cristy Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
De Pinte, Belgium
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 3, 2014

Stayed here one night with the family before returning to Europe after a tour in the US. Very nice and comfortable hotel. Large, clean rooms, beutiful bathroom, nice beds. Well located downtown Seattle, the piers and Pike Market. Friendly staff. A shame that we couldn't stay more than one night. Very close to the I5 (connection to Seatac Int Airport +- 20 min with normal trafic) of which you can unfortunately lightly hear the noise in your room, but you can not have both. Restaurant was rather a bit disappointing.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle Downtown Area, responded to this review, August 7, 2014
Dear Marnik V,
Thank you for staying at the Crowne Plaza Hotel and for taking the time to write a review. We were thrilled to read we met your expectations and you found our hotel comfortable and the guestrooms large and clean. Our housekeeping staff take great pride in the work they do to keep our rooms and hotel sparkling clean. You are correct, being centrally located in the heart of the city one can sometimes experience noise from our urban location and regret any inconvenience this caused during your stay. Thank you again for your feedback and if your travels bring you back to Seattle, we hope to see you again.
Regards,
Cristy Smith
General Manager
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Phoenix, Arizona, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

This was my first visit here and it was fantastic. Reading some of the prior reviews, I believe the General Manager has tried to fix things. The entire staff, from checking in to room service people were helpful courteous and very attentive. The robes, bathroom amenities, added footstool, bottled water each day, the welcome cookies and the aromatherapy kit were just what I needed. The room was quiet with a wonderful view. The teperature in the room was perfect. Their feather free beddings were top notch and a great nights sleep are part of the reason for my 5 rating. I just hope this wasn't just the honeymoon, but a lifelong partnership that will continue to exceed my expectations each and every visit.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle Downtown Area, responded to this review, August 7, 2014
Dear Blossom T.
Thank you for the wonderful review of your stay with us. We are delighted your stay with us was fantastic and we exceeded your expectations. It is very rewarding to find out that you found the entire staff courteous and attentive. We look forward to you staying with us again and helping to make this your home away from home and continuing to exceed your expectations. Please ask for me the next time you stay with us so I can personally welcome you to the hotel.
Warm Regards,
Cristy Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 30, 2014

We stayed here 1 night prior to going on a cruise. The rooms were very nice and quiet. Nice toiletries provided. Comfortable bed and good views are always a plus. No breakfast is included, but there is a restaurant or places nearby, Can walk to Pike Place Market without a problem, but you need to walk back up steep hills to get back to the hotel. The concierge was the best! She gave us lots of tips and found us a great restaurant to have dinner where we were celebrating a birthday. She also helped coordinate our transportation to the pier where our cruise was departing from. She was the best part of the hotel!

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crister, General Manager at Crowne Plaza Seattle Downtown Area, responded to this review, August 1, 2014
Dear spring525,
Thank you for staying at the Crowne Plaza Hotel in Seattle before your cruise. We appreciate you taking the time to write a review. It was great to read you found the rooms nice and quiet with a great view and the bed comfortable. Our Concierge is very knowledgeable about the city and is dedicated to helping create memorable experiences for all our guests. She will be very pleased to know she was the best part of the hotel.
We hope to welcome you back to our hotel again!
Regards,
Cristy Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Seattle Downtown Area

Address: 1113 Sixth Avenue, Seattle, WA 98101
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Romantic Hotel in Seattle
#34 Family Hotel in Seattle
#34 Business Hotel in Seattle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Seattle Downtown Area 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Hotel - Seattle offers a superb location in Downtown Seattle, close to everything great in the Pacific Northwest. A few blocks from the Crowne Plaza Hotel - Seattle, you can explore the historic Pike Place Market or the new Seattle Central Library; catch a Mariners game at Safeco Field or a Seahawks game at Qwest Field in Pioneer Square. Walk two blocks from the Crowne Plaza Hotel - Seattle to your meeting at the Washington Convention & Trade Center, then indulge yourself at hundreds of downtown stores, including Westlake Center and Pacific Place shopping malls. Explore the local waterways on an Argosy Cruise or on any of the major cruise lines. Click on the Packages tab for some great options to help you see it all!The Crowne Plaza Hotel - Seattle also puts you in the heart of the city s amazing arts scene, including the beautiful 5th Avenue and Paramount Theatres, Seattle Art Museum, and Benaroya Hall. The Space Needle stands just minutes away, casting its long shadow over Key Arena, the Pacific Science Center, the Experience Music Project and McCaw Hall, home of the Seattle Opera and the Pacific Northwest Ballet. Plus, the Crowne Plaza Hotel - Seattle is just four miles from the University of Washington with its Meany Hall and Husky Stadium. ... more   less 
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Also Known As:
Crowne Plaza Seattle Downtown Area Hotel Seattle
Seattle Crowne Plaza

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