I have stayed at this hotel numerous times, and usually have a decent stay. Although I didn't encounter an "problems" at the hotel, I have to say I am quite disappointed in the service I received. I only stay at ihg properties, travel quite often and have certain expectations being a platinum member, as well as an ex-manager of ihg. My keys were not ready upon arrival, in fact, I had to remind the girl checking me in that I was even a member. Her reply " oh, I didn't look in the right area". Then I get to my room, and I am in a room with two queen beds with a view over looking the freeway. Really? I didn't get any kind of upgrade? I was given the lowest grade room in your hotel. Not the way to treat a loyal, platinum member. I was scheduled to stay at another ihg property last night since this hotel was sold out, but because of how I was treated, I switched to a Marriott property.
The breakfast buffet. Very limited options for paying almost $20. And, the service is very slow and not very friendly.
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel - Seattle offers a superb location in Downtown Seattle, close to everything great in the Pacific Northwest. A few blocks from the Crowne Plaza Hotel - Seattle, you can explore the historic Pike Place Market or the new Seattle Central Library; catch a Mariners game at Safeco Field or a Seahawks game at Qwest Field in Pioneer Square. Walk two blocks from the Crowne Plaza Hotel - Seattle to your meeting at the Washington Convention & Trade Center, then indulge yourself at hundreds of downtown stores, including Westlake Center and Pacific Place shopping malls. Explore the local waterways on an Argosy Cruise or on any of the major cruise lines. Click on the Packages tab for some great options to help you see it all!The Crowne Plaza Hotel - Seattle also puts you in the heart of the city s amazing arts scene, including the beautiful 5th Avenue and Paramount Theatres, Seattle Art Museum, and Benaroya Hall. The Space Needle stands just minutes away, casting its long shadow over Key Arena, the Pacific Science Center, the Experience Music Project and McCaw Hall, home of the Seattle Opera and the Pacific Northwest Ballet. Plus, the Crowne Plaza Hotel - Seattle is just four miles from the University of Washington with its Meany Hall and Husky Stadium. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Seattle Downtown Area Hotel Seattle
- Seattle Crowne Plaza