Our family gave us a gift card for Christmas. We saved it to use for our wedding anniversary in September. Sure enough, we FORGOT TO TAKE THE CARD with us! We live just 15 miles away, but it would mean at least an hour in rush hour traffic to go get it. Meghan, at the front desk, was able to quickly access the information and saved the day!! All the staff was wonderful. The 5th floor garden, with chairs and tables, was perfect for sunset viewing with bread/wine/cheese from the Market. Our only problem was the TV in our room didn't work. When the maintenance man (promptly) came, he discovered that the cable was not plugged into the back of it. An easy fix, but we were surprised it wasn't hooked up.
The Inn is far outside our budget, but we were delighted to be able to go.